Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1166397 | 48724 | 5/30/2023 12:00:39 PM | 5/30/2023 12:00:55 PM | IVR call: statement | Received call for statement for account 10153642 sent message: 43094 | 8 | 2 | 6316 | 79 | ||||||||||||||||||||||||||||||||
| 1166396 | 48723 | 5/30/2023 12:00:30 PM | 5/30/2023 12:00:31 PM | IVR call: balance | Received call for balance for account 10026117 undefined | 7 | 2 | 21807 | 78 | ||||||||||||||||||||||||||||||||
| 1166394 | 48722 | 5/30/2023 12:00:00 PM | 5/30/2023 12:00:01 PM | IVR call: balance | Received call for balance for account 10006846 undefined | 7 | 2 | 27199 | 78 | ||||||||||||||||||||||||||||||||
| 1166393 | 48721 | 5/30/2023 11:59:42 AM | 5/30/2023 11:59:44 AM | IVR call: balance | Received call for balance for account 10153642 undefined | 7 | 2 | 6316 | 78 | ||||||||||||||||||||||||||||||||
| 1166392 | 48720 | 5/30/2023 11:59:02 AM | 5/30/2023 11:59:03 AM | IVR call: balance | Received call for balance for account 10006846 undefined | 7 | 2 | 27199 | 78 | ||||||||||||||||||||||||||||||||
| 1166389 | 48719 | 5/30/2023 11:57:57 AM | 5/30/2023 11:57:58 AM | IVR call: balance | Received call for balance for account 10006079 undefined | 7 | 2 | 32965 | 78 | ||||||||||||||||||||||||||||||||
| 1166388 | 5/30/2023 11:56:56 AM | 5/30/2023 11:56:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1166385 | 48718 | 5/30/2023 11:56:02 AM | 5/30/2023 11:56:03 AM | IVR call: balance | Received call for balance for account 10426234 undefined | 7 | 2 | 9635 | 78 | ||||||||||||||||||||||||||||||||
| 48717 | 5/30/2023 11:50:49 AM | 5/31/2023 10:15:18 AM | water | wrong late termination | 6 | 3 | 33506 | 110 | 15 | 2 | 23 | 1 | 50 | 146805 | 205 | ||||||||||||||||||||||||||
| 1166362 | 48716 | 5/30/2023 11:46:41 AM | 5/30/2023 11:46:58 AM | IVR call: statement | Received call for statement for account 10388786 sent message: 43091 | 8 | 2 | 33504 | 79 | ||||||||||||||||||||||||||||||||
| 1166361 | 48715 | 5/30/2023 11:45:20 AM | 5/30/2023 11:45:45 AM | IVR call: statement | Received call for statement for account 10388786 sent message: 43090 | 8 | 2 | 33504 | 79 | ||||||||||||||||||||||||||||||||
| 1166360 | 48714 | 5/30/2023 11:42:46 AM | 5/30/2023 11:42:47 AM | IVR call: balance | Received call for balance for account 10025308 undefined | 7 | 2 | 32311 | 78 | ||||||||||||||||||||||||||||||||
| 1166349 | 48713 | 5/30/2023 11:39:01 AM | 5/30/2023 11:39:04 AM | IVR call: balance | Received call for balance for account 10025724 undefined | 7 | 2 | 6525 | 78 | ||||||||||||||||||||||||||||||||
| 1166338 | 48712 | 5/30/2023 11:35:44 AM | 5/30/2023 11:35:45 AM | IVR call: balance | Received call for balance for account 10288836 undefined | 7 | 2 | 33505 | 78 | ||||||||||||||||||||||||||||||||
| 1166336 | 48711 | 5/30/2023 11:34:58 AM | 5/30/2023 11:35:15 AM | IVR call: statement | Received call for statement for account 10388786 sent message: 43089 | 8 | 2 | 33504 | 79 | ||||||||||||||||||||||||||||||||
| 1166337 | 48710 | 5/30/2023 11:34:56 AM | 5/30/2023 11:35:13 AM | IVR call: statement | Received call for statement for account 10069715 sent message: 43088 | 8 | 2 | 3144 | 79 | ||||||||||||||||||||||||||||||||
| 1166327 | 48709 | 5/30/2023 11:30:39 AM | 5/30/2023 11:30:40 AM | IVR call: balance | Received call for balance for account 10045222 undefined | 7 | 2 | 33503 | 78 | ||||||||||||||||||||||||||||||||
| 1166319 | 48708 | 5/30/2023 11:26:37 AM | 5/30/2023 11:26:53 AM | IVR call: statement | Received call for statement for account 10423264 sent message: 43087 | 8 | 2 | 33502 | 79 | ||||||||||||||||||||||||||||||||
| 1166315 | 48707 | 5/30/2023 11:24:43 AM | 5/30/2023 11:24:45 AM | IVR call: balance | Received call for balance for account 10160416 undefined | 7 | 2 | 3933 | 78 | ||||||||||||||||||||||||||||||||
| 1166313 | 48706 | 5/30/2023 11:24:29 AM | 5/30/2023 11:24:54 AM | IVR call: statement | Received call for statement for account 10113392 sent message: 43086 | 8 | 2 | 33501 | 79 |