Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43673 | 4/5/2023 10:26:43 AM | 4/5/2023 10:26:46 AM | water | late termination | 6 | 3 | 32229 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 1116626 | 43671 | 4/5/2023 10:23:36 AM | 4/5/2023 10:23:37 AM | IVR call: balance | Received call for balance for account 10294164 undefined | 7 | 2 | 9194 | 78 | ||||||||||||||||||||||||||||||||
| 1116620 | 43670 | 4/5/2023 10:21:56 AM | 4/5/2023 10:21:57 AM | IVR call: balance | Received call for balance for account 10021818 undefined | 7 | 2 | 2456 | 78 | ||||||||||||||||||||||||||||||||
| 1116613 | 43669 | 4/5/2023 10:19:51 AM | 4/5/2023 10:19:52 AM | IVR call: balance | Received call for balance for account 10294164 undefined | 7 | 2 | 9194 | 78 | ||||||||||||||||||||||||||||||||
| 1116608 | 43668 | 4/5/2023 10:16:57 AM | 4/5/2023 10:16:58 AM | IVR call: balance | Received call for balance for account 10102846 undefined | 7 | 2 | 5447 | 78 | ||||||||||||||||||||||||||||||||
| 1116603 | 43667 | 4/5/2023 10:13:16 AM | 4/5/2023 10:13:17 AM | IVR call: balance | Received call for balance for account 10069869 undefined | 7 | 2 | 20871 | 78 | ||||||||||||||||||||||||||||||||
| 19560 | 4/5/2023 10:11:32 AM | 4/5/2023 10:11:34 AM | Water query | High water bill in November 2021, February 2022, March 2022, April 2022, August 2022 and September 2022. | 5 | 2 | 19176 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1116599 | 43666 | 4/5/2023 10:08:26 AM | 4/5/2023 10:08:27 AM | IVR call: balance | Received call for balance for account 10018493 undefined | 7 | 2 | 30780 | 78 | ||||||||||||||||||||||||||||||||
| 43665 | 4/5/2023 10:08:08 AM | 4/5/2023 10:08:10 AM | TRANSFER WATER CHARGE TO ACC - 10434721 | Please transfer water charge from the previous account no - 10401451 to the new account | 6 | 3 | 32226 | 146 | 4 | 2 | 23 | 1 | 113 | 887 | |||||||||||||||||||||||||||
| 1116588 | 43664 | 4/5/2023 10:04:16 AM | 4/5/2023 10:04:17 AM | IVR call: balance | Received call for balance for account 10404899 undefined | 7 | 2 | 32212 | 78 | ||||||||||||||||||||||||||||||||
| 1116586 | 43663 | 4/5/2023 10:03:41 AM | 4/5/2023 10:04:25 AM | IVR call: meter-reading | Received call for meter-reading for account 10296636 Meter reading: [01211973] Meter type: [water] | 10 | 2 | 32225 | 81 | ||||||||||||||||||||||||||||||||
| 1116576 | 43662 | 4/5/2023 9:59:25 AM | 4/5/2023 9:59:26 AM | IVR call: balance | Received call for balance for account 20405504 undefined | 7 | 2 | 26499 | 78 | ||||||||||||||||||||||||||||||||
| 1116564 | 43660 | 4/5/2023 9:52:15 AM | 4/5/2023 9:52:16 AM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 | ||||||||||||||||||||||||||||||||
| 1116550 | 43659 | 4/5/2023 9:46:15 AM | 4/5/2023 9:46:16 AM | IVR call: balance | Received call for balance for account 10352081 undefined | 7 | 2 | 32224 | 78 | ||||||||||||||||||||||||||||||||
| 1116541 | 43658 | 4/5/2023 9:44:23 AM | 4/5/2023 9:44:48 AM | IVR call: statement | Received call for statement for account 10375261 sent message: 39727 | 8 | 2 | 8128 | 79 | ||||||||||||||||||||||||||||||||
| 1116535 | 43657 | 4/5/2023 9:41:53 AM | 4/5/2023 9:42:26 AM | IVR call: statement | Received call for statement for account 10375261 sent message: 39726 | 8 | 2 | 8128 | 79 | ||||||||||||||||||||||||||||||||
| 1116532 | 43656 | 4/5/2023 9:40:43 AM | 4/5/2023 9:40:44 AM | IVR call: balance | Received call for balance for account 10020751 undefined | 7 | 2 | 25987 | 78 | ||||||||||||||||||||||||||||||||
| 43655 | 4/5/2023 9:25:59 AM | 4/5/2023 9:26:02 AM | TRANSFER RATES CHARGE TO ACC - 10441456 | Please transfer ownership from the previous account - 10395997 | 6 | 3 | 32223 | 146 | 5 | 2 | 23 | 6 | 122 | 887 | |||||||||||||||||||||||||||
| 1116496 | 43654 | 4/5/2023 9:20:28 AM | 4/5/2023 9:20:29 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 | ||||||||||||||||||||||||||||||||
| 1116490 | 43653 | 4/5/2023 9:19:14 AM | 4/5/2023 9:19:15 AM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 |