Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1105932 42639 3/27/2023 7:07:28 AM 3/27/2023 7:07:29 AM IVR call: balance Received call for balance for account 10057745 undefined 7 2 25523 78
1105929 42638 3/27/2023 7:05:24 AM 3/27/2023 7:05:41 AM IVR call: statement Received call for statement for account 10169561 sent message: 38900 8 2 6220 79
1105923 42637 3/27/2023 7:03:17 AM 3/27/2023 7:03:32 AM IVR call: statement Received call for statement for account 10425569 sent message: 38899 8 2 5924 79
1105918 42636 3/27/2023 6:59:36 AM 3/27/2023 6:59:37 AM IVR call: balance Received call for balance for account 10011068 undefined 7 2 8538 78
1105916 42635 3/27/2023 6:58:41 AM 3/27/2023 6:58:42 AM IVR call: balance Received call for balance for account 10011068 undefined 7 2 8538 78
1105914 42634 3/27/2023 6:56:06 AM 3/27/2023 6:56:07 AM IVR call: balance Received call for balance for account 10425569 undefined 7 2 5924 78
1105892 42633 3/27/2023 6:45:58 AM 3/27/2023 6:46:11 AM IVR call: statement Received call for statement for account 10028724 sent message: 38898 8 2 1587 79
1105891 42632 3/27/2023 6:45:14 AM 3/27/2023 6:45:15 AM IVR call: balance Received call for balance for account 10065546 undefined 7 2 6122 78
1105887 42631 3/27/2023 6:44:17 AM 3/27/2023 6:44:18 AM IVR call: balance Received call for balance for account 10065546 undefined 7 2 6122 78
1105880 42630 3/27/2023 6:43:17 AM 3/27/2023 6:43:18 AM IVR call: balance Received call for balance for account 10012510 undefined 7 2 31917 78
1105875 42629 3/27/2023 6:42:10 AM 3/27/2023 6:42:11 AM IVR call: balance Received call for balance for account 10012510 undefined 7 2 31917 78
1105870 42628 3/27/2023 6:40:32 AM 3/27/2023 6:40:33 AM IVR call: balance Received call for balance for account 10299930 undefined 7 2 12872 78
1105864 42627 3/27/2023 6:37:43 AM 3/27/2023 6:37:44 AM IVR call: balance Received call for balance for account 10005696 undefined 7 2 13550 78
1105859 42626 3/27/2023 6:36:20 AM 3/27/2023 6:36:40 AM IVR call: statement Received call for statement for account 10167277 sent message: 38897 8 2 7140 79
1105833 42625 3/27/2023 6:19:47 AM 3/27/2023 6:19:49 AM IVR call: balance Received call for balance for account 10284117 undefined 7 2 2427 78
1105831 42624 3/27/2023 6:17:49 AM 3/27/2023 6:18:04 AM IVR call: statement Received call for statement for account 10419128 sent message: 38896 8 2 30140 79
1105827 42623 3/27/2023 6:16:25 AM 3/27/2023 6:16:26 AM IVR call: balance Received call for balance for account 10006929 undefined 7 2 7375 78
1105825 42622 3/27/2023 6:15:36 AM 3/27/2023 6:15:37 AM IVR call: balance Received call for balance for account 10216988 undefined 7 2 7377 78
1105823 42621 3/27/2023 6:14:57 AM 3/27/2023 6:14:58 AM IVR call: balance Received call for balance for account 10421004 undefined 7 2 7382 78
1105821 42620 3/27/2023 6:14:04 AM 3/27/2023 6:14:05 AM IVR call: balance Received call for balance for account 10183313 undefined 7 2 7376 78