Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1112547 43350 4/1/2023 8:19:49 AM 4/1/2023 8:19:50 AM IVR call: balance Received call for balance for account 10281650 undefined 7 2 17657 78
1112545 43349 4/1/2023 8:18:47 AM 4/1/2023 8:18:48 AM IVR call: balance Received call for balance for account 10361278 undefined 7 2 12749 78
1112544 43348 4/1/2023 8:17:21 AM 4/1/2023 8:17:22 AM IVR call: balance Received call for balance for account 10292555 undefined 7 2 666 78
1112543 43347 4/1/2023 8:16:23 AM 4/1/2023 8:16:24 AM IVR call: balance Received call for balance for account 10292555 undefined 7 2 666 78
1112539 43346 4/1/2023 8:07:34 AM 4/1/2023 8:07:35 AM IVR call: balance Received call for balance for account 20076458 undefined 7 2 32138 78
1112538 43345 4/1/2023 8:04:47 AM 4/1/2023 8:04:48 AM IVR call: balance Received call for balance for account 10020591 undefined 7 2 4159 78
1112537 43344 4/1/2023 8:03:19 AM 4/1/2023 8:03:20 AM IVR call: balance Received call for balance for account 10020591 undefined 7 2 4159 78
1112527 43343 4/1/2023 7:46:01 AM 4/1/2023 7:46:02 AM IVR call: balance Received call for balance for account 10244473 undefined 7 2 4009 78
1112521 43342 4/1/2023 7:31:47 AM 4/1/2023 7:31:48 AM IVR call: balance Received call for balance for account 10361571 undefined 7 2 10107 78
1112518 43341 4/1/2023 7:20:26 AM 4/1/2023 7:20:27 AM IVR call: balance Received call for balance for account 10198545 undefined 7 2 4193 78
1112504 43340 4/1/2023 6:04:58 AM 4/1/2023 6:05:00 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
1112489 43339 4/1/2023 5:51:39 AM 4/1/2023 5:51:40 AM IVR call: balance Received call for balance for account 10411425 undefined 7 2 32137 78
1112482 43338 4/1/2023 5:21:37 AM 4/1/2023 5:21:57 AM IVR call: statement Received call for statement for account 10273094 sent message: 39512 8 2 10297 79
1112481 43337 4/1/2023 5:21:04 AM 4/1/2023 5:21:05 AM IVR call: balance Received call for balance for account 10411425 undefined 7 2 32137 78
1112480 43336 4/1/2023 5:20:13 AM 4/1/2023 5:20:14 AM IVR call: balance Received call for balance for account 10422425 undefined 7 2 32136 78
1112466 43335 4/1/2023 4:39:10 AM 4/1/2023 4:39:11 AM IVR call: balance Received call for balance for account 10005453 undefined 7 2 4101 78
1112460 43334 4/1/2023 4:12:05 AM 4/1/2023 4:12:36 AM IVR call: statement Received call for statement for account 20378459 sent message: 39511 8 2 10081 79
1112459 4/1/2023 4:11:04 AM 4/1/2023 4:11:05 AM IVR call:? Received call for ? for account undefined
1112458 43333 4/1/2023 3:06:56 AM 4/1/2023 3:06:57 AM IVR call: balance Received call for balance for account 10024802 undefined 7 2 4369 78
1112454 43332 3/31/2023 8:33:55 PM 3/31/2023 8:34:09 PM IVR call: statement Received call for statement for account 10380098 sent message: 39510 8 2 14280 79