Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1116102 | 43633 | 4/5/2023 6:47:02 AM | 4/5/2023 6:47:04 AM | IVR call: balance | Received call for balance for account 10394996 undefined | 7 | 2 | 6951 | 78 | ||||||||||||||||||||||||||||||||
| 1116093 | 43632 | 4/5/2023 6:45:18 AM | 4/5/2023 6:45:19 AM | IVR call: balance | Received call for balance for account 10394996 undefined | 7 | 2 | 6951 | 78 | ||||||||||||||||||||||||||||||||
| 1116087 | 43631 | 4/5/2023 6:44:53 AM | 4/5/2023 6:45:11 AM | IVR call: statement | Received call for statement for account 10411178 sent message: 39704 | 8 | 2 | 16813 | 79 | ||||||||||||||||||||||||||||||||
| 1116085 | 43630 | 4/5/2023 6:44:30 AM | 4/5/2023 6:44:45 AM | IVR call: statement | Received call for statement for account 10293984 sent message: 39703 | 8 | 2 | 15196 | 79 | ||||||||||||||||||||||||||||||||
| 1116079 | 43629 | 4/5/2023 6:43:47 AM | 4/5/2023 6:43:48 AM | IVR call:? | Received call for ? for account 10411178 | 16813 | |||||||||||||||||||||||||||||||||||
| 1116056 | 43628 | 4/5/2023 6:37:32 AM | 4/5/2023 6:37:45 AM | IVR call: meter-reading | Received call for meter-reading for account 10269049 Meter reading: [122] Meter type: [water] | 10 | 2 | 23070 | 81 | ||||||||||||||||||||||||||||||||
| 1115981 | 43627 | 4/5/2023 5:53:20 AM | 4/5/2023 5:53:21 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 1115980 | 43626 | 4/5/2023 5:52:12 AM | 4/5/2023 5:52:31 AM | IVR call: statement | Received call for statement for account 10169561 sent message: 39702 | 8 | 2 | 6220 | 79 | ||||||||||||||||||||||||||||||||
| 1115973 | 43625 | 4/5/2023 5:27:55 AM | 4/5/2023 5:27:56 AM | IVR call: balance | Received call for balance for account 10400287 undefined | 7 | 2 | 4786 | 78 | ||||||||||||||||||||||||||||||||
| 1115959 | 43624 | 4/5/2023 5:19:49 AM | 4/5/2023 5:19:50 AM | IVR call: balance | Received call for balance for account 10028645 undefined | 7 | 2 | 20214 | 78 | ||||||||||||||||||||||||||||||||
| 1115950 | 43623 | 4/5/2023 5:08:11 AM | 4/5/2023 5:08:12 AM | IVR call: balance | Received call for balance for account 10414938 undefined | 7 | 2 | 5862 | 78 | ||||||||||||||||||||||||||||||||
| 1115926 | 43622 | 4/5/2023 3:54:16 AM | 4/5/2023 3:54:17 AM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | ||||||||||||||||||||||||||||||||
| 42544 | 4/5/2023 3:39:13 AM | 4/5/2023 3:39:16 AM | Dog Tax | Continuous deduction of dog tax every year albeit I do NOT have any dogs. No checks what so ever done but yet being charged for years and now the amounts have become unreal. | 23 | 3 | 22368 | 5 | 2 | 23 | 11 | 72 | 3240 | ||||||||||||||||||||||||||||
| 1115921 | 43621 | 4/4/2023 7:14:10 PM | 4/4/2023 7:14:11 PM | IVR call: balance | Received call for balance for account 20342903 undefined | 7 | 2 | 32213 | 78 | ||||||||||||||||||||||||||||||||
| 1115920 | 43620 | 4/4/2023 7:12:22 PM | 4/4/2023 7:12:23 PM | IVR call: balance | Received call for balance for account 10386666 undefined | 7 | 2 | 29987 | 78 | ||||||||||||||||||||||||||||||||
| 1115905 | 43619 | 4/4/2023 6:38:49 PM | 4/4/2023 6:38:50 PM | IVR call: balance | Received call for balance for account 10380840 undefined | 7 | 2 | 6945 | 78 | ||||||||||||||||||||||||||||||||
| 1115898 | 43618 | 4/4/2023 6:37:12 PM | 4/4/2023 6:37:13 PM | IVR call: balance | Received call for balance for account 10380840 undefined | 7 | 2 | 6945 | 78 | ||||||||||||||||||||||||||||||||
| 1115869 | 43617 | 4/4/2023 6:30:26 PM | 4/4/2023 6:30:27 PM | IVR call: balance | Received call for balance for account 10049331 undefined | 7 | 2 | 7016 | 78 | ||||||||||||||||||||||||||||||||
| 1115867 | 43616 | 4/4/2023 6:27:59 PM | 4/4/2023 6:28:16 PM | IVR call: statement | Received call for statement for account 10292886 sent message: 39698 | 8 | 2 | 4319 | 79 | ||||||||||||||||||||||||||||||||
| 1115843 | 43615 | 4/4/2023 6:12:44 PM | 4/4/2023 6:12:45 PM | IVR call: balance | Received call for balance for account 10025848 undefined | 7 | 2 | 14527 | 78 |