Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 41699 | 4/7/2023 8:56:55 AM | 4/7/2023 8:56:59 AM | Sold Property | Good Day. I have recently sold my property in Gonubie Green Eco Estate but I am still getting billed for rates. Please can this be rectified as soon as possible. Regards. A. Lees | 23 | 3 | 31611 | 5 | 2 | 23 | 6 | 122 | 3197 | ||||||||||||||||||||||||||||
| 1118168 | 43757 | 4/7/2023 8:46:48 AM | 4/7/2023 8:47:05 AM | IVR call: statement | Received call for statement for account 10436975 sent message: 39820 | 8 | 2 | 31906 | 79 | ||||||||||||||||||||||||||||||||
| 1118167 | 43756 | 4/7/2023 8:45:40 AM | 4/7/2023 8:45:41 AM | IVR call: balance | Received call for balance for account 10436975 undefined | 7 | 2 | 31906 | 78 | ||||||||||||||||||||||||||||||||
| 1118143 | 43755 | 4/7/2023 8:24:06 AM | 4/7/2023 8:24:07 AM | IVR call: balance | Received call for balance for account 10036696 undefined | 7 | 2 | 13741 | 78 | ||||||||||||||||||||||||||||||||
| 1118133 | 4/7/2023 8:10:21 AM | 4/7/2023 8:10:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118135 | 4/7/2023 8:06:56 AM | 4/7/2023 8:06:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118121 | 4/7/2023 7:38:54 AM | 4/7/2023 7:38:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118126 | 4/7/2023 7:35:38 AM | 4/7/2023 7:35:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118125 | 4/7/2023 7:34:27 AM | 4/7/2023 7:34:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118124 | 4/7/2023 7:33:54 AM | 4/7/2023 7:33:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118123 | 4/7/2023 7:32:26 AM | 4/7/2023 7:32:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118097 | 4/7/2023 5:56:38 AM | 4/7/2023 5:56:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1118076 | 43754 | 4/6/2023 9:27:43 PM | 4/6/2023 9:27:44 PM | IVR call: balance | Received call for balance for account 10411539 undefined | 7 | 2 | 16331 | 78 | ||||||||||||||||||||||||||||||||
| 1118072 | 43753 | 4/6/2023 7:06:39 PM | 4/6/2023 7:06:40 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1118071 | 43752 | 4/6/2023 6:26:37 PM | 4/6/2023 6:26:38 PM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 1118029 | 43751 | 4/6/2023 4:40:55 PM | 4/6/2023 4:40:56 PM | IVR call: balance | Received call for balance for account 10264476 undefined | 7 | 2 | 31920 | 78 | ||||||||||||||||||||||||||||||||
| 1118016 | 43750 | 4/6/2023 4:21:31 PM | 4/6/2023 4:21:32 PM | IVR call: balance | Received call for balance for account 10012082 undefined | 7 | 2 | 23463 | 78 | ||||||||||||||||||||||||||||||||
| 43749 | 4/6/2023 4:13:04 PM | 4/6/2023 4:13:05 PM | Incorrect water readings | account 10007406 water readings for the last 3 years have incorrect on certain meters. account paid up to date but showing arrears of R48283.85. | 23 | 3 | 32258 | 17 | 2 | 23 | 1 | 112 | 3293 | ||||||||||||||||||||||||||||
| 34607 | 4/6/2023 3:50:11 PM | 4/6/2023 3:50:14 PM | 10292385 No tenant but water charges | Please note that we have not had a tenant since May 2021 but we are STILL receiving water charges | 23 | 3 | 32257 | 15 | 2 | 23 | 1 | 101 | 2841 | ||||||||||||||||||||||||||||
| 1118002 | 43748 | 4/6/2023 3:31:03 PM | 4/6/2023 3:31:04 PM | IVR call: balance | Received call for balance for account 10359128 undefined | 7 | 2 | 25077 | 78 |