Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1111688 | 43257 | 3/31/2023 7:17:36 AM | 3/31/2023 7:17:58 AM | IVR call: statement | Received call for statement for account 70076952 sent message: 39418 | 8 | 2 | 32109 | 79 | ||||||||||||||||||||||||||||||||
| 43256 | 3/31/2023 7:14:36 AM | 3/31/2023 7:14:39 AM | water query | consumer fixed leaking pipe affidavit submitted 31/03/2023 | 30 | 3 | 32108 | 141 | 3 | 1 | 96 | 239 | |||||||||||||||||||||||||||||
| 43255 | 3/31/2023 6:55:17 AM | 3/31/2023 6:55:20 AM | high consumption | consumer has high consumption she is stating that there are only 2 people residing in the house please assist | 23 | 3 | 32106 | 22 | 17 | 4 | 23 | 1 | 111 | 22 | |||||||||||||||||||||||||||
| 1111602 | 43254 | 3/31/2023 6:34:30 AM | 3/31/2023 6:34:31 AM | IVR call: balance | Received call for balance for account 10025725 undefined | 7 | 2 | 9701 | 78 | ||||||||||||||||||||||||||||||||
| 1111601 | 43253 | 3/31/2023 6:33:46 AM | 3/31/2023 6:33:47 AM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | ||||||||||||||||||||||||||||||||
| 1111599 | 43252 | 3/31/2023 6:33:02 AM | 3/31/2023 6:33:03 AM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | ||||||||||||||||||||||||||||||||
| 1111593 | 43251 | 3/31/2023 6:31:46 AM | 3/31/2023 6:31:47 AM | IVR call: balance | Received call for balance for account 10387146 undefined | 7 | 2 | 13832 | 78 | ||||||||||||||||||||||||||||||||
| 1111581 | 43250 | 3/31/2023 6:24:30 AM | 3/31/2023 6:24:31 AM | IVR call: balance | Received call for balance for account 10240834 undefined | 7 | 2 | 51 | 78 | ||||||||||||||||||||||||||||||||
| 1111576 | 43249 | 3/31/2023 6:22:17 AM | 3/31/2023 6:22:18 AM | IVR call: balance | Received call for balance for account 10426638 undefined | 7 | 2 | 26035 | 78 | ||||||||||||||||||||||||||||||||
| 40820 | 3/31/2023 6:17:43 AM | 3/31/2023 6:17:46 AM | Incorrect Billing on Water Consumption | The incorrect billing on water begun a few years ago and enquiries were registered with the Metro. Please kindly note that all relevant documents will be uploaded once ready. | 23 | 3 | 31338 | 17 | 3 | 23 | 1 | 111 | 3149 | ||||||||||||||||||||||||||||
| 1111569 | 43248 | 3/31/2023 6:13:49 AM | 3/31/2023 6:13:51 AM | IVR call: balance | Received call for balance for account 10391928 undefined | 7 | 2 | 7020 | 78 | ||||||||||||||||||||||||||||||||
| 1111566 | 43247 | 3/31/2023 6:12:22 AM | 3/31/2023 6:12:23 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | ||||||||||||||||||||||||||||||||
| 1111564 | 43246 | 3/31/2023 6:11:12 AM | 3/31/2023 6:11:13 AM | IVR call: balance | Received call for balance for account 10440645 undefined | 7 | 2 | 29848 | 78 | ||||||||||||||||||||||||||||||||
| 1111460 | 43244 | 3/30/2023 5:10:52 PM | 3/30/2023 5:11:16 PM | IVR call: statement | Received call for statement for account 10428131 sent message: 39412 | 8 | 2 | 13210 | 79 | ||||||||||||||||||||||||||||||||
| 1111459 | 43243 | 3/30/2023 5:03:22 PM | 3/30/2023 5:03:23 PM | IVR call: balance | Received call for balance for account 10377682 undefined | 7 | 2 | 3844 | 78 | ||||||||||||||||||||||||||||||||
| 1111458 | 43242 | 3/30/2023 4:54:28 PM | 3/30/2023 4:54:29 PM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | ||||||||||||||||||||||||||||||||
| 1111456 | 43241 | 3/30/2023 4:50:51 PM | 3/30/2023 4:50:52 PM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1111454 | 43240 | 3/30/2023 4:48:34 PM | 3/30/2023 4:48:35 PM | IVR call: balance | Received call for balance for account 10441811 undefined | 7 | 2 | 32104 | 78 | ||||||||||||||||||||||||||||||||
| 1111453 | 43239 | 3/30/2023 4:47:40 PM | 3/30/2023 4:47:40 PM | IVR call: balance | Received call for balance for account 10441811 undefined | 7 | 2 | 32104 | 78 | ||||||||||||||||||||||||||||||||
| 1111451 | 43238 | 3/30/2023 4:42:38 PM | 3/30/2023 4:42:39 PM | IVR call: balance | Received call for balance for account 10428858 undefined | 7 | 2 | 5408 | 78 |