Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1112453 | 43331 | 3/31/2023 8:25:30 PM | 3/31/2023 8:25:50 PM | IVR call: statement | Received call for statement for account 20048186 sent message: 39509 | 8 | 2 | 11335 | 79 | ||||||||||||||||||||||||||||||||
| 1112452 | 43330 | 3/31/2023 8:24:34 PM | 3/31/2023 8:24:35 PM | IVR call: balance | Received call for balance for account 20048186 undefined | 7 | 2 | 11335 | 78 | ||||||||||||||||||||||||||||||||
| 1112451 | 43329 | 3/31/2023 8:23:38 PM | 3/31/2023 8:23:40 PM | IVR call: balance | Received call for balance for account 20048186 undefined | 7 | 2 | 11335 | 78 | ||||||||||||||||||||||||||||||||
| 1112449 | 43328 | 3/31/2023 8:12:05 PM | 3/31/2023 8:12:06 PM | IVR call: balance | Received call for balance for account 10377428 undefined | 7 | 2 | 27595 | 78 | ||||||||||||||||||||||||||||||||
| 1112448 | 43327 | 3/31/2023 8:08:05 PM | 3/31/2023 8:08:25 PM | IVR call: statement | Received call for statement for account 10377428 sent message: 39508 | 8 | 2 | 27595 | 79 | ||||||||||||||||||||||||||||||||
| 1112447 | 43326 | 3/31/2023 8:06:58 PM | 3/31/2023 8:06:58 PM | IVR call:? | Received call for ? for account 10377428 | 27595 | |||||||||||||||||||||||||||||||||||
| 1112446 | 43325 | 3/31/2023 7:59:13 PM | 3/31/2023 7:59:14 PM | IVR call: balance | Received call for balance for account 10267986 undefined | 7 | 2 | 13206 | 78 | ||||||||||||||||||||||||||||||||
| 15992 | 3/31/2023 2:49:19 PM | 3/31/2023 2:49:23 PM | Remove Dog Tax | I do not have any dogs so I will not be paying any dog tax Please remove the dog tax from my municipal account. | 23 | 3 | 15287 | 5 | 2 | 23 | 11 | 72 | 575 | ||||||||||||||||||||||||||||
| 1112365 | 43324 | 3/31/2023 1:46:51 PM | 3/31/2023 1:46:52 PM | IVR call: balance | Received call for balance for account 10361203 undefined | 7 | 2 | 26916 | 78 | ||||||||||||||||||||||||||||||||
| 1112357 | 43323 | 3/31/2023 1:45:03 PM | 3/31/2023 1:45:04 PM | IVR call: balance | Received call for balance for account 10284822 undefined | 7 | 2 | 7307 | 78 | ||||||||||||||||||||||||||||||||
| 1112355 | 43322 | 3/31/2023 1:43:57 PM | 3/31/2023 1:43:58 PM | IVR call: balance | Received call for balance for account 10024471 undefined | 7 | 2 | 32135 | 78 | ||||||||||||||||||||||||||||||||
| 1112344 | 43321 | 3/31/2023 1:36:24 PM | 3/31/2023 1:36:41 PM | IVR call: statement | Received call for statement for account 10436822 sent message: 39504 | 8 | 2 | 23909 | 79 | ||||||||||||||||||||||||||||||||
| 1112329 | 43320 | 3/31/2023 1:31:22 PM | 3/31/2023 1:31:23 PM | IVR call: balance | Received call for balance for account 10441374 undefined | 7 | 2 | 32134 | 78 | ||||||||||||||||||||||||||||||||
| 1112327 | 43319 | 3/31/2023 1:27:11 PM | 3/31/2023 1:27:12 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 43318 | 3/31/2023 12:56:26 PM | 3/31/2023 12:56:29 PM | sewerage | sewerage duplication in June 2022 | 6 | 3 | 32133 | 110 | 5 | 2 | 23 | 93 | 119 | 205 | |||||||||||||||||||||||||||
| 1112271 | 3/31/2023 12:39:30 PM | 3/31/2023 12:39:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1112264 | 43317 | 3/31/2023 12:22:55 PM | 3/31/2023 12:23:06 PM | IVR call: statement | Received call for statement for account 20422274 sent message: 39501 | 8 | 2 | 18716 | 79 | ||||||||||||||||||||||||||||||||
| 1112262 | 43316 | 3/31/2023 12:21:53 PM | 3/31/2023 12:21:54 PM | IVR call: balance | Received call for balance for account 20422274 undefined | 7 | 2 | 18716 | 78 | ||||||||||||||||||||||||||||||||
| 1112258 | 43315 | 3/31/2023 12:18:06 PM | 3/31/2023 12:18:07 PM | IVR call: balance | Received call for balance for account 10278670 undefined | 7 | 2 | 20673 | 78 | ||||||||||||||||||||||||||||||||
| 1112257 | 43314 | 3/31/2023 12:17:18 PM | 3/31/2023 12:17:19 PM | IVR call: balance | Received call for balance for account 10278670 undefined | 7 | 2 | 20673 | 78 |