Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1106174 42659 3/27/2023 8:33:05 AM 3/27/2023 8:33:20 AM IVR call: statement Received call for statement for account 10022865 sent message: 38915 8 2 6727 79
1106170 42658 3/27/2023 8:32:52 AM 3/27/2023 8:33:12 AM IVR call: statement Received call for statement for account 10403180 sent message: 38914 8 2 31925 79
1106152 42657 3/27/2023 8:27:16 AM 3/27/2023 8:27:36 AM IVR call: statement Received call for statement for account 10300349 sent message: 38913 8 2 12634 79
1106147 42656 3/27/2023 8:22:59 AM 3/27/2023 8:23:00 AM IVR call: balance Received call for balance for account 10277044 undefined 7 2 2242 78
42655 3/27/2023 8:22:12 AM 3/27/2023 8:22:16 AM water late termination property was registered in 2021/05<div><br><div><br><div><br><div><br></div></div></div></div> 6 3 31924 110 17 2 23 1 112 205
1106125 42654 3/27/2023 8:14:56 AM 3/27/2023 8:14:57 AM IVR call: balance Received call for balance for account 10375564 undefined 7 2 15795 78
1106124 42653 3/27/2023 8:14:52 AM 3/27/2023 8:14:53 AM IVR call: balance Received call for balance for account 10021071 undefined 7 2 14113 78
1106118 42652 3/27/2023 8:14:04 AM 3/27/2023 8:14:06 AM IVR call: balance Received call for balance for account 10021071 undefined 7 2 14113 78
42651 3/27/2023 8:13:18 AM 3/27/2023 8:13:21 AM water six months policy to be applied 6 3 31922 110 15 2 23 1 101 205
1106087 42650 3/27/2023 8:04:19 AM 3/27/2023 8:04:41 AM IVR call: statement Received call for statement for account 10264476 sent message: 38908 8 2 31920 79
1106083 42649 3/27/2023 8:03:56 AM 3/27/2023 8:03:57 AM IVR call: balance Received call for balance for account 10176960 undefined 7 2 31432 78
1106069 42648 3/27/2023 8:00:47 AM 3/27/2023 8:00:48 AM IVR call:? Received call for ? for account 10254476 31919
1106061 42647 3/27/2023 7:57:23 AM 3/27/2023 7:57:24 AM IVR call: balance Received call for balance for account 10176960 undefined 7 2 31432 78
42646 3/27/2023 7:53:07 AM 3/27/2023 7:53:10 AM water late termination 6 3 31918 110 17 2 23 1 112 205
1106028 42645 3/27/2023 7:45:05 AM 3/27/2023 7:45:43 AM IVR call: statement Received call for statement for account 10019097 sent message: 38905 8 2 18361 79
1106025 42644 3/27/2023 7:43:51 AM 3/27/2023 7:43:52 AM IVR call: balance Received call for balance for account 10167235 undefined 7 2 5861 78
1106023 42643 3/27/2023 7:43:42 AM 3/27/2023 7:44:00 AM IVR call: statement Received call for statement for account 10160820 sent message: 38904 8 2 12295 79
1106018 42642 3/27/2023 7:42:01 AM 3/27/2023 7:42:03 AM IVR call: balance Received call for balance for account 10095130 undefined 7 2 8760 78
1105999 42641 3/27/2023 7:32:28 AM 3/27/2023 7:32:28 AM IVR call:? Received call for ? for account 10284392 7743
1105959 42640 3/27/2023 7:22:58 AM 3/27/2023 7:23:17 AM IVR call: statement Received call for statement for account 10009810 sent message: 38902 8 2 31163 79