Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 42986 | 3/29/2023 7:33:54 AM | 3/29/2023 12:39:43 PM | WATER | CONSUMER IS QUERING THE HIGH WATER BILLING. BCMM WATER WORKS HAS REPAIRED A LEAK ON THE 20/02/2023. REPAIR REPORT TO BE OBTAINED FROM WATER WORKS.<div>WATER WORKS REF NUMBER: 821956</div> | 30 | 3 | 31999 | 123 | 2 | 1 | 96 | 221 | 221 | ||||||||||||||||||||||||||||
| 1108777 | 42987 | 3/29/2023 7:32:30 AM | 3/29/2023 7:32:49 AM | IVR call: meter-reading | Received call for meter-reading for account 10380864 Meter reading: [01896680] Meter type: [water] | 10 | 2 | 5347 | 81 | ||||||||||||||||||||||||||||||||
| 1108760 | 42985 | 3/29/2023 7:29:22 AM | 3/29/2023 7:29:23 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1108733 | 42984 | 3/29/2023 7:22:45 AM | 3/29/2023 7:22:46 AM | IVR call: balance | Received call for balance for account 10396379 undefined | 7 | 2 | 25807 | 78 | ||||||||||||||||||||||||||||||||
| 1108720 | 42983 | 3/29/2023 7:19:56 AM | 3/29/2023 7:20:14 AM | IVR call: statement | Received call for statement for account 10396379 sent message: 39131 | 8 | 2 | 25807 | 79 | ||||||||||||||||||||||||||||||||
| 1108709 | 42982 | 3/29/2023 7:18:36 AM | 3/29/2023 7:18:37 AM | IVR call: balance | Received call for balance for account 10396379 undefined | 7 | 2 | 25807 | 78 | ||||||||||||||||||||||||||||||||
| 1108701 | 42981 | 3/29/2023 7:14:26 AM | 3/29/2023 7:14:43 AM | IVR call: statement | Received call for statement for account 10169561 sent message: 39130 | 8 | 2 | 6220 | 79 | ||||||||||||||||||||||||||||||||
| 27819 | 3/29/2023 7:12:54 AM | 3/29/2023 7:12:57 AM | The current reading taken on 28/03/2023 is 616 | The current reading taken on 28/03/2023 is 616 | 22 | 3 | 27149 | 207 | 17 | 4 | 23 | 1 | 111 | 1208 | |||||||||||||||||||||||||||
| 1108687 | 42980 | 3/29/2023 7:08:40 AM | 3/29/2023 7:08:41 AM | IVR call: balance | Received call for balance for account 10330213 undefined | 7 | 2 | 5049 | 78 | ||||||||||||||||||||||||||||||||
| 1108685 | 42979 | 3/29/2023 7:08:22 AM | 3/29/2023 7:08:23 AM | IVR call: balance | Received call for balance for account 10401450 undefined | 7 | 2 | 28525 | 78 | ||||||||||||||||||||||||||||||||
| 1108681 | 42978 | 3/29/2023 7:06:45 AM | 3/29/2023 7:07:05 AM | IVR call: statement | Received call for statement for account 10342789 sent message: 39127 | 8 | 2 | 29183 | 79 | ||||||||||||||||||||||||||||||||
| 1108658 | 42976 | 3/29/2023 6:59:18 AM | 3/29/2023 7:00:08 AM | IVR call: statement | Received call for statement for account 10036599 sent message: 39126 | 8 | 2 | 25508 | 79 | ||||||||||||||||||||||||||||||||
| 1108653 | 42975 | 3/29/2023 6:57:51 AM | 3/29/2023 6:57:52 AM | IVR call: balance | Received call for balance for account 10058312 undefined | 7 | 2 | 16914 | 78 | ||||||||||||||||||||||||||||||||
| 1108641 | 42974 | 3/29/2023 6:55:23 AM | 3/29/2023 6:55:24 AM | IVR call: balance | Received call for balance for account 10401450 undefined | 7 | 2 | 28525 | 78 | ||||||||||||||||||||||||||||||||
| 1108638 | 42973 | 3/29/2023 6:54:59 AM | 3/29/2023 6:55:01 AM | IVR call: balance | Received call for balance for account 10016358 undefined | 7 | 2 | 31995 | 78 | ||||||||||||||||||||||||||||||||
| 1108635 | 42972 | 3/29/2023 6:54:37 AM | 3/29/2023 6:54:57 AM | IVR call: statement | Received call for statement for account 10015261 sent message: 39125 | 8 | 2 | 31994 | 79 | ||||||||||||||||||||||||||||||||
| 1108629 | 42971 | 3/29/2023 6:53:43 AM | 3/29/2023 6:53:44 AM | IVR call: balance | Received call for balance for account 10015261 undefined | 7 | 2 | 31994 | 78 | ||||||||||||||||||||||||||||||||
| 1108620 | 42970 | 3/29/2023 6:52:34 AM | 3/29/2023 6:52:35 AM | IVR call:? | Received call for ? for account 10016358 | 31995 | |||||||||||||||||||||||||||||||||||
| 1108609 | 42969 | 3/29/2023 6:50:04 AM | 3/29/2023 6:50:05 AM | IVR call:? | Received call for ? for account 10015261 | 31994 | |||||||||||||||||||||||||||||||||||
| 1108608 | 42968 | 3/29/2023 6:49:33 AM | 3/29/2023 6:49:35 AM | IVR call: balance | Received call for balance for account 10361841 undefined | 7 | 2 | 28748 | 78 |