Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1166055 48673 5/30/2023 9:08:15 AM 5/30/2023 9:08:16 AM IVR call: balance Received call for balance for account 10438810 undefined 7 2 23620 78
17514 5/30/2023 9:05:08 AM 5/30/2023 9:07:11 AM WATER QUERY 2020/02/12 3 9381.000 1.00000 5212.000 C 2020/03/27&nbsp;<div>2019/12/24 3 4169.000 1.00000 20.000 C 2020/01/25</div> 6 3 16954 89 17 4 23 1 112 187 187
1166046 48672 5/30/2023 9:02:18 AM 5/30/2023 9:02:19 AM IVR call: balance Received call for balance for account 10021984 undefined 7 2 3828 78
1166040 48671 5/30/2023 8:59:23 AM 5/30/2023 8:59:52 AM IVR call: statement Received call for statement for account 10376669 sent message: 43050 8 2 6267 79
1166012 48670 5/30/2023 8:49:45 AM 5/30/2023 8:49:47 AM IVR call: balance Received call for balance for account 10117978 undefined 7 2 33492 78
1166009 48669 5/30/2023 8:49:19 AM 5/30/2023 8:49:36 AM IVR call: statement Received call for statement for account 10443709 sent message: 43048 8 2 32669 79
1166006 48668 5/30/2023 8:48:21 AM 5/30/2023 8:48:22 AM IVR call: balance Received call for balance for account 10443709 undefined 7 2 32669 78
1166001 48667 5/30/2023 8:46:48 AM 5/30/2023 8:46:49 AM IVR call: balance Received call for balance for account 10006889 undefined 7 2 11072 78
1165998 48666 5/30/2023 8:45:40 AM 5/30/2023 8:45:41 AM IVR call: balance Received call for balance for account 10006889 undefined 7 2 11072 78
1165996 48665 5/30/2023 8:45:34 AM 5/30/2023 8:45:52 AM IVR call: statement Received call for statement for account 10424385 sent message: 43047 8 2 30891 79
1165993 48664 5/30/2023 8:44:37 AM 5/30/2023 8:44:54 AM IVR call: statement Received call for statement for account 10442221 sent message: 43046 8 2 31192 79
1165994 48663 5/30/2023 8:44:35 AM 5/30/2023 8:44:36 AM IVR call: balance Received call for balance for account 10430015 undefined 7 2 23216 78
1165984 48662 5/30/2023 8:43:49 AM 5/30/2023 8:44:07 AM IVR call: statement Received call for statement for account 10291668 sent message: 43045 8 2 21469 79
1165988 48661 5/30/2023 8:43:41 AM 5/30/2023 8:43:43 AM IVR call: balance Received call for balance for account 10442221 undefined 7 2 31192 78
1165977 48660 5/30/2023 8:41:26 AM 5/30/2023 8:41:46 AM IVR call: statement Received call for statement for account 20030686 sent message: 43044 8 2 23997 79
1165951 48658 5/30/2023 8:30:38 AM 5/30/2023 8:30:52 AM IVR call: statement Received call for statement for account 10288304 sent message: 43043 8 2 15981 79
1165948 48657 5/30/2023 8:27:52 AM 5/30/2023 8:27:53 AM IVR call: balance Received call for balance for account 10346335 undefined 7 2 27847 78
1165946 48656 5/30/2023 8:23:48 AM 5/30/2023 8:23:49 AM IVR call: balance Received call for balance for account 10006459 undefined 7 2 6609 78
1165945 48655 5/30/2023 8:22:36 AM 5/30/2023 8:22:37 AM IVR call: balance Received call for balance for account 10263063 undefined 7 2 6587 78
1165934 48654 5/30/2023 8:20:34 AM 5/30/2023 8:20:35 AM IVR call: balance Received call for balance for account 20076458 undefined 7 2 32138 78