Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
43575 4/4/2023 9:50:53 AM 4/4/2023 9:50:55 AM TRANSFER RATES CHARGE FROM ACC - 10375879 please transfer the Rates charge from the previous account to the new owners account - 10441600 6 3 32199 146 5 2 23 6 122 887
43573 4/4/2023 9:37:57 AM 4/4/2023 9:38:08 AM meter leak find meter leaking change meter and install new meter 30 3 32197 134 3 1 96 232 232
1115104 43572 4/4/2023 9:32:42 AM 4/4/2023 9:32:44 AM IVR call: balance Received call for balance for account 10386349 undefined 7 2 12410 78
1115101 43571 4/4/2023 9:31:17 AM 4/4/2023 9:31:18 AM IVR call: balance Received call for balance for account 10017803 undefined 7 2 14796 78
1115079 43570 4/4/2023 9:21:27 AM 4/4/2023 9:21:28 AM IVR call: balance Received call for balance for account 10241474 undefined 7 2 14929 78
1115075 43569 4/4/2023 9:20:11 AM 4/4/2023 9:20:12 AM IVR call: balance Received call for balance for account 10241474 undefined 7 2 14929 78
1115074 43568 4/4/2023 9:17:55 AM 4/4/2023 9:18:16 AM IVR call: statement Received call for statement for account 10241474 sent message: 39671 8 2 14929 79
1115063 43567 4/4/2023 9:08:13 AM 4/4/2023 9:08:33 AM IVR call: statement Received call for statement for account 10300472 sent message: 39670 8 2 32195 79
1115053 43566 4/4/2023 9:02:24 AM 4/4/2023 9:02:25 AM IVR call: balance Received call for balance for account 10343335 undefined 7 2 4569 78
1115052 43565 4/4/2023 9:01:16 AM 4/4/2023 9:01:18 AM IVR call: balance Received call for balance for account 10343335 undefined 7 2 4569 78
1115051 43564 4/4/2023 8:59:49 AM 4/4/2023 9:00:08 AM IVR call: statement Received call for statement for account 10390189 sent message: 39668 8 2 25458 79
1115049 43563 4/4/2023 8:58:28 AM 4/4/2023 8:58:29 AM IVR call:? Received call for ? for account 10390109 30654
1115040 43562 4/4/2023 8:54:46 AM 4/4/2023 8:54:47 AM IVR call: balance Received call for balance for account 10428785 undefined 7 2 29330 78
1115000 43560 4/4/2023 8:45:11 AM 4/4/2023 8:45:12 AM IVR call:? Received call for ? for account 10266637 32188
1114999 43559 4/4/2023 8:42:11 AM 4/4/2023 8:42:12 AM IVR call: balance Received call for balance for account 10390189 undefined 7 2 25458 78
1114998 43558 4/4/2023 8:41:46 AM 4/4/2023 8:41:47 AM IVR call: balance Received call for balance for account 10422609 undefined 7 2 20954 78
1114997 43557 4/4/2023 8:40:39 AM 4/4/2023 8:40:40 AM IVR call: balance Received call for balance for account 10422606 undefined 7 2 12204 78
1114996 43556 4/4/2023 8:39:41 AM 4/4/2023 8:39:42 AM IVR call: balance Received call for balance for account 10422647 undefined 7 2 31753 78
1114995 43555 4/4/2023 8:38:31 AM 4/4/2023 8:38:33 AM IVR call: balance Received call for balance for account 10422614 undefined 7 2 31741 78
1114991 43554 4/4/2023 8:37:28 AM 4/4/2023 8:37:29 AM IVR call: balance Received call for balance for account 10280645 undefined 7 2 10398 78