Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1165925 | 48653 | 5/30/2023 8:14:56 AM | 5/30/2023 8:14:57 AM | IVR call: balance | Received call for balance for account 10012500 undefined | 7 | 2 | 10809 | 78 | ||||||||||||||||||||||||||||||||
| 1165888 | 48652 | 5/30/2023 8:03:39 AM | 5/30/2023 8:03:41 AM | IVR call: balance | Received call for balance for account 20116661 undefined | 7 | 2 | 27434 | 78 | ||||||||||||||||||||||||||||||||
| 1165882 | 48651 | 5/30/2023 8:01:34 AM | 5/30/2023 8:01:35 AM | IVR call: balance | Received call for balance for account 20116661 undefined | 7 | 2 | 27434 | 78 | ||||||||||||||||||||||||||||||||
| 1165878 | 48650 | 5/30/2023 7:59:27 AM | 5/30/2023 7:59:28 AM | IVR call: balance | Received call for balance for account 20116661 undefined | 7 | 2 | 27434 | 78 | ||||||||||||||||||||||||||||||||
| 1165873 | 48649 | 5/30/2023 7:57:00 AM | 5/30/2023 7:57:01 AM | IVR call: balance | Received call for balance for account 10012000 undefined | 7 | 2 | 9844 | 78 | ||||||||||||||||||||||||||||||||
| 1165869 | 48648 | 5/30/2023 7:56:25 AM | 5/30/2023 7:56:25 AM | IVR call:? | Received call for ? for account 20116661 | 27434 | |||||||||||||||||||||||||||||||||||
| 1165871 | 48647 | 5/30/2023 7:56:09 AM | 5/30/2023 7:56:11 AM | IVR call: balance | Received call for balance for account 10011999 undefined | 7 | 2 | 9843 | 78 | ||||||||||||||||||||||||||||||||
| 1165867 | 48646 | 5/30/2023 7:53:23 AM | 5/30/2023 7:53:24 AM | IVR call:? | Received call for ? for account 20116661 | 27434 | |||||||||||||||||||||||||||||||||||
| 1165862 | 48645 | 5/30/2023 7:49:52 AM | 5/30/2023 7:49:53 AM | IVR call: balance | Received call for balance for account 20116661 undefined | 7 | 2 | 27434 | 78 | ||||||||||||||||||||||||||||||||
| 1165860 | 48644 | 5/30/2023 7:49:25 AM | 5/30/2023 7:49:26 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1165847 | 48643 | 5/30/2023 7:47:43 AM | 5/30/2023 7:47:45 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1165825 | 48642 | 5/30/2023 7:43:03 AM | 5/30/2023 7:43:17 AM | IVR call: statement | Received call for statement for account 10360238 sent message: 43042 | 8 | 2 | 32560 | 79 | ||||||||||||||||||||||||||||||||
| 48640 | 5/30/2023 7:42:41 AM | 5/30/2023 7:42:44 AM | WATER | CAN YOU PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2020/07/06 - 2022/06/30 FROM METER NO.160420470 | 6 | 3 | 33491 | 114 | 15 | 4 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1165822 | 48641 | 5/30/2023 7:42:07 AM | 5/30/2023 7:42:08 AM | IVR call: balance | Received call for balance for account 10360238 undefined | 7 | 2 | 32560 | 78 | ||||||||||||||||||||||||||||||||
| 1165807 | 48639 | 5/30/2023 7:34:42 AM | 5/30/2023 7:34:43 AM | IVR call: balance | Received call for balance for account 10364185 undefined | 7 | 2 | 14709 | 78 | ||||||||||||||||||||||||||||||||
| 1165803 | 48638 | 5/30/2023 7:33:10 AM | 5/30/2023 7:33:11 AM | IVR call: balance | Received call for balance for account 10169242 undefined | 7 | 2 | 32493 | 78 | ||||||||||||||||||||||||||||||||
| 1165801 | 48637 | 5/30/2023 7:31:59 AM | 5/30/2023 7:32:01 AM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | ||||||||||||||||||||||||||||||||
| 1165799 | 48636 | 5/30/2023 7:31:43 AM | 5/30/2023 7:31:44 AM | IVR call: balance | Received call for balance for account 10037308 undefined | 7 | 2 | 3250 | 78 | ||||||||||||||||||||||||||||||||
| 1165798 | 48635 | 5/30/2023 7:29:41 AM | 5/30/2023 7:29:42 AM | IVR call: balance | Received call for balance for account 10169786 undefined | 7 | 2 | 21589 | 78 | ||||||||||||||||||||||||||||||||
| 1165788 | 48634 | 5/30/2023 7:21:57 AM | 5/30/2023 7:22:14 AM | IVR call: statement | Received call for statement for account 10071308 sent message: 43039 | 8 | 2 | 6147 | 79 |