Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1166311 | 48705 | 5/30/2023 11:23:45 AM | 5/30/2023 11:23:46 AM | IVR call: balance | Received call for balance for account 10160416 undefined | 7 | 2 | 3933 | 78 | ||||||||||||||||||||||||||||||||
| 1166292 | 48704 | 5/30/2023 11:18:08 AM | 5/30/2023 11:18:10 AM | IVR call: balance | Received call for balance for account 10056430 undefined | 7 | 2 | 33500 | 78 | ||||||||||||||||||||||||||||||||
| 1166289 | 48703 | 5/30/2023 11:17:03 AM | 5/30/2023 11:17:04 AM | IVR call: balance | Received call for balance for account 10056540 undefined | 7 | 2 | 33499 | 78 | ||||||||||||||||||||||||||||||||
| 1166286 | 48702 | 5/30/2023 11:15:55 AM | 5/30/2023 11:16:09 AM | IVR call: statement | Received call for statement for account 10385492 sent message: 43085 | 8 | 2 | 33498 | 79 | ||||||||||||||||||||||||||||||||
| 1166265 | 48701 | 5/30/2023 11:04:23 AM | 5/30/2023 11:04:24 AM | IVR call: balance | Received call for balance for account 10360752 undefined | 7 | 2 | 33444 | 78 | ||||||||||||||||||||||||||||||||
| 1166264 | 48700 | 5/30/2023 11:03:19 AM | 5/30/2023 11:03:20 AM | IVR call: balance | Received call for balance for account 10395290 undefined | 7 | 2 | 33497 | 78 | ||||||||||||||||||||||||||||||||
| 1166263 | 48699 | 5/30/2023 11:02:51 AM | 5/30/2023 11:02:52 AM | IVR call: balance | Received call for balance for account 10262106 undefined | 7 | 2 | 27266 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 5/30/2023 10:36:29 AM | 5/30/2023 10:38:50 AM | 59 OEW | Incorrect reading. The correct reading is as follows: Current (06.03.2023) 648, Previous (06.02.2023). Meter Number: CERA3524. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 111 | 146755 | 273 | |||||||||||||||||||||||||||
| 1166212 | 48698 | 5/30/2023 10:28:42 AM | 5/30/2023 10:28:43 AM | IVR call: balance | Received call for balance for account 10144434 undefined | 7 | 2 | 16147 | 78 | ||||||||||||||||||||||||||||||||
| 1166208 | 48697 | 5/30/2023 10:23:49 AM | 5/30/2023 10:23:51 AM | IVR call: balance | Received call for balance for account 10268404 undefined | 7 | 2 | 3876 | 78 | ||||||||||||||||||||||||||||||||
| 1166199 | 48696 | 5/30/2023 10:20:03 AM | 5/30/2023 10:20:04 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 | ||||||||||||||||||||||||||||||||
| 11894 | 5/30/2023 10:18:44 AM | 5/30/2023 10:18:46 AM | 71 SVW | Incorrect reading, a photo of the correct reading is attached. Meter Number: BTRA6104 | 23 | 3 | 15557 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 1166198 | 48695 | 5/30/2023 10:18:35 AM | 5/30/2023 10:18:36 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 | ||||||||||||||||||||||||||||||||
| 1166193 | 48694 | 5/30/2023 10:16:31 AM | 5/30/2023 10:16:46 AM | IVR call: statement | Received call for statement for account 10382063 sent message: 43078 | 8 | 2 | 33496 | 79 | ||||||||||||||||||||||||||||||||
| 1166192 | 48693 | 5/30/2023 10:15:36 AM | 5/30/2023 10:15:37 AM | IVR call: balance | Received call for balance for account 10382063 undefined | 7 | 2 | 33496 | 78 | ||||||||||||||||||||||||||||||||
| 1166191 | 48692 | 5/30/2023 10:15:23 AM | 5/30/2023 10:15:24 AM | IVR call: balance | Received call for balance for account 10057320 undefined | 7 | 2 | 6281 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 5/30/2023 10:12:13 AM | 5/30/2023 10:12:16 AM | 103 OEW | Incorrect meter number, a photo of the correct meter number is attached. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/30/2023 10:05:49 AM | 5/30/2023 10:05:52 AM | 34 OEW | Incorrect reading, a photo of the correct reading is attached. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/30/2023 10:03:48 AM | 5/30/2023 10:03:50 AM | 33 OEW | Incorrect reading, a photo of the correct reading is attached. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 1166155 | 48691 | 5/30/2023 10:02:56 AM | 5/30/2023 10:03:14 AM | IVR call: statement | Received call for statement for account 10424626 sent message: 43068 | 8 | 2 | 10093 | 79 |