Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43418 | 4/3/2023 6:22:45 AM | 4/3/2023 6:22:48 AM | water query | please see this acc as it was charging with wrong reading from the previous owners acc no-10065917 the kilo liters charge are not correct and the current reading now is 3168 please check the acc | 6 | 3 | 32154 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 1113242 | 43420 | 4/3/2023 6:20:48 AM | 4/3/2023 6:20:49 AM | IVR call: balance | Received call for balance for account 10387469 undefined | 7 | 2 | 15106 | 78 | ||||||||||||||||||||||||||||||||
| 1113239 | 43419 | 4/3/2023 6:19:43 AM | 4/3/2023 6:19:44 AM | IVR call: balance | Received call for balance for account 10177499 undefined | 7 | 2 | 15110 | 78 | ||||||||||||||||||||||||||||||||
| 1113235 | 43417 | 4/3/2023 6:14:49 AM | 4/3/2023 6:14:50 AM | IVR call: balance | Received call for balance for account 10290902 undefined | 7 | 2 | 24779 | 78 | ||||||||||||||||||||||||||||||||
| 1113224 | 43416 | 4/3/2023 6:13:13 AM | 4/3/2023 6:13:29 AM | IVR call: meter-reading | Received call for meter-reading for account 10073315 Meter reading: [667] Meter type: [water] | 10 | 2 | 31257 | 81 | ||||||||||||||||||||||||||||||||
| 1113225 | 43415 | 4/3/2023 6:13:09 AM | 4/3/2023 6:13:11 AM | IVR call: balance | Received call for balance for account 10290902 undefined | 7 | 2 | 24779 | 78 | ||||||||||||||||||||||||||||||||
| 43413 | 4/3/2023 6:09:10 AM | 4/3/2023 6:09:12 AM | Water query | High water bill in March 2023. | 5 | 2 | 4478 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1113206 | 43414 | 4/3/2023 6:06:47 AM | 4/3/2023 6:06:48 AM | IVR call: balance | Received call for balance for account 10395251 undefined | 7 | 2 | 12049 | 78 | ||||||||||||||||||||||||||||||||
| 1113198 | 43413 | 4/3/2023 6:04:18 AM | 4/3/2023 6:04:19 AM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | ||||||||||||||||||||||||||||||||
| 1113193 | 43412 | 4/3/2023 5:54:44 AM | 4/3/2023 5:54:45 AM | IVR call: balance | Received call for balance for account 10443105 undefined | 7 | 2 | 31888 | 78 | ||||||||||||||||||||||||||||||||
| 1113190 | 4/3/2023 5:52:50 AM | 4/3/2023 5:52:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1113182 | 4/3/2023 5:38:52 AM | 4/3/2023 5:38:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1113181 | 43411 | 4/3/2023 5:38:09 AM | 4/3/2023 5:38:10 AM | IVR call: balance | Received call for balance for account 20147028 undefined | 7 | 2 | 28743 | 78 | ||||||||||||||||||||||||||||||||
| 1113168 | 43410 | 4/3/2023 4:18:12 AM | 4/3/2023 4:18:13 AM | IVR call: balance | Received call for balance for account 10036441 undefined | 7 | 2 | 13051 | 78 | ||||||||||||||||||||||||||||||||
| 1113167 | 43409 | 4/3/2023 1:15:11 AM | 4/3/2023 1:15:12 AM | IVR call: balance | Received call for balance for account 10429434 undefined | 7 | 2 | 11810 | 78 | ||||||||||||||||||||||||||||||||
| 1113166 | 43408 | 4/3/2023 1:12:39 AM | 4/3/2023 1:12:40 AM | IVR call: balance | Received call for balance for account 10429434 undefined | 7 | 2 | 11810 | 78 | ||||||||||||||||||||||||||||||||
| 1113165 | 43407 | 4/2/2023 7:21:26 PM | 4/2/2023 7:21:42 PM | IVR call: statement | Received call for statement for account 20454893 sent message: 39576 | 8 | 2 | 3940 | 79 | ||||||||||||||||||||||||||||||||
| 1113164 | 43406 | 4/2/2023 7:20:42 PM | 4/2/2023 7:20:44 PM | IVR call: balance | Received call for balance for account 20454893 undefined | 7 | 2 | 3940 | 78 | ||||||||||||||||||||||||||||||||
| 1113163 | 43405 | 4/2/2023 7:18:23 PM | 4/2/2023 7:18:24 PM | IVR call: balance | Received call for balance for account 20141883 undefined | 7 | 2 | 32148 | 78 | ||||||||||||||||||||||||||||||||
| 1113162 | 43404 | 4/2/2023 7:04:03 PM | 4/2/2023 7:04:04 PM | IVR call: balance | Received call for balance for account 20075302 undefined | 7 | 2 | 32152 | 78 |