Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1106310 42679 3/27/2023 9:30:20 AM 3/27/2023 9:30:38 AM IVR call: statement Received call for statement for account 10021397 sent message: 38925 8 2 1511 79
1106303 42678 3/27/2023 9:22:22 AM 3/27/2023 9:22:24 AM IVR call: balance Received call for balance for account 10251706 undefined 7 2 6202 78
1106295 42677 3/27/2023 9:18:52 AM 3/27/2023 9:18:53 AM IVR call: balance Received call for balance for account 10436272 undefined 7 2 23903 78
1106284 42676 3/27/2023 9:13:26 AM 3/27/2023 9:13:27 AM IVR call: balance Received call for balance for account 10362713 undefined 7 2 1683 78
1106280 42675 3/27/2023 9:12:29 AM 3/27/2023 9:12:44 AM IVR call: statement Received call for statement for account 10360379 sent message: 38923 8 2 29551 79
1106276 42674 3/27/2023 9:11:14 AM 3/27/2023 9:11:15 AM IVR call: balance Received call for balance for account 10360379 undefined 7 2 29551 78
1106262 42673 3/27/2023 9:06:24 AM 3/27/2023 9:06:25 AM IVR call: balance Received call for balance for account 10384189 undefined 7 2 7573 78
1106236 42672 3/27/2023 8:57:26 AM 3/27/2023 8:57:45 AM IVR call: statement Received call for statement for account 10434401 sent message: 38922 8 2 16533 79
1106213 42671 3/27/2023 8:48:07 AM 3/27/2023 8:48:09 AM IVR call: balance Received call for balance for account 10310482 undefined 7 2 3997 78
1106205 42670 3/27/2023 8:45:32 AM 3/27/2023 8:45:33 AM IVR call: balance Received call for balance for account 10384781 undefined 7 2 4000 78
1106199 42669 3/27/2023 8:43:01 AM 3/27/2023 8:43:18 AM IVR call: statement Received call for statement for account 10401832 sent message: 38921 8 2 6213 79
1106195 42668 3/27/2023 8:42:17 AM 3/27/2023 8:42:18 AM IVR call: balance Received call for balance for account 10401832 undefined 7 2 6213 78
1106194 42667 3/27/2023 8:41:25 AM 3/27/2023 8:41:40 AM IVR call: statement Received call for statement for account 10363564 sent message: 38920 8 2 15873 79
1106190 42666 3/27/2023 8:40:08 AM 3/27/2023 8:40:09 AM IVR call: balance Received call for balance for account 10442198 undefined 7 2 31549 78
42663 3/27/2023 8:39:53 AM 3/27/2023 8:39:56 AM Water Leak water leak fixed plumber's affidavit and receipts recevied  23 3 31927 210 17 3 23 1 96 1516
1106189 42665 3/27/2023 8:39:23 AM 3/27/2023 8:39:24 AM IVR call: balance Received call for balance for account 10442198 undefined 7 2 31549 78
1106187 42664 3/27/2023 8:37:35 AM 3/27/2023 8:37:58 AM IVR call: statement Received call for statement for account 10300200 sent message: 38917 8 2 31009 79
1106182 42662 3/27/2023 8:36:36 AM 3/27/2023 8:36:37 AM IVR call: balance Received call for balance for account 10300200 undefined 7 2 31009 78
1106181 42661 3/27/2023 8:35:06 AM 3/27/2023 8:35:07 AM IVR call: balance Received call for balance for account 10300200 undefined 7 2 31009 78
1106180 42660 3/27/2023 8:34:10 AM 3/27/2023 8:34:25 AM IVR call: statement Received call for statement for account 10010710 sent message: 38916 8 2 6044 79