Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1118980 43796 4/10/2023 11:52:53 AM 4/10/2023 11:52:54 AM IVR call: balance Received call for balance for account 10437698 undefined 7 2 32263 78
1118970 43795 4/10/2023 11:21:05 AM 4/10/2023 11:21:06 AM IVR call: balance Received call for balance for account 10075429 undefined 7 2 8449 78
1118932 43794 4/10/2023 9:26:34 AM 4/10/2023 9:26:35 AM IVR call: balance Received call for balance for account 10352239 undefined 7 2 7015 78
1118931 43793 4/10/2023 9:20:09 AM 4/10/2023 9:20:10 AM IVR call: balance Received call for balance for account 10006767 undefined 7 2 4542 78
1118905 43792 4/10/2023 8:36:33 AM 4/10/2023 8:36:34 AM IVR call: balance Received call for balance for account 10361203 undefined 7 2 26916 78
1118899 43791 4/10/2023 8:25:43 AM 4/10/2023 8:26:00 AM IVR call: statement Received call for statement for account 10354048 sent message: 39832 8 2 6199 79
1118898 43790 4/10/2023 8:24:58 AM 4/10/2023 8:24:59 AM IVR call: balance Received call for balance for account 10354048 undefined 7 2 6199 78
1118873 43789 4/10/2023 7:19:29 AM 4/10/2023 7:19:30 AM IVR call: balance Received call for balance for account 10351555 undefined 7 2 5054 78
1118868 43788 4/10/2023 7:16:37 AM 4/10/2023 7:16:53 AM IVR call: statement Received call for statement for account 10351555 sent message: 39831 8 2 5054 79
1118824 43787 4/10/2023 5:57:34 AM 4/10/2023 5:57:35 AM IVR call: balance Received call for balance for account 10358579 undefined 7 2 4853 78
1118775 43786 4/9/2023 7:42:50 PM 4/9/2023 7:42:51 PM IVR call: balance Received call for balance for account 10435009 undefined 7 2 30934 78
1118774 43785 4/9/2023 7:41:58 PM 4/9/2023 7:41:59 PM IVR call: balance Received call for balance for account 10435009 undefined 7 2 30934 78
1118771 43784 4/9/2023 5:53:09 PM 4/9/2023 5:53:10 PM IVR call: balance Received call for balance for account 10026490 undefined 7 2 10063 78
1118768 43783 4/9/2023 5:39:10 PM 4/9/2023 5:39:39 PM IVR call: statement Received call for statement for account 10026490 sent message: 39830 8 2 10063 79
1118740 43782 4/9/2023 2:24:49 PM 4/9/2023 2:24:50 PM IVR call: balance Received call for balance for account 10031193 undefined 7 2 32262 78
1118736 43781 4/9/2023 1:45:07 PM 4/9/2023 1:45:08 PM IVR call: balance Received call for balance for account 10259242 undefined 7 2 21199 78
1118646 43780 4/9/2023 9:20:08 AM 4/9/2023 9:20:09 AM IVR call: balance Received call for balance for account 10036014 undefined 7 2 3918 78
1118590 43779 4/9/2023 7:15:17 AM 4/9/2023 7:15:39 AM IVR call: statement Received call for statement for account 10277120 sent message: 39829 8 2 32260 79
1118588 43778 4/9/2023 7:01:06 AM 4/9/2023 7:01:07 AM IVR call: balance Received call for balance for account 10218789 undefined 7 2 9583 78
1118573 43777 4/9/2023 6:02:17 AM 4/9/2023 6:02:18 AM IVR call: balance Received call for balance for account 10390189 undefined 7 2 25458 78