Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
42758 3/28/2023 6:06:01 AM 4/11/2023 1:29:32 PM water query water coming up from underground burst pipe 23 3 31944 26 17 2 23 1 96 145262 26
1107074 42759 3/28/2023 6:04:15 AM 3/28/2023 6:04:16 AM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
1107068 42757 3/28/2023 5:59:55 AM 3/28/2023 5:59:56 AM IVR call: balance Received call for balance for account 10177193 undefined 7 2 7391 78
1107066 42756 3/28/2023 5:57:25 AM 3/28/2023 5:57:26 AM IVR call: balance Received call for balance for account 10075429 undefined 7 2 8449 78
1107061 42755 3/28/2023 5:54:45 AM 3/28/2023 5:54:46 AM IVR call: balance Received call for balance for account 10057745 undefined 7 2 25523 78
1107060 42754 3/28/2023 5:52:20 AM 3/28/2023 5:52:21 AM IVR call: balance Received call for balance for account 10028533 undefined 7 2 873 78
1107058 42753 3/28/2023 5:48:00 AM 3/28/2023 5:48:01 AM IVR call: balance Received call for balance for account 10004367 undefined 7 2 31943 78
1107057 42752 3/28/2023 5:46:40 AM 3/28/2023 5:46:41 AM IVR call: balance Received call for balance for account 10004367 undefined 7 2 31943 78
1107056 42751 3/28/2023 5:45:44 AM 3/28/2023 5:45:45 AM IVR call: balance Received call for balance for account 10385259 undefined 7 2 6521 78
1107048 42749 3/28/2023 5:21:45 AM 3/28/2023 5:22:23 AM IVR call: statement Received call for statement for account 10177346 sent message: 38957 8 2 31942 79
1107026 42748 3/28/2023 4:53:13 AM 3/28/2023 4:53:14 AM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78
1107015 42747 3/28/2023 4:11:35 AM 3/28/2023 4:11:36 AM IVR call: balance Received call for balance for account 10044776 undefined 7 2 11411 78
1107014 42746 3/28/2023 4:10:10 AM 3/28/2023 4:10:11 AM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1107012 42745 3/28/2023 4:05:08 AM 3/28/2023 4:05:09 AM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1107011 42744 3/27/2023 11:24:16 PM 3/27/2023 11:24:17 PM IVR call: balance Received call for balance for account 10406206 undefined 7 2 5641 78
1107010 42743 3/27/2023 9:46:22 PM 3/27/2023 9:46:23 PM IVR call: balance Received call for balance for account 10099761 undefined 7 2 19900 78
1107006 42742 3/27/2023 9:37:28 PM 3/27/2023 9:37:29 PM IVR call: balance Received call for balance for account 10427319 undefined 7 2 14138 78
1107004 42741 3/27/2023 9:27:40 PM 3/27/2023 9:27:41 PM IVR call: balance Received call for balance for account 10427319 undefined 7 2 14138 78
40473 3/27/2023 7:57:34 PM 3/27/2023 7:57:37 PM Water metres reading Charging for two water meters reading on one house. Please refund the outstanding balance for old meter reading. Have been paying since 17July2021. Paying for old meter nd new meter 23 3 31525 17 2 23 1 112 3122
1106990 42740 3/27/2023 5:58:55 PM 3/27/2023 5:58:56 PM IVR call: balance Received call for balance for account 10011342 undefined 7 2 18758 78