Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1106683 | 42718 | 3/27/2023 12:54:00 PM | 3/27/2023 12:54:01 PM | IVR call: balance | Received call for balance for account 10433750 undefined | 7 | 2 | 13067 | 78 | ||||||||||||||||||||||||||||||||
| 1106681 | 42717 | 3/27/2023 12:52:43 PM | 3/27/2023 12:52:44 PM | IVR call: balance | Received call for balance for account 10433750 undefined | 7 | 2 | 13067 | 78 | ||||||||||||||||||||||||||||||||
| 1106670 | 42716 | 3/27/2023 12:45:32 PM | 3/27/2023 12:45:33 PM | IVR call: balance | Received call for balance for account 10057730 undefined | 7 | 2 | 8860 | 78 | ||||||||||||||||||||||||||||||||
| 1106654 | 42715 | 3/27/2023 12:39:47 PM | 3/27/2023 12:39:48 PM | IVR call: balance | Received call for balance for account 10416198 undefined | 7 | 2 | 10626 | 78 | ||||||||||||||||||||||||||||||||
| 1106639 | 42714 | 3/27/2023 12:27:25 PM | 3/27/2023 12:27:36 PM | IVR call: statement | Received call for statement for account 10062969 sent message: 38947 | 8 | 2 | 30084 | 79 | ||||||||||||||||||||||||||||||||
| 1106616 | 42713 | 3/27/2023 12:02:23 PM | 3/27/2023 12:02:24 PM | IVR call: balance | Received call for balance for account 10357536 undefined | 7 | 2 | 31935 | 78 | ||||||||||||||||||||||||||||||||
| 1106613 | 42712 | 3/27/2023 12:00:43 PM | 3/27/2023 12:00:44 PM | IVR call: balance | Received call for balance for account 10183413 undefined | 7 | 2 | 31934 | 78 | ||||||||||||||||||||||||||||||||
| 1106607 | 42711 | 3/27/2023 11:55:46 AM | 3/27/2023 11:56:00 AM | IVR call: statement | Received call for statement for account 10020627 sent message: 38946 | 8 | 2 | 31933 | 79 | ||||||||||||||||||||||||||||||||
| 1106606 | 42710 | 3/27/2023 11:55:37 AM | 3/27/2023 11:55:38 AM | IVR call: balance | Received call for balance for account 10012697 undefined | 7 | 2 | 7498 | 78 | ||||||||||||||||||||||||||||||||
| 1106604 | 42709 | 3/27/2023 11:52:11 AM | 3/27/2023 11:52:24 AM | IVR call: statement | Received call for statement for account 10062969 sent message: 38945 | 8 | 2 | 30084 | 79 | ||||||||||||||||||||||||||||||||
| 1106601 | 42708 | 3/27/2023 11:49:47 AM | 3/27/2023 11:49:48 AM | IVR call: balance | Received call for balance for account 10020627 undefined | 7 | 2 | 31933 | 78 | ||||||||||||||||||||||||||||||||
| 1106599 | 42707 | 3/27/2023 11:47:43 AM | 3/27/2023 11:47:44 AM | IVR call: balance | Received call for balance for account 10062969 undefined | 7 | 2 | 30084 | 78 | ||||||||||||||||||||||||||||||||
| 1106598 | 42706 | 3/27/2023 11:47:22 AM | 3/27/2023 11:47:37 AM | IVR call: statement | Received call for statement for account 10275421 sent message: 38944 | 8 | 2 | 30917 | 79 | ||||||||||||||||||||||||||||||||
| 42705 | 3/27/2023 11:40:58 AM | 3/27/2023 11:40:59 AM | incorrect balance | incorrect balance | 6 | 3 | 31932 | 21 | 5 | 2 | 23 | 8 | 50 | 21 | |||||||||||||||||||||||||||
| 1106581 | 42704 | 3/27/2023 11:36:23 AM | 3/27/2023 11:36:24 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 1106579 | 42703 | 3/27/2023 11:35:34 AM | 3/27/2023 11:35:35 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 1106578 | 42702 | 3/27/2023 11:34:08 AM | 3/27/2023 11:34:09 AM | IVR call: balance | Received call for balance for account 10007551 undefined | 7 | 2 | 4486 | 78 | ||||||||||||||||||||||||||||||||
| 1106562 | 42701 | 3/27/2023 11:30:48 AM | 3/27/2023 11:30:49 AM | IVR call: balance | Received call for balance for account 10037957 undefined | 7 | 2 | 4966 | 78 | ||||||||||||||||||||||||||||||||
| 1106559 | 42700 | 3/27/2023 11:30:30 AM | 3/27/2023 11:30:31 AM | IVR call: balance | Received call for balance for account 10427221 undefined | 7 | 2 | 6031 | 78 | ||||||||||||||||||||||||||||||||
| 42699 | 3/27/2023 11:21:33 AM | 3/27/2023 11:21:36 AM | water charged to account 10437351 | water charged to account 10437351 | 6 | 3 | 31931 | 21 | 4 | 2 | 23 | 1 | 113 | 21 |