Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1114532 43532 4/4/2023 4:48:41 AM 4/4/2023 4:48:59 AM IVR call: statement Received call for statement for account 20016378 sent message: 39655 8 2 30881 79
1114530 43531 4/4/2023 4:47:05 AM 4/4/2023 4:47:08 AM IVR call: balance Received call for balance for account 20016378 undefined 7 2 30881 78
1114527 43530 4/4/2023 4:37:50 AM 4/4/2023 4:38:03 AM IVR call: statement Received call for statement for account 10014087 sent message: 39654 8 2 81 79
1114526 43529 4/4/2023 4:37:07 AM 4/4/2023 4:37:08 AM IVR call: balance Received call for balance for account 10014087 undefined 7 2 81 78
1114521 43528 4/4/2023 4:16:00 AM 4/4/2023 4:16:01 AM IVR call: balance Received call for balance for account 10289209 undefined 7 2 14324 78
1114520 43527 4/4/2023 4:15:15 AM 4/4/2023 4:15:17 AM IVR call: balance Received call for balance for account 10289209 undefined 7 2 14324 78
1114514 43526 4/3/2023 7:20:03 PM 4/3/2023 7:20:04 PM IVR call: balance Received call for balance for account 10162624 undefined 7 2 11065 78
1114502 43525 4/3/2023 6:16:15 PM 4/3/2023 6:16:16 PM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1114498 43524 4/3/2023 6:10:28 PM 4/3/2023 6:10:29 PM IVR call: balance Received call for balance for account 10021085 undefined 7 2 6436 78
1114493 43523 4/3/2023 5:53:15 PM 4/3/2023 5:53:16 PM IVR call: balance Received call for balance for account 10351116 undefined 7 2 6554 78
1114447 43522 4/3/2023 4:12:54 PM 4/3/2023 4:13:07 PM IVR call: statement Received call for statement for account 10109440 sent message: 39652 8 2 32183 79
1114446 43521 4/3/2023 4:09:35 PM 4/3/2023 4:09:36 PM IVR call: balance Received call for balance for account 10005801 undefined 7 2 4587 78
1114424 43520 4/3/2023 3:29:20 PM 4/3/2023 3:29:21 PM IVR call: balance Received call for balance for account 10281512 undefined 7 2 1171 78
43519 4/3/2023 3:29:18 PM 4/3/2023 3:29:21 PM water reading incorrect previous month 3234 to 3749. no leaks 23 3 11921 17 2 23 1 111 3281
1114421 43518 4/3/2023 3:20:35 PM 4/3/2023 3:21:01 PM IVR call: statement Received call for statement for account 10044599 sent message: 39649 8 2 28385 79
1114420 43517 4/3/2023 3:19:49 PM 4/3/2023 3:19:50 PM IVR call: balance Received call for balance for account 10044599 undefined 7 2 28385 78
1114409 43516 4/3/2023 3:00:22 PM 4/3/2023 3:00:23 PM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78
1114408 43515 4/3/2023 2:59:03 PM 4/3/2023 2:59:04 PM IVR call: balance Received call for balance for account 10283560 undefined 7 2 13435 78
1114400 43514 4/3/2023 2:34:12 PM 4/3/2023 2:34:13 PM IVR call: balance Received call for balance for account 10262943 undefined 7 2 17935 78
1114385 43513 4/3/2023 2:19:16 PM 4/3/2023 2:19:17 PM IVR call: balance Received call for balance for account 10394297 undefined 7 2 27074 78