Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1165782 | 48633 | 5/30/2023 7:20:51 AM | 5/30/2023 7:21:09 AM | IVR call: statement | Received call for statement for account 10362744 sent message: 43038 | 8 | 2 | 14790 | 79 | ||||||||||||||||||||||||||||||||
| 1165771 | 48632 | 5/30/2023 7:15:06 AM | 5/30/2023 7:15:07 AM | IVR call: balance | Received call for balance for account 10070583 undefined | 7 | 2 | 14446 | 78 | ||||||||||||||||||||||||||||||||
| 1165759 | 48631 | 5/30/2023 7:12:21 AM | 5/30/2023 7:12:22 AM | IVR call: balance | Received call for balance for account 10026121 undefined | 7 | 2 | 7548 | 78 | ||||||||||||||||||||||||||||||||
| 1165756 | 48630 | 5/30/2023 7:11:08 AM | 5/30/2023 7:11:09 AM | IVR call: balance | Received call for balance for account 10006291 undefined | 7 | 2 | 7609 | 78 | ||||||||||||||||||||||||||||||||
| 1165751 | 48629 | 5/30/2023 7:05:12 AM | 5/30/2023 7:05:31 AM | IVR call: statement | Received call for statement for account 10174392 sent message: 43036 | 8 | 2 | 30920 | 79 | ||||||||||||||||||||||||||||||||
| 1165744 | 48628 | 5/30/2023 6:59:03 AM | 5/30/2023 6:59:31 AM | IVR call: statement | Received call for statement for account 10438069 sent message: 43034 | 8 | 2 | 29083 | 79 | ||||||||||||||||||||||||||||||||
| 19574 | 5/30/2023 6:58:54 AM | 5/30/2023 6:58:57 AM | Incorrect billing | Being billed 700 units on iterim every month since October 2022, billed for 1000 units in sep 2022. Current usage has been calculated between 430 - 480 units a month after taking photos. Meter system and box was replaced in September 2022 due to municipal tractor driving over it. | 23 | 3 | 19192 | 5 | 2 | 23 | 2 | 111 | 1412 | ||||||||||||||||||||||||||||
| 1165743 | 48627 | 5/30/2023 6:58:19 AM | 5/30/2023 6:58:43 AM | IVR call: statement | Received call for statement for account 10019095 sent message: 43030 | 8 | 2 | 1686 | 79 | ||||||||||||||||||||||||||||||||
| 1165736 | 48626 | 5/30/2023 6:53:36 AM | 5/30/2023 6:53:38 AM | IVR call: balance | Received call for balance for account 10388915 undefined | 7 | 2 | 14676 | 78 | ||||||||||||||||||||||||||||||||
| 1165735 | 48625 | 5/30/2023 6:53:02 AM | 5/30/2023 6:53:03 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | ||||||||||||||||||||||||||||||||
| 1165731 | 48624 | 5/30/2023 6:52:01 AM | 5/30/2023 6:52:03 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | ||||||||||||||||||||||||||||||||
| 1165726 | 48623 | 5/30/2023 6:50:42 AM | 5/30/2023 6:50:43 AM | IVR call: balance | Received call for balance for account 10006291 undefined | 7 | 2 | 7609 | 78 | ||||||||||||||||||||||||||||||||
| 1165709 | 48622 | 5/30/2023 6:44:42 AM | 5/30/2023 6:45:03 AM | IVR call: statement | Received call for statement for account 10006291 sent message: 43028 | 8 | 2 | 7609 | 79 | ||||||||||||||||||||||||||||||||
| 1165704 | 48621 | 5/30/2023 6:42:29 AM | 5/30/2023 6:42:30 AM | IVR call: balance | Received call for balance for account 10006291 undefined | 7 | 2 | 7609 | 78 | ||||||||||||||||||||||||||||||||
| 1165700 | 48620 | 5/30/2023 6:40:53 AM | 5/30/2023 6:40:54 AM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | ||||||||||||||||||||||||||||||||
| 1165691 | 48619 | 5/30/2023 6:37:15 AM | 5/30/2023 6:37:17 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 1165685 | 48618 | 5/30/2023 6:35:55 AM | 5/30/2023 6:35:56 AM | IVR call: balance | Received call for balance for account 10109400 undefined | 7 | 2 | 31439 | 78 | ||||||||||||||||||||||||||||||||
| 1165681 | 48617 | 5/30/2023 6:35:27 AM | 5/30/2023 6:35:28 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 1165678 | 48616 | 5/30/2023 6:34:41 AM | 5/30/2023 6:34:57 AM | IVR call: statement | Received call for statement for account 10109400 sent message: 43025 | 8 | 2 | 31439 | 79 | ||||||||||||||||||||||||||||||||
| 1165663 | 48615 | 5/30/2023 6:30:27 AM | 5/30/2023 6:30:45 AM | IVR call: statement | Received call for statement for account 10387254 sent message: 43024 | 8 | 2 | 27429 | 79 |