Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1108606 | 42967 | 3/29/2023 6:49:04 AM | 3/29/2023 6:49:07 AM | IVR call: balance | Received call for balance for account 10015261 undefined | 7 | 2 | 31994 | 78 | ||||||||||||||||||||||||||||||||
| 23344 | 3/29/2023 6:48:54 AM | 4/12/2023 9:00:53 AM | NO WATER Meter Reading | BCMM not taking readings for my smart meter since October last year. Interim amounts are above average usage! I submitted a meter reading on 06/03/2023 via the call centre and this has been disregarded. I attach a reading from 05/03/2023. Please update your records and repair the connection to the smart meter. | 23 | 3 | 23567 | 17 | 2 | 23 | 1 | 111 | 145282 | 2067 | |||||||||||||||||||||||||||
| 1108601 | 42966 | 3/29/2023 6:48:06 AM | 3/29/2023 6:48:07 AM | IVR call: balance | Received call for balance for account 10379371 undefined | 7 | 2 | 29409 | 78 | ||||||||||||||||||||||||||||||||
| 1108595 | 42965 | 3/29/2023 6:47:16 AM | 3/29/2023 6:47:17 AM | IVR call: balance | Received call for balance for account 10379371 undefined | 7 | 2 | 29409 | 78 | ||||||||||||||||||||||||||||||||
| 1108586 | 42964 | 3/29/2023 6:45:10 AM | 3/29/2023 6:45:12 AM | IVR call: balance | Received call for balance for account 10436176 undefined | 7 | 2 | 19650 | 78 | ||||||||||||||||||||||||||||||||
| 1108574 | 42963 | 3/29/2023 6:41:25 AM | 3/29/2023 6:41:26 AM | IVR call: balance | Received call for balance for account 10427656 undefined | 7 | 2 | 8519 | 78 | ||||||||||||||||||||||||||||||||
| 1108565 | 42962 | 3/29/2023 6:39:41 AM | 3/29/2023 6:39:42 AM | IVR call: balance | Received call for balance for account 10258837 undefined | 7 | 2 | 7427 | 78 | ||||||||||||||||||||||||||||||||
| 1108534 | 42960 | 3/29/2023 6:23:06 AM | 3/29/2023 6:23:07 AM | IVR call: balance | Received call for balance for account 10392406 undefined | 7 | 2 | 12984 | 78 | ||||||||||||||||||||||||||||||||
| 1108532 | 42959 | 3/29/2023 6:22:42 AM | 3/29/2023 6:22:43 AM | IVR call: balance | Received call for balance for account 10013805 undefined | 7 | 2 | 3930 | 78 | ||||||||||||||||||||||||||||||||
| 1108521 | 42958 | 3/29/2023 6:20:04 AM | 3/29/2023 6:20:22 AM | IVR call: statement | Received call for statement for account 10436522 sent message: 39121 | 8 | 2 | 31993 | 79 | ||||||||||||||||||||||||||||||||
| 42956 | 3/29/2023 6:19:33 AM | 3/29/2023 6:19:36 AM | 0 Water Reading | It is now the 3rd month that I have a zero reading for water consumption. | 23 | 3 | 11003 | 4 | 2 | 23 | 1 | 113 | 3251 | ||||||||||||||||||||||||||||
| 1108519 | 42957 | 3/29/2023 6:18:50 AM | 3/29/2023 6:18:51 AM | IVR call:? | Received call for ? for account 10436522 | 31993 | |||||||||||||||||||||||||||||||||||
| 1108508 | 42955 | 3/29/2023 6:13:06 AM | 3/29/2023 6:13:07 AM | IVR call: balance | Received call for balance for account 10434288 undefined | 7 | 2 | 25087 | 78 | ||||||||||||||||||||||||||||||||
| 1108505 | 42954 | 3/29/2023 6:12:47 AM | 3/29/2023 6:12:48 AM | IVR call: balance | Received call for balance for account 10008964 undefined | 7 | 2 | 4067 | 78 | ||||||||||||||||||||||||||||||||
| 1108496 | 42953 | 3/29/2023 6:07:22 AM | 3/29/2023 6:07:24 AM | IVR call: balance | Received call for balance for account 10284663 undefined | 7 | 2 | 24815 | 78 | ||||||||||||||||||||||||||||||||
| 1108494 | 42952 | 3/29/2023 6:06:34 AM | 3/29/2023 6:06:35 AM | IVR call: balance | Received call for balance for account 10028724 undefined | 7 | 2 | 1587 | 78 | ||||||||||||||||||||||||||||||||
| 1108485 | 42951 | 3/29/2023 6:04:03 AM | 3/29/2023 6:04:04 AM | IVR call: balance | Received call for balance for account 10021324 undefined | 7 | 2 | 25922 | 78 | ||||||||||||||||||||||||||||||||
| 1108480 | 42950 | 3/29/2023 5:59:40 AM | 3/29/2023 5:59:41 AM | IVR call: balance | Received call for balance for account 10350124 undefined | 7 | 2 | 5912 | 78 | ||||||||||||||||||||||||||||||||
| 1108478 | 42949 | 3/29/2023 5:58:20 AM | 3/29/2023 5:58:34 AM | IVR call: statement | Received call for statement for account 10441955 sent message: 39117 | 8 | 2 | 29851 | 79 | ||||||||||||||||||||||||||||||||
| 1108477 | 42948 | 3/29/2023 5:58:07 AM | 3/29/2023 5:58:22 AM | IVR call: statement | Received call for statement for account 10350124 sent message: 39116 | 8 | 2 | 5912 | 79 |