Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1107486 42815 3/28/2023 9:06:46 AM 3/28/2023 9:06:47 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1107482 42814 3/28/2023 9:05:58 AM 3/28/2023 9:06:00 AM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78
22805 3/28/2023 9:05:37 AM 3/28/2023 9:05:41 AM Water Meters Water meters screens are dark and can not be read, please replace or repair meters. Meter Number: 46355059 190800033 23 3 7472 17 2 23 1 111 1969
1107476 42813 3/28/2023 9:04:32 AM 3/28/2023 9:04:33 AM IVR call: balance Received call for balance for account 10431025 undefined 7 2 5741 78
1107475 42812 3/28/2023 9:04:05 AM 3/28/2023 9:04:18 AM IVR call: statement Received call for statement for account 10418820 sent message: 38991 8 2 7448 79
1107473 42811 3/28/2023 9:03:13 AM 3/28/2023 9:03:28 AM IVR call: statement Received call for statement for account 10418820 sent message: 38990 8 2 7448 79
1107471 42810 3/28/2023 9:03:07 AM 3/28/2023 9:03:08 AM IVR call: balance Received call for balance for account 10345764 undefined 7 2 7836 78
1107468 42809 3/28/2023 9:02:09 AM 3/28/2023 9:02:10 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1107467 42808 3/28/2023 9:01:59 AM 3/28/2023 9:02:00 AM IVR call: balance Received call for balance for account 10413022 undefined 7 2 31952 78
1107464 42807 3/28/2023 9:00:08 AM 3/28/2023 9:00:09 AM IVR call: balance Received call for balance for account 10010362 undefined 7 2 4214 78
1107461 42806 3/28/2023 8:59:33 AM 3/28/2023 8:59:34 AM IVR call: balance Received call for balance for account 10387254 undefined 7 2 27429 78
1107460 42805 3/28/2023 8:59:29 AM 3/28/2023 8:59:30 AM IVR call:? Received call for ? for account 10010362 4214
1107459 42804 3/28/2023 8:58:31 AM 3/28/2023 8:58:32 AM IVR call: balance Received call for balance for account 10010362 undefined 7 2 4214 78
1107442 42803 3/28/2023 8:51:43 AM 3/28/2023 8:51:45 AM IVR call: balance Received call for balance for account 10440234 undefined 7 2 29579 78
1107417 42802 3/28/2023 8:33:18 AM 3/28/2023 8:33:19 AM IVR call: balance Received call for balance for account 10420905 undefined 7 2 14864 78
1107415 42801 3/28/2023 8:32:42 AM 3/28/2023 8:32:43 AM IVR call: balance Received call for balance for account 10420905 undefined 7 2 14864 78
1107412 42800 3/28/2023 8:32:04 AM 3/28/2023 8:32:06 AM IVR call: balance Received call for balance for account 10399464 undefined 7 2 5511 78
1107389 42799 3/28/2023 8:21:50 AM 3/28/2023 8:21:51 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78
1107387 42798 3/28/2023 8:19:58 AM 3/28/2023 8:20:18 AM IVR call: statement Received call for statement for account 10442153 sent message: 38988 8 2 31951 79
1107385 42797 3/28/2023 8:18:32 AM 3/28/2023 8:18:33 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78