Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11894 | 3/28/2023 10:24:36 AM | 3/28/2023 10:24:39 AM | Duplicate Fire Levy | Duplicate Fire levy charged on account | 23 | 3 | 31954 | 5 | 2 | 23 | 3 | 105 | 271 | ||||||||||||||||||||||||||||
| 1107689 | 42835 | 3/28/2023 10:19:47 AM | 3/28/2023 10:19:49 AM | IVR call: balance | Received call for balance for account 10285772 undefined | 7 | 2 | 6372 | 78 | ||||||||||||||||||||||||||||||||
| 1107676 | 42834 | 3/28/2023 10:16:15 AM | 3/28/2023 10:16:17 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1107639 | 42833 | 3/28/2023 10:04:16 AM | 3/28/2023 10:04:17 AM | IVR call: balance | Received call for balance for account 10037220 undefined | 7 | 2 | 6211 | 78 | ||||||||||||||||||||||||||||||||
| 1107623 | 42832 | 3/28/2023 9:57:09 AM | 3/28/2023 9:57:24 AM | IVR call: statement | Received call for statement for account 10441527 sent message: 39002 | 8 | 2 | 31824 | 79 | ||||||||||||||||||||||||||||||||
| 1107622 | 42831 | 3/28/2023 9:55:37 AM | 3/28/2023 9:55:50 AM | IVR call: statement | Received call for statement for account 10152350 sent message: 39001 | 8 | 2 | 15375 | 79 | ||||||||||||||||||||||||||||||||
| 1107621 | 42830 | 3/28/2023 9:55:14 AM | 3/28/2023 9:55:16 AM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1107618 | 42829 | 3/28/2023 9:54:49 AM | 3/28/2023 9:54:50 AM | IVR call: balance | Received call for balance for account 10152350 undefined | 7 | 2 | 15375 | 78 | ||||||||||||||||||||||||||||||||
| 1107611 | 42828 | 3/28/2023 9:53:27 AM | 3/28/2023 9:53:28 AM | IVR call: balance | Received call for balance for account 10431818 undefined | 7 | 2 | 16426 | 78 | ||||||||||||||||||||||||||||||||
| 1107612 | 42827 | 3/28/2023 9:53:08 AM | 3/28/2023 9:53:09 AM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1107610 | 42826 | 3/28/2023 9:52:25 AM | 3/28/2023 9:52:41 AM | IVR call: statement | Received call for statement for account 10396061 sent message: 39000 | 8 | 2 | 18679 | 79 | ||||||||||||||||||||||||||||||||
| 1107607 | 42825 | 3/28/2023 9:50:58 AM | 3/28/2023 9:50:59 AM | IVR call: balance | Received call for balance for account 10013100 undefined | 7 | 2 | 4271 | 78 | ||||||||||||||||||||||||||||||||
| 1107603 | 42824 | 3/28/2023 9:50:04 AM | 3/28/2023 9:50:38 AM | IVR call: statement | Received call for statement for account 10013106 sent message: 38999 | 8 | 2 | 6340 | 79 | ||||||||||||||||||||||||||||||||
| 1107596 | 42823 | 3/28/2023 9:47:16 AM | 3/28/2023 9:47:17 AM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 1107573 | 42822 | 3/28/2023 9:36:18 AM | 3/28/2023 9:36:19 AM | IVR call: balance | Received call for balance for account 10295331 undefined | 7 | 2 | 7663 | 78 | ||||||||||||||||||||||||||||||||
| 1107565 | 42821 | 3/28/2023 9:31:59 AM | 3/28/2023 9:32:00 AM | IVR call: balance | Received call for balance for account 10067208 undefined | 7 | 2 | 22416 | 78 | ||||||||||||||||||||||||||||||||
| 1107535 | 42820 | 3/28/2023 9:28:19 AM | 3/28/2023 9:28:20 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 1107527 | 42819 | 3/28/2023 9:25:41 AM | 3/28/2023 9:25:42 AM | IVR call: balance | Received call for balance for account 10440183 undefined | 7 | 2 | 27739 | 78 | ||||||||||||||||||||||||||||||||
| 1107519 | 42818 | 3/28/2023 9:18:25 AM | 3/28/2023 9:18:26 AM | IVR call: balance | Received call for balance for account 10382896 undefined | 7 | 2 | 798 | 78 | ||||||||||||||||||||||||||||||||
| 1107487 | 42816 | 3/28/2023 9:06:57 AM | 3/28/2023 9:06:59 AM | IVR call: balance | Received call for balance for account 10430381 undefined | 7 | 2 | 14211 | 78 |