Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1111088 | 43205 | 3/30/2023 12:16:52 PM | 3/30/2023 12:16:53 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | ||||||||||||||||||||||||||||||||
| 43204 | 3/30/2023 12:00:11 PM | 3/30/2023 12:00:14 PM | high water consumption | please see this as it is charged with high water consumption the current reading is 490 please assist | 6 | 3 | 32093 | 145 | 15 | 2 | 23 | 1 | 50 | 780 | |||||||||||||||||||||||||||
| 1111052 | 43203 | 3/30/2023 11:55:13 AM | 3/30/2023 11:55:14 AM | IVR call: balance | Received call for balance for account 10355873 undefined | 7 | 2 | 17566 | 78 | ||||||||||||||||||||||||||||||||
| 1111033 | 43202 | 3/30/2023 11:43:17 AM | 3/30/2023 11:43:18 AM | IVR call: balance | Received call for balance for account 10279227 undefined | 7 | 2 | 21982 | 78 | ||||||||||||||||||||||||||||||||
| 1111028 | 43201 | 3/30/2023 11:41:38 AM | 3/30/2023 11:41:39 AM | IVR call: balance | Received call for balance for account 10279227 undefined | 7 | 2 | 21982 | 78 | ||||||||||||||||||||||||||||||||
| 43200 | 3/30/2023 11:41:17 AM | 3/30/2023 11:41:21 AM | Transfer services to new owner | Transfer services to new owner | 22 | 3 | 32092 | 207 | 5 | 4 | 23 | 6 | 122 | 1208 | |||||||||||||||||||||||||||
| 1111018 | 43199 | 3/30/2023 11:34:04 AM | 3/30/2023 11:34:05 AM | IVR call: balance | Received call for balance for account 10364979 undefined | 7 | 2 | 5401 | 78 | ||||||||||||||||||||||||||||||||
| 1111006 | 43198 | 3/30/2023 11:25:41 AM | 3/30/2023 11:25:58 AM | IVR call: statement | Received call for statement for account 10436120 sent message: 39369 | 8 | 2 | 32091 | 79 | ||||||||||||||||||||||||||||||||
| 1111001 | 43197 | 3/30/2023 11:23:16 AM | 3/30/2023 11:23:30 AM | IVR call: statement | Received call for statement for account 10360925 sent message: 39368 | 8 | 2 | 32090 | 79 | ||||||||||||||||||||||||||||||||
| 1111002 | 43196 | 3/30/2023 11:22:51 AM | 3/30/2023 11:22:52 AM | IVR call: balance | Received call for balance for account 10237690 undefined | 7 | 2 | 27827 | 78 | ||||||||||||||||||||||||||||||||
| 1110997 | 43195 | 3/30/2023 11:22:03 AM | 3/30/2023 11:22:05 AM | IVR call: balance | Received call for balance for account 10237690 undefined | 7 | 2 | 27827 | 78 | ||||||||||||||||||||||||||||||||
| 43194 | 3/30/2023 11:19:13 AM | 3/30/2023 11:21:54 AM | WATER | SUBMITTED REPORT FROM W/W | 6 | 3 | 32089 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 201 | ||||||||||||||||||||||||||
| 1110958 | 43193 | 3/30/2023 11:11:01 AM | 3/30/2023 11:11:18 AM | IVR call: statement | Received call for statement for account 10170190 sent message: 39364 | 8 | 2 | 32088 | 79 | ||||||||||||||||||||||||||||||||
| 1110956 | 43192 | 3/30/2023 11:10:47 AM | 3/30/2023 11:10:48 AM | IVR call: balance | Received call for balance for account 10162636 undefined | 7 | 2 | 31405 | 78 | ||||||||||||||||||||||||||||||||
| 1110954 | 43191 | 3/30/2023 11:09:40 AM | 3/30/2023 11:09:59 AM | IVR call: statement | Received call for statement for account 10266080 sent message: 39363 | 8 | 2 | 32087 | 79 | ||||||||||||||||||||||||||||||||
| 1110951 | 43190 | 3/30/2023 11:09:18 AM | 3/30/2023 11:09:21 AM | IVR call: balance | Received call for balance for account 10162636 undefined | 7 | 2 | 31405 | 78 | ||||||||||||||||||||||||||||||||
| 1110938 | 43189 | 3/30/2023 11:06:16 AM | 3/30/2023 11:06:49 AM | IVR call: statement | Received call for statement for account 10162636 sent message: 39361 | 8 | 2 | 31405 | 79 | ||||||||||||||||||||||||||||||||
| 22603 | 3/30/2023 11:03:07 AM | 3/30/2023 11:03:35 AM | Water | Consumer has had a leak repaired<div><br></div><div>Plumbers report attached</div> | 6 | 3 | 22621 | 167 | 17 | 2 | 23 | 1 | 96 | 893 | 893 | ||||||||||||||||||||||||||
| 1110920 | 43188 | 3/30/2023 11:00:45 AM | 3/30/2023 11:00:46 AM | IVR call:? | Received call for ? for account 10440113 | 32086 | |||||||||||||||||||||||||||||||||||
| 1110917 | 43187 | 3/30/2023 10:59:45 AM | 3/30/2023 11:00:01 AM | IVR call: statement | Received call for statement for account 10364947 sent message: 39357 | 8 | 2 | 26121 | 79 |