Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1110915 | 43186 | 3/30/2023 10:59:43 AM | 3/30/2023 10:59:44 AM | IVR call:? | Received call for ? for account 10440113 | 32086 | |||||||||||||||||||||||||||||||||||
| 1110889 | 43185 | 3/30/2023 10:49:29 AM | 3/30/2023 10:49:30 AM | IVR call: balance | Received call for balance for account 10364947 undefined | 7 | 2 | 26121 | 78 | ||||||||||||||||||||||||||||||||
| 1110875 | 43184 | 3/30/2023 10:43:49 AM | 3/30/2023 10:44:08 AM | IVR call: statement | Received call for statement for account 10351926 sent message: 39353 | 8 | 2 | 27857 | 79 | ||||||||||||||||||||||||||||||||
| 1110867 | 43183 | 3/30/2023 10:42:19 AM | 3/30/2023 10:42:41 AM | IVR call: statement | Received call for statement for account 10351926 sent message: 39352 | 8 | 2 | 27857 | 79 | ||||||||||||||||||||||||||||||||
| 1110869 | 43182 | 3/30/2023 10:42:18 AM | 3/30/2023 10:42:20 AM | IVR call: balance | Received call for balance for account 10360196 undefined | 7 | 2 | 3067 | 78 | ||||||||||||||||||||||||||||||||
| 1110868 | 43181 | 3/30/2023 10:42:16 AM | 3/30/2023 10:42:18 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1110863 | 43180 | 3/30/2023 10:40:37 AM | 3/30/2023 10:40:38 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 43179 | 3/30/2023 10:39:51 AM | 3/30/2023 10:39:54 AM | Incorrect closing readings on the old meter | Incorrect closing readings on the old meter. See removal readings from Macrocomm. | 22 | 3 | 32085 | 207 | 17 | 4 | 23 | 1 | 111 | 1208 | |||||||||||||||||||||||||||
| 41251 | 3/30/2023 10:38:46 AM | 3/30/2023 10:43:42 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK AND PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2022/10/22<div><br></div> | 6 | 3 | 7501 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 201 | ||||||||||||||||||||||||||
| 43177 | 3/30/2023 10:38:06 AM | 3/30/2023 10:38:10 AM | SIX MONTHS POLICY | 2016/02/23 3 3705.000 1.00000 360.000 C 2016/03/19 ZZZZZZ<div>2014/08/26 3 3345.000 1.00000 7.000 C 2014/09/27<br><br>2020/10/30 3 595.000 1.00000 80.000 C 2020/11/21 </div><div>2020/01/09 3 515.000 1.00000 10.000 C 2020/02/23 ZZZZZZ<br><br>2018/03/23 3 405.000 1.00000 98.000 C 2018/04/21 </div><div>2017/07/19 3 307.000 1.00000 13.000 C 2017/08/27<br><br>2017/05/02 3 278.000 1.00000 143.000 C 2017/05/20 </div><div>2016/05/18 3 135.000 1.00000 43.000 C 2016/06/23<br><br></div><div><br></div> | 23 | 3 | 32083 | 89 | 15 | 4 | 23 | 1 | 101 | 187 | |||||||||||||||||||||||||||
| 1110853 | 43178 | 3/30/2023 10:32:28 AM | 3/30/2023 10:32:29 AM | IVR call: balance | Received call for balance for account 10353664 undefined | 7 | 2 | 32084 | 78 | ||||||||||||||||||||||||||||||||
| 43175 | 3/30/2023 10:30:47 AM | 3/30/2023 10:30:50 AM | interm water reading for March 2023 | Interm water reading or March 2023 | 6 | 3 | 32082 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 43174 | 3/30/2023 10:29:59 AM | 3/30/2023 10:30:02 AM | Close second meter | Close the incorrect meter charging as per Macrocomm Report. | 22 | 3 | 32081 | 207 | 17 | 4 | 23 | 1 | 112 | 1208 | |||||||||||||||||||||||||||
| 1110848 | 43176 | 3/30/2023 10:29:47 AM | 3/30/2023 10:30:04 AM | IVR call: statement | Received call for statement for account 10282186 sent message: 39340 | 8 | 2 | 11461 | 79 | ||||||||||||||||||||||||||||||||
| 1110834 | 43172 | 3/30/2023 10:24:57 AM | 3/30/2023 10:24:58 AM | IVR call: balance | Received call for balance for account 10048207 undefined | 7 | 2 | 5176 | 78 | ||||||||||||||||||||||||||||||||
| 1110829 | 43171 | 3/30/2023 10:21:30 AM | 3/30/2023 10:21:32 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 | ||||||||||||||||||||||||||||||||
| 1110828 | 43170 | 3/30/2023 10:21:30 AM | 3/30/2023 10:21:55 AM | IVR call: statement | Received call for statement for account 10048207 sent message: 39337 | 8 | 2 | 5176 | 79 | ||||||||||||||||||||||||||||||||
| 1110827 | 43169 | 3/30/2023 10:20:51 AM | 3/30/2023 10:21:09 AM | IVR call: statement | Received call for statement for account 10353878 sent message: 39336 | 8 | 2 | 9202 | 79 | ||||||||||||||||||||||||||||||||
| 1110825 | 43168 | 3/30/2023 10:19:36 AM | 3/30/2023 10:19:37 AM | IVR call: balance | Received call for balance for account 10353878 undefined | 7 | 2 | 9202 | 78 | ||||||||||||||||||||||||||||||||
| 1110824 | 43167 | 3/30/2023 10:19:00 AM | 3/30/2023 10:19:01 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 |