Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1108475 | 42947 | 3/29/2023 5:57:54 AM | 3/29/2023 5:57:55 AM | IVR call:? | Received call for ? for account 10441995 | 31992 | |||||||||||||||||||||||||||||||||||
| 1108473 | 42946 | 3/29/2023 5:56:07 AM | 3/29/2023 5:56:21 AM | IVR call: statement | Received call for statement for account 10141762 sent message: 39115 | 8 | 2 | 13830 | 79 | ||||||||||||||||||||||||||||||||
| 1108467 | 42945 | 3/29/2023 5:45:56 AM | 3/29/2023 5:45:57 AM | IVR call: balance | Received call for balance for account 10057320 undefined | 7 | 2 | 6281 | 78 | ||||||||||||||||||||||||||||||||
| 37642 | 3/29/2023 4:37:51 AM | 3/29/2023 4:37:54 AM | water | i have read your other responses and dont agree u cant charge +- R390.00 one month then +- R3000 the next month...u have said the readings are correct how is this possible | 23 | 3 | 30382 | 17 | 2 | 23 | 1 | 111 | 2994 | ||||||||||||||||||||||||||||
| 37642 | 3/29/2023 4:33:41 AM | 3/29/2023 4:33:44 AM | over charging | please help this is on going for years i have sent so many mails and calls. please reverse interest and overcharging....my balance should only be the water....... | 23 | 3 | 30382 | 17 | 2 | 23 | 1 | 111 | 2994 | ||||||||||||||||||||||||||||
| 1108410 | 42944 | 3/29/2023 4:30:53 AM | 3/29/2023 4:30:54 AM | IVR call: balance | Received call for balance for account 10025609 undefined | 7 | 2 | 6334 | 78 | ||||||||||||||||||||||||||||||||
| 1108404 | 42943 | 3/29/2023 3:47:32 AM | 3/29/2023 3:47:33 AM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1108399 | 42942 | 3/28/2023 6:33:41 PM | 3/28/2023 6:33:42 PM | IVR call: balance | Received call for balance for account 10383621 undefined | 7 | 2 | 4118 | 78 | ||||||||||||||||||||||||||||||||
| 1108397 | 42941 | 3/28/2023 6:15:09 PM | 3/28/2023 6:15:10 PM | IVR call: balance | Received call for balance for account 10383621 undefined | 7 | 2 | 4118 | 78 | ||||||||||||||||||||||||||||||||
| 1108394 | 42940 | 3/28/2023 6:06:13 PM | 3/28/2023 6:06:30 PM | IVR call: statement | Received call for statement for account 10368198 sent message: 39110 | 8 | 2 | 16244 | 79 | ||||||||||||||||||||||||||||||||
| 1108387 | 42939 | 3/28/2023 5:54:42 PM | 3/28/2023 5:54:43 PM | IVR call: balance | Received call for balance for account 10178438 undefined | 7 | 2 | 29829 | 78 | ||||||||||||||||||||||||||||||||
| 1108379 | 42938 | 3/28/2023 5:42:40 PM | 3/28/2023 5:42:41 PM | IVR call: balance | Received call for balance for account 10440979 undefined | 7 | 2 | 31325 | 78 | ||||||||||||||||||||||||||||||||
| 1108372 | 42937 | 3/28/2023 5:36:57 PM | 3/28/2023 5:36:58 PM | IVR call: balance | Received call for balance for account 10162221 undefined | 7 | 2 | 6038 | 78 | ||||||||||||||||||||||||||||||||
| 1108369 | 42936 | 3/28/2023 5:31:04 PM | 3/28/2023 5:31:23 PM | IVR call: statement | Received call for statement for account 10368198 sent message: 39109 | 8 | 2 | 16244 | 79 | ||||||||||||||||||||||||||||||||
| 1108366 | 42935 | 3/28/2023 5:26:36 PM | 3/28/2023 5:26:37 PM | IVR call: balance | Received call for balance for account 10368198 undefined | 7 | 2 | 16244 | 78 | ||||||||||||||||||||||||||||||||
| 1108365 | 42934 | 3/28/2023 5:25:27 PM | 3/28/2023 5:25:28 PM | IVR call: balance | Received call for balance for account 10416661 undefined | 7 | 2 | 6094 | 78 | ||||||||||||||||||||||||||||||||
| 1108364 | 42933 | 3/28/2023 5:24:26 PM | 3/28/2023 5:24:27 PM | IVR call: balance | Received call for balance for account 10438974 undefined | 7 | 2 | 27284 | 78 | ||||||||||||||||||||||||||||||||
| 1108362 | 42932 | 3/28/2023 5:14:46 PM | 3/28/2023 5:14:47 PM | IVR call: balance | Received call for balance for account 10368189 undefined | 7 | 2 | 31991 | 78 | ||||||||||||||||||||||||||||||||
| 1108361 | 42931 | 3/28/2023 5:12:01 PM | 3/28/2023 5:12:02 PM | IVR call: balance | Received call for balance for account 10115662 undefined | 7 | 2 | 6119 | 78 | ||||||||||||||||||||||||||||||||
| 1108360 | 42930 | 3/28/2023 5:11:19 PM | 3/28/2023 5:11:20 PM | IVR call: balance | Received call for balance for account 10377755 undefined | 7 | 2 | 6121 | 78 |