Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1106989 42739 3/27/2023 5:57:11 PM 3/27/2023 5:57:12 PM IVR call: balance Received call for balance for account 10011341 undefined 7 2 31940 78
1106965 42738 3/27/2023 5:18:24 PM 3/27/2023 5:18:25 PM IVR call: balance Received call for balance for account 10265726 undefined 7 2 11099 78
1106958 42737 3/27/2023 5:02:47 PM 3/27/2023 5:03:03 PM IVR call: statement Received call for statement for account 10139226 sent message: 38954 8 2 5978 79
1106944 42736 3/27/2023 4:12:26 PM 3/27/2023 4:12:27 PM IVR call: balance Received call for balance for account 10438927 undefined 7 2 23703 78
1106918 42735 3/27/2023 3:30:29 PM 3/27/2023 3:30:30 PM IVR call: balance Received call for balance for account 10438012 undefined 7 2 28268 78
1106902 42734 3/27/2023 3:04:29 PM 3/27/2023 3:04:48 PM IVR call: statement Received call for statement for account 10174217 sent message: 38953 8 2 4256 79
1106893 42733 3/27/2023 2:58:40 PM 3/27/2023 2:58:41 PM IVR call: balance Received call for balance for account 20087869 undefined 7 2 393 78
1106823 42731 3/27/2023 2:01:15 PM 3/27/2023 2:01:16 PM IVR call: balance Received call for balance for account 10087126 undefined 7 2 27396 78
1106803 42730 3/27/2023 1:46:56 PM 3/27/2023 1:46:57 PM IVR call: balance Received call for balance for account 10392540 undefined 7 2 12650 78
42729 3/27/2023 1:39:16 PM 3/27/2023 1:39:19 PM water plumbers letter submitted 6 3 31938 110 17 2 23 1 96 205
1106765 42728 3/27/2023 1:28:14 PM 3/27/2023 1:28:15 PM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78
1106760 42727 3/27/2023 1:27:02 PM 3/27/2023 1:27:03 PM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78
1106736 42726 3/27/2023 1:22:00 PM 3/27/2023 1:22:01 PM IVR call:? Received call for ? for account 10310693 6589
1106726 42725 3/27/2023 1:19:35 PM 3/27/2023 1:19:36 PM IVR call: balance Received call for balance for account 10440234 undefined 7 2 29579 78
1106720 42724 3/27/2023 1:17:40 PM 3/27/2023 1:17:41 PM IVR call: balance Received call for balance for account 10440234 undefined 7 2 29579 78
1106719 42723 3/27/2023 1:16:27 PM 3/27/2023 1:16:41 PM IVR call: statement Received call for statement for account 10298699 sent message: 38948 8 2 31019 79
1106718 42722 3/27/2023 1:14:11 PM 3/27/2023 1:14:12 PM IVR call: balance Received call for balance for account 10345290 undefined 7 2 15630 78
1106705 42721 3/27/2023 1:06:55 PM 3/27/2023 1:06:56 PM IVR call: balance Received call for balance for account 10423210 undefined 7 2 5410 78
1106704 42720 3/27/2023 1:06:23 PM 3/27/2023 1:06:24 PM IVR call: balance Received call for balance for account 10223210 undefined 7 2 31936 78
1106701 42719 3/27/2023 1:04:26 PM 3/27/2023 1:04:27 PM IVR call: balance Received call for balance for account 10000655 undefined 7 2 6752 78