Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1104239 | 42506 | 3/24/2023 11:56:42 AM | 3/24/2023 11:56:43 AM | IVR call: balance | Received call for balance for account 10066085 undefined | 7 | 2 | 15696 | 78 | ||||||||||||||||||||||||||||||||
| 1104236 | 42505 | 3/24/2023 11:54:36 AM | 3/24/2023 11:54:59 AM | IVR call: statement | Received call for statement for account 10066085 sent message: 38714 | 8 | 2 | 15696 | 79 | ||||||||||||||||||||||||||||||||
| 42504 | 3/24/2023 11:51:35 AM | 3/24/2023 11:51:38 AM | water query | this acc was charging with the estimate then in 2021 the meters changed and there was a huge charged please rectify this acc | 6 | 3 | 31898 | 145 | 15 | 2 | 23 | 1 | 101 | 780 | |||||||||||||||||||||||||||
| 42503 | 3/24/2023 11:50:54 AM | 3/24/2023 11:50:58 AM | TRANSFER WATER METER FROM ACC - 10241364 | PLEASE TRANSFER WATER CHARGE FROM THE PREVIOUS ACCOUNT TO THE NEW OWNERS ACC - 10423451.<div>NEW ACCOUNT WAS OPNED IN 2020 FEB</div> | 6 | 3 | 31897 | 146 | 4 | 2 | 23 | 1 | 113 | 887 | |||||||||||||||||||||||||||
| 1104220 | 42502 | 3/24/2023 11:42:53 AM | 3/24/2023 11:42:55 AM | IVR call: balance | Received call for balance for account 10364041 undefined | 7 | 2 | 5946 | 78 | ||||||||||||||||||||||||||||||||
| 1104218 | 42501 | 3/24/2023 11:41:21 AM | 3/24/2023 11:41:36 AM | IVR call: statement | Received call for statement for account 10364041 sent message: 38709 | 8 | 2 | 5946 | 79 | ||||||||||||||||||||||||||||||||
| 1104188 | 42499 | 3/24/2023 11:25:59 AM | 3/24/2023 11:26:25 AM | IVR call: statement | Received call for statement for account 20122249 sent message: 38708 | 8 | 2 | 7175 | 79 | ||||||||||||||||||||||||||||||||
| 1104180 | 42497 | 3/24/2023 11:16:06 AM | 3/24/2023 11:16:27 AM | IVR call: statement | Received call for statement for account 10440234 sent message: 38707 | 8 | 2 | 29579 | 79 | ||||||||||||||||||||||||||||||||
| 1104179 | 42496 | 3/24/2023 11:14:36 AM | 3/24/2023 11:14:55 AM | IVR call: statement | Received call for statement for account 10442528 sent message: 38706 | 8 | 2 | 31244 | 79 | ||||||||||||||||||||||||||||||||
| 1104167 | 42495 | 3/24/2023 10:58:01 AM | 3/24/2023 10:58:55 AM | IVR call: statement | Received call for statement for account 10425772 sent message: 38705 | 8 | 2 | 16339 | 79 | ||||||||||||||||||||||||||||||||
| 1104165 | 42494 | 3/24/2023 10:51:54 AM | 3/24/2023 10:51:55 AM | IVR call: balance | Received call for balance for account 10107916 undefined | 7 | 2 | 23262 | 78 | ||||||||||||||||||||||||||||||||
| 1104149 | 42493 | 3/24/2023 10:39:14 AM | 3/24/2023 10:39:15 AM | IVR call: balance | Received call for balance for account 10037220 undefined | 7 | 2 | 6211 | 78 | ||||||||||||||||||||||||||||||||
| 1104146 | 42492 | 3/24/2023 10:37:43 AM | 3/24/2023 10:37:44 AM | IVR call: balance | Received call for balance for account 20091664 undefined | 7 | 2 | 5948 | 78 | ||||||||||||||||||||||||||||||||
| 1104139 | 42491 | 3/24/2023 10:31:05 AM | 3/24/2023 10:31:06 AM | IVR call: balance | Received call for balance for account 10150911 undefined | 7 | 2 | 13025 | 78 | ||||||||||||||||||||||||||||||||
| 1104138 | 42490 | 3/24/2023 10:30:23 AM | 3/24/2023 10:30:24 AM | IVR call: balance | Received call for balance for account 10150911 undefined | 7 | 2 | 13025 | 78 | ||||||||||||||||||||||||||||||||
| 1104127 | 42489 | 3/24/2023 10:20:42 AM | 3/24/2023 10:20:44 AM | IVR call: balance | Received call for balance for account 10436986 undefined | 7 | 2 | 28925 | 78 | ||||||||||||||||||||||||||||||||
| 1104125 | 42488 | 3/24/2023 10:19:48 AM | 3/24/2023 10:19:59 AM | IVR call: statement | Received call for statement for account 10436986 sent message: 38703 | 8 | 2 | 28925 | 79 | ||||||||||||||||||||||||||||||||
| 1104124 | 42487 | 3/24/2023 10:19:35 AM | 3/24/2023 10:20:00 AM | IVR call: statement | Received call for statement for account 10388292 sent message: 38704 | 8 | 2 | 31895 | 79 | ||||||||||||||||||||||||||||||||
| 15582 | 3/24/2023 10:13:18 AM | 3/24/2023 10:13:21 AM | Unit 20 | This property was transferred allready on 30 June 2014. See my previous Queries onn this, # 59276;44865;29481. Please correct this account and close it. Thank you | 23 | 3 | 14820 | 5 | 2 | 23 | 6 | 122 | 511 | ||||||||||||||||||||||||||||
| 1104113 | 42486 | 3/24/2023 10:11:18 AM | 3/24/2023 10:11:19 AM | IVR call: balance | Received call for balance for account 10000986 undefined | 7 | 2 | 9424 | 78 |