Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1119673 | 43852 | 4/11/2023 8:55:27 AM | 4/11/2023 8:55:48 AM | IVR call: statement | Received call for statement for account 10052396 sent message: 39885 | 8 | 2 | 6830 | 79 | ||||||||||||||||||||||||||||||||
| 1119670 | 43851 | 4/11/2023 8:54:16 AM | 4/11/2023 8:54:17 AM | IVR call: balance | Received call for balance for account 10290757 undefined | 7 | 2 | 13490 | 78 | ||||||||||||||||||||||||||||||||
| 1119668 | 43850 | 4/11/2023 8:54:00 AM | 4/11/2023 8:54:01 AM | IVR call: balance | Received call for balance for account 10437698 undefined | 7 | 2 | 32263 | 78 | ||||||||||||||||||||||||||||||||
| 1119659 | 43849 | 4/11/2023 8:53:53 AM | 4/11/2023 8:54:14 AM | IVR call: statement | Received call for statement for account 10045166 sent message: 39884 | 8 | 2 | 6826 | 79 | ||||||||||||||||||||||||||||||||
| 1119658 | 43848 | 4/11/2023 8:52:04 AM | 4/11/2023 8:52:05 AM | IVR call: balance | Received call for balance for account 10290757 undefined | 7 | 2 | 13490 | 78 | ||||||||||||||||||||||||||||||||
| 43846 | 4/11/2023 8:51:17 AM | 4/15/2023 10:47:13 AM | HIGH WATER CONSUMPTION | SIX MONTHS POLICY ADJUSTMENT DONE<br/><b>Journal Number</b>: [239010]<br/><b>Journal Amount</b>: [39732,86] | 27 | 3 | 32276 | 15 | 15 | 2 | 23 | 1 | 101 | 4/15/2023 10:47:04 AM | 145193 | 8 | 15 | 8 | |||||||||||||||||||||||
| 43845 | 4/11/2023 8:44:24 AM | 4/12/2023 6:22:51 AM | HIGH CONSUMPTION | SIX MONTHS POLICY ADJUSTMENT DONE<br/><b>Journal Number</b>: [211824]<br/><b>Journal Amount</b>: [9073.35] | 27 | 3 | 32274 | 15 | 15 | 2 | 23 | 1 | 101 | 4/12/2023 6:22:42 AM | 145191 | 2 | 15 | 2 | |||||||||||||||||||||||
| 1119620 | 43844 | 4/11/2023 8:35:07 AM | 4/11/2023 8:35:08 AM | IVR call: balance | Received call for balance for account 10213178 undefined | 7 | 2 | 26832 | 78 | ||||||||||||||||||||||||||||||||
| 1119617 | 43843 | 4/11/2023 8:32:56 AM | 4/11/2023 8:33:10 AM | IVR call: statement | Received call for statement for account 10213178 sent message: 39876 | 8 | 2 | 26832 | 79 | ||||||||||||||||||||||||||||||||
| 1119615 | 43842 | 4/11/2023 8:32:35 AM | 4/11/2023 8:32:35 AM | IVR call:? | Received call for ? for account 10213178 | 26832 | |||||||||||||||||||||||||||||||||||
| 1119611 | 43841 | 4/11/2023 8:31:43 AM | 4/11/2023 8:31:44 AM | IVR call: balance | Received call for balance for account 10213178 undefined | 7 | 2 | 26832 | 78 | ||||||||||||||||||||||||||||||||
| 1119601 | 43840 | 4/11/2023 8:29:30 AM | 4/11/2023 8:29:31 AM | IVR call: balance | Received call for balance for account 10293989 undefined | 7 | 2 | 31417 | 78 | ||||||||||||||||||||||||||||||||
| 1119597 | 43839 | 4/11/2023 8:28:35 AM | 4/11/2023 8:28:37 AM | IVR call: balance | Received call for balance for account 10293989 undefined | 7 | 2 | 31417 | 78 | ||||||||||||||||||||||||||||||||
| 1119592 | 43838 | 4/11/2023 8:27:52 AM | 4/11/2023 8:28:18 AM | IVR call: statement | Received call for statement for account 20071121 sent message: 39875 | 8 | 2 | 31418 | 79 | ||||||||||||||||||||||||||||||||
| 43835 | 4/11/2023 8:25:34 AM | 4/11/2023 8:25:38 AM | interm on electricity for March 2023 | Interm electricity reading for March 2023 | 6 | 3 | 32271 | 21 | 5 | 2 | 23 | 2 | 111 | 21 | |||||||||||||||||||||||||||
| 1119586 | 43837 | 4/11/2023 8:25:08 AM | 4/11/2023 8:25:09 AM | IVR call: balance | Received call for balance for account 10005849 undefined | 7 | 2 | 5230 | 78 | ||||||||||||||||||||||||||||||||
| 1119584 | 43836 | 4/11/2023 8:24:44 AM | 4/11/2023 8:24:58 AM | IVR call: statement | Received call for statement for account 10285566 sent message: 39871 | 8 | 2 | 32272 | 79 | ||||||||||||||||||||||||||||||||
| 1119559 | 43834 | 4/11/2023 8:18:57 AM | 4/11/2023 8:18:58 AM | IVR call: balance | Received call for balance for account 10020590 undefined | 7 | 2 | 15668 | 78 | ||||||||||||||||||||||||||||||||
| 1119553 | 43833 | 4/11/2023 8:18:00 AM | 4/11/2023 8:18:02 AM | IVR call: balance | Received call for balance for account 10020590 undefined | 7 | 2 | 15668 | 78 | ||||||||||||||||||||||||||||||||
| 1119460 | 43832 | 4/11/2023 7:58:31 AM | 4/11/2023 7:58:32 AM | IVR call: balance | Received call for balance for account 10390189 undefined | 7 | 2 | 25458 | 78 |