Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1114380 | 43512 | 4/3/2023 2:17:06 PM | 4/3/2023 2:17:07 PM | IVR call: balance | Received call for balance for account 10398964 undefined | 7 | 2 | 4832 | 78 | ||||||||||||||||||||||||||||||||
| 1114377 | 43511 | 4/3/2023 2:13:47 PM | 4/3/2023 2:14:15 PM | IVR call: statement | Received call for statement for account 10011257 sent message: 39648 | 8 | 2 | 17970 | 79 | ||||||||||||||||||||||||||||||||
| 1114374 | 43510 | 4/3/2023 2:12:09 PM | 4/3/2023 2:12:10 PM | IVR call: balance | Received call for balance for account 10294863 undefined | 7 | 2 | 14023 | 78 | ||||||||||||||||||||||||||||||||
| 43509 | 4/3/2023 2:10:14 PM | 4/3/2023 2:10:17 PM | incorrect billing on water for March 2023 | Incorrect billing for water March 2023 | 6 | 3 | 32182 | 21 | 17 | 4 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1114363 | 43508 | 4/3/2023 2:06:36 PM | 4/3/2023 2:06:37 PM | IVR call: balance | Received call for balance for account 10412412 undefined | 7 | 2 | 2815 | 78 | ||||||||||||||||||||||||||||||||
| 1114358 | 43507 | 4/3/2023 1:59:34 PM | 4/3/2023 1:59:35 PM | IVR call: balance | Received call for balance for account 10210922 undefined | 7 | 2 | 27164 | 78 | ||||||||||||||||||||||||||||||||
| 1114345 | 43506 | 4/3/2023 1:52:45 PM | 4/3/2023 1:52:46 PM | IVR call: balance | Received call for balance for account 10210922 undefined | 7 | 2 | 27164 | 78 | ||||||||||||||||||||||||||||||||
| 1114340 | 43505 | 4/3/2023 1:51:52 PM | 4/3/2023 1:51:53 PM | IVR call: balance | Received call for balance for account 10210922 undefined | 7 | 2 | 27164 | 78 | ||||||||||||||||||||||||||||||||
| 1114314 | 43504 | 4/3/2023 1:42:18 PM | 4/3/2023 1:42:32 PM | IVR call: statement | Received call for statement for account 10374305 sent message: 39645 | 8 | 2 | 15004 | 79 | ||||||||||||||||||||||||||||||||
| 1114268 | 43503 | 4/3/2023 1:22:51 PM | 4/3/2023 1:23:44 PM | IVR call: statement | Received call for statement for account 10264405 sent message: 39643 | 8 | 2 | 32181 | 79 | ||||||||||||||||||||||||||||||||
| 1114261 | 43502 | 4/3/2023 1:20:03 PM | 4/3/2023 1:20:04 PM | IVR call: balance | Received call for balance for account 10264405 undefined | 7 | 2 | 32181 | 78 | ||||||||||||||||||||||||||||||||
| 43501 | 4/3/2023 1:12:59 PM | 4/3/2023 1:13:01 PM | high water consumption queried can you please split the consumption | high water consumption queried | 6 | 3 | 32180 | 150 | 15 | 2 | 23 | 1 | 101 | 903 | |||||||||||||||||||||||||||
| 1114216 | 43500 | 4/3/2023 12:54:50 PM | 4/3/2023 12:55:32 PM | IVR call: statement | Received call for statement for account 20551505 sent message: 39637 | 8 | 2 | 32179 | 79 | ||||||||||||||||||||||||||||||||
| 1114203 | 43499 | 4/3/2023 12:50:56 PM | 4/3/2023 12:50:57 PM | IVR call: balance | Received call for balance for account 10342525 undefined | 7 | 2 | 10591 | 78 | ||||||||||||||||||||||||||||||||
| 1114165 | 43498 | 4/3/2023 12:35:06 PM | 4/3/2023 12:35:07 PM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1114141 | 43497 | 4/3/2023 12:25:07 PM | 4/3/2023 12:25:08 PM | IVR call: balance | Received call for balance for account 10073236 undefined | 7 | 2 | 5865 | 78 | ||||||||||||||||||||||||||||||||
| 11948 | 4/3/2023 12:21:11 PM | 4/3/2023 12:21:14 PM | 10371612 | Leak at property. Plumbers report attached. | 23 | 3 | 19683 | 17 | 2 | 23 | 1 | 96 | 305 | ||||||||||||||||||||||||||||
| 1114135 | 43496 | 4/3/2023 12:21:03 PM | 4/3/2023 12:21:27 PM | IVR call: statement | Received call for statement for account 10397045 sent message: 39631 | 8 | 2 | 4929 | 79 | ||||||||||||||||||||||||||||||||
| 1114123 | 43495 | 4/3/2023 12:10:30 PM | 4/3/2023 12:10:30 PM | IVR call: balance | Received call for balance for account 10021852 undefined | 7 | 2 | 32178 | 78 | ||||||||||||||||||||||||||||||||
| 1114119 | 43494 | 4/3/2023 12:09:38 PM | 4/3/2023 12:09:39 PM | IVR call: balance | Received call for balance for account 10021852 undefined | 7 | 2 | 32178 | 78 |