Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1104593 | 42543 | 3/24/2023 9:32:57 PM | 3/24/2023 9:33:18 PM | IVR call: statement | Received call for statement for account 10075350 sent message: 38739 | 8 | 2 | 5884 | 79 | ||||||||||||||||||||||||||||||||
| 1104586 | 42542 | 3/24/2023 7:40:48 PM | 3/24/2023 7:41:35 PM | IVR call: meter-reading | Received call for meter-reading for account 10405074 Meter reading: [10405074] Meter type: [electric] | 10 | 2 | 25808 | 81 | ||||||||||||||||||||||||||||||||
| 1104585 | 42541 | 3/24/2023 7:35:05 PM | 3/24/2023 7:35:06 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1104572 | 42540 | 3/24/2023 5:55:12 PM | 3/24/2023 5:55:30 PM | IVR call: statement | Received call for statement for account 10275421 sent message: 38738 | 8 | 2 | 30917 | 79 | ||||||||||||||||||||||||||||||||
| 1104571 | 42539 | 3/24/2023 5:54:40 PM | 3/24/2023 5:54:41 PM | IVR call:? | Received call for ? for account 10275421 | 30917 | |||||||||||||||||||||||||||||||||||
| 1104549 | 42538 | 3/24/2023 5:02:13 PM | 3/24/2023 5:02:26 PM | IVR call: statement | Received call for statement for account 10298354 sent message: 38737 | 8 | 2 | 5930 | 79 | ||||||||||||||||||||||||||||||||
| 1104548 | 42537 | 3/24/2023 5:01:26 PM | 3/24/2023 5:01:27 PM | IVR call: balance | Received call for balance for account 10358312 undefined | 7 | 2 | 16173 | 78 | ||||||||||||||||||||||||||||||||
| 1104543 | 42536 | 3/24/2023 4:57:06 PM | 3/24/2023 4:57:07 PM | IVR call: balance | Received call for balance for account 10390268 undefined | 7 | 2 | 31907 | 78 | ||||||||||||||||||||||||||||||||
| 1104541 | 42535 | 3/24/2023 4:41:06 PM | 3/24/2023 4:41:22 PM | IVR call: statement | Received call for statement for account 10139226 sent message: 38736 | 8 | 2 | 5978 | 79 | ||||||||||||||||||||||||||||||||
| 1104528 | 42534 | 3/24/2023 4:34:49 PM | 3/24/2023 4:34:50 PM | IVR call: balance | Received call for balance for account 10275421 undefined | 7 | 2 | 30917 | 78 | ||||||||||||||||||||||||||||||||
| 1104440 | 42533 | 3/24/2023 2:37:32 PM | 3/24/2023 2:37:33 PM | IVR call: balance | Received call for balance for account 10287938 undefined | 7 | 2 | 3860 | 78 | ||||||||||||||||||||||||||||||||
| 1104436 | 3/24/2023 2:35:05 PM | 3/24/2023 2:35:06 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1104435 | 3/24/2023 2:34:30 PM | 3/24/2023 2:34:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1104433 | 3/24/2023 2:34:03 PM | 3/24/2023 2:34:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1104425 | 42532 | 3/24/2023 2:28:25 PM | 3/24/2023 2:28:26 PM | IVR call: balance | Received call for balance for account 10390268 undefined | 7 | 2 | 31907 | 78 | ||||||||||||||||||||||||||||||||
| 1104401 | 42530 | 3/24/2023 2:10:04 PM | 3/24/2023 2:10:05 PM | IVR call: balance | Received call for balance for account 10126116 undefined | 7 | 2 | 5296 | 78 | ||||||||||||||||||||||||||||||||
| 1104370 | 42529 | 3/24/2023 1:47:35 PM | 3/24/2023 1:47:49 PM | IVR call: statement | Received call for statement for account 10436975 sent message: 38735 | 8 | 2 | 31906 | 79 | ||||||||||||||||||||||||||||||||
| 1104368 | 42528 | 3/24/2023 1:46:08 PM | 3/24/2023 1:46:09 PM | IVR call: balance | Received call for balance for account 10436975 undefined | 7 | 2 | 31906 | 78 | ||||||||||||||||||||||||||||||||
| 1104366 | 42527 | 3/24/2023 1:45:31 PM | 3/24/2023 1:45:32 PM | IVR call: balance | Received call for balance for account 10371440 undefined | 7 | 2 | 24214 | 78 | ||||||||||||||||||||||||||||||||
| 1104362 | 42526 | 3/24/2023 1:44:10 PM | 3/24/2023 1:44:11 PM | IVR call: balance | Received call for balance for account 10371440 undefined | 7 | 2 | 24214 | 78 |