Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 24515 | 3/30/2023 10:13:19 AM | 3/30/2023 10:13:21 AM | Account query | I have Vamred, RF, BS and Sufire adjustments on my account this month. Is this correct and what is this for? | 23 | 3 | 32068 | 5 | 2 | 23 | 2 | 50 | 2370 | ||||||||||||||||||||||||||||
| 1110813 | 43166 | 3/30/2023 10:12:27 AM | 3/30/2023 10:12:47 AM | IVR call: statement | Received call for statement for account 10437218 sent message: 39333 | 8 | 2 | 32077 | 79 | ||||||||||||||||||||||||||||||||
| 1110810 | 43165 | 3/30/2023 10:11:28 AM | 3/30/2023 10:11:28 AM | IVR call:? | Received call for ? for account 10437218 | 32077 | |||||||||||||||||||||||||||||||||||
| 1110807 | 43164 | 3/30/2023 10:10:28 AM | 3/30/2023 10:10:29 AM | IVR call: balance | Received call for balance for account 10071112 undefined | 7 | 2 | 9921 | 78 | ||||||||||||||||||||||||||||||||
| 1110803 | 43163 | 3/30/2023 10:08:59 AM | 3/30/2023 10:09:00 AM | IVR call: balance | Received call for balance for account 10071112 undefined | 7 | 2 | 9921 | 78 | ||||||||||||||||||||||||||||||||
| 43162 | 3/30/2023 10:08:12 AM | 4/29/2023 8:34:10 AM | transfer ownership to acc - 10422716 | Please transfer Rates charge to the new owners account no - 10422716. The transfer took place in 2019<div>QRC RESPONSE 2023.04.29</div><div>LATE TERM JOURNAL 2014.03.05</div><div><br></div> | 27 | 3 | 32076 | 146 | 5 | 2 | 23 | 6 | 122 | 4/29/2023 8:34:10 AM | 145790 | 4 | 887 | 4 | |||||||||||||||||||||||
| 1110776 | 43161 | 3/30/2023 9:57:16 AM | 3/30/2023 9:57:17 AM | IVR call:? | Received call for ? for account 10182780 | 6933 | |||||||||||||||||||||||||||||||||||
| 1110774 | 43160 | 3/30/2023 9:56:52 AM | 3/30/2023 9:57:14 AM | IVR call: meter-reading | Received call for meter-reading for account 10106877 Meter reading: [6607] Meter type: [water] | 10 | 2 | 10610 | 81 | ||||||||||||||||||||||||||||||||
| 1110769 | 43159 | 3/30/2023 9:55:42 AM | 3/30/2023 9:55:43 AM | IVR call: balance | Received call for balance for account 10106877 undefined | 7 | 2 | 10610 | 78 | ||||||||||||||||||||||||||||||||
| 1110729 | 43158 | 3/30/2023 9:38:01 AM | 3/30/2023 9:38:20 AM | IVR call: statement | Received call for statement for account 10175997 sent message: 39329 | 8 | 2 | 14580 | 79 | ||||||||||||||||||||||||||||||||
| 1110728 | 43157 | 3/30/2023 9:36:23 AM | 3/30/2023 9:36:24 AM | IVR call: balance | Received call for balance for account 20422274 undefined | 7 | 2 | 18716 | 78 | ||||||||||||||||||||||||||||||||
| 1110725 | 43156 | 3/30/2023 9:34:06 AM | 3/30/2023 9:34:26 AM | IVR call: statement | Received call for statement for account 10272758 sent message: 39328 | 8 | 2 | 14581 | 79 | ||||||||||||||||||||||||||||||||
| 43155 | 3/30/2023 9:32:16 AM | 3/30/2023 9:32:19 AM | refuse being charged 6 times every month | refuse being charged 6 times every month | 6 | 3 | 32075 | 21 | 5 | 4 | 23 | 4 | 119 | 21 | |||||||||||||||||||||||||||
| 1110706 | 43154 | 3/30/2023 9:29:56 AM | 3/30/2023 9:29:57 AM | IVR call: balance | Received call for balance for account 10045147 undefined | 7 | 2 | 32074 | 78 | ||||||||||||||||||||||||||||||||
| 1110704 | 43153 | 3/30/2023 9:29:24 AM | 3/30/2023 9:29:48 AM | IVR call: statement | Received call for statement for account 10175997 sent message: 39325 | 8 | 2 | 14580 | 79 | ||||||||||||||||||||||||||||||||
| 43152 | 3/30/2023 9:24:37 AM | 3/30/2023 9:24:40 AM | Faulty Meter changed by Macrocomm | Faulty Meter changed by Macrocomm. Close the second meter as well. | 22 | 3 | 32073 | 207 | 17 | 4 | 23 | 1 | 112 | 1208 | |||||||||||||||||||||||||||
| 1110671 | 43151 | 3/30/2023 9:19:26 AM | 3/30/2023 9:19:27 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | ||||||||||||||||||||||||||||||||
| 1110667 | 43150 | 3/30/2023 9:17:42 AM | 3/30/2023 9:17:43 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 | ||||||||||||||||||||||||||||||||
| 43149 | 3/30/2023 9:16:33 AM | 6/1/2023 12:15:21 PM | leakage | fixed leaking geyser affidavit submitted | 23 | 3 | 32072 | 134 | 17 | 3 | 23 | 1 | 96 | 232 | 778 | ||||||||||||||||||||||||||
| 43147 | 3/30/2023 9:15:58 AM | 3/30/2023 9:17:28 AM | water query | consumer have a water query 2022/12/23 meter was changed 2020/12/07, i notice consumption is the same as readings 2022/11/15- reading 426 and consumption 426 | 30 | 3 | 32070 | 223 | 2 | 1 | 101 | 1968 | 1968 |