Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1166558 | 48745 | 5/30/2023 1:23:50 PM | 5/30/2023 1:23:52 PM | IVR call: balance | Received call for balance for account 20015092 undefined | 7 | 2 | 33508 | 78 | ||||||||||||||||||||||||||||||||
| 1166552 | 48744 | 5/30/2023 1:22:43 PM | 5/30/2023 1:22:44 PM | IVR call: balance | Received call for balance for account 10440570 undefined | 7 | 2 | 30768 | 78 | ||||||||||||||||||||||||||||||||
| 1166550 | 48743 | 5/30/2023 1:22:35 PM | 5/30/2023 1:22:36 PM | IVR call: balance | Received call for balance for account 20015092 undefined | 7 | 2 | 33508 | 78 | ||||||||||||||||||||||||||||||||
| 1166545 | 48742 | 5/30/2023 1:16:06 PM | 5/30/2023 1:16:07 PM | IVR call:? | Received call for ? for account 10331524 | 17359 | |||||||||||||||||||||||||||||||||||
| 1166544 | 48741 | 5/30/2023 1:15:06 PM | 5/30/2023 1:15:14 PM | IVR call: meter-reading | Received call for meter-reading for account 10331522 Meter reading: [275] Meter type: [water] | 10 | 2 | 17358 | 81 | ||||||||||||||||||||||||||||||||
| 1166540 | 48740 | 5/30/2023 1:14:25 PM | 5/30/2023 1:14:34 PM | IVR call: meter-reading | Received call for meter-reading for account 10331521 Meter reading: [346] Meter type: [water] | 10 | 2 | 17357 | 81 | ||||||||||||||||||||||||||||||||
| 1166537 | 48739 | 5/30/2023 1:13:39 PM | 5/30/2023 1:13:47 PM | IVR call: meter-reading | Received call for meter-reading for account 10331518 Meter reading: [100] Meter type: [water] | 10 | 2 | 17355 | 81 | ||||||||||||||||||||||||||||||||
| 1166534 | 48738 | 5/30/2023 1:11:54 PM | 5/30/2023 1:12:03 PM | IVR call: meter-reading | Received call for meter-reading for account 10331515 Meter reading: [151] Meter type: [water] | 10 | 2 | 17354 | 81 | ||||||||||||||||||||||||||||||||
| 1166532 | 48737 | 5/30/2023 1:09:46 PM | 5/30/2023 1:09:54 PM | IVR call: meter-reading | Received call for meter-reading for account 10331513 Meter reading: [224] Meter type: [water] | 10 | 2 | 17353 | 81 | ||||||||||||||||||||||||||||||||
| 1166527 | 48736 | 5/30/2023 1:08:34 PM | 5/30/2023 1:08:43 PM | IVR call: meter-reading | Received call for meter-reading for account 10331511 Meter reading: [653] Meter type: [water] | 10 | 2 | 13282 | 81 | ||||||||||||||||||||||||||||||||
| 1166517 | 48735 | 5/30/2023 1:04:23 PM | 5/30/2023 1:04:38 PM | IVR call: meter-reading | Received call for meter-reading for account 10331505 Meter reading: [170] Meter type: [water] | 10 | 2 | 17352 | 81 | ||||||||||||||||||||||||||||||||
| 1166514 | 48734 | 5/30/2023 1:02:40 PM | 5/30/2023 1:02:42 PM | IVR call: balance | Received call for balance for account 10072879 undefined | 7 | 2 | 6571 | 78 | ||||||||||||||||||||||||||||||||
| 1166511 | 48733 | 5/30/2023 1:01:57 PM | 5/30/2023 1:01:58 PM | IVR call: balance | Received call for balance for account 10072879 undefined | 7 | 2 | 6571 | 78 | ||||||||||||||||||||||||||||||||
| 1166495 | 48732 | 5/30/2023 12:54:51 PM | 5/30/2023 12:55:14 PM | IVR call: statement | Received call for statement for account 10368898 sent message: 43098 | 8 | 2 | 1350 | 79 | ||||||||||||||||||||||||||||||||
| 48730 | 5/30/2023 12:49:50 PM | 5/30/2023 12:49:53 PM | interm water readings for 2 mhts | interm water readings for 2 mhts | 6 | 3 | 33507 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1166490 | 48729 | 5/30/2023 12:46:41 PM | 5/30/2023 12:46:42 PM | IVR call: balance | Received call for balance for account 10426353 undefined | 7 | 2 | 26375 | 78 | ||||||||||||||||||||||||||||||||
| 1166451 | 48728 | 5/30/2023 12:32:28 PM | 5/30/2023 12:32:29 PM | IVR call: balance | Received call for balance for account 10299315 undefined | 7 | 2 | 8858 | 78 | ||||||||||||||||||||||||||||||||
| 1166449 | 48727 | 5/30/2023 12:31:24 PM | 5/30/2023 12:31:27 PM | IVR call: balance | Received call for balance for account 10284774 undefined | 7 | 2 | 4099 | 78 | ||||||||||||||||||||||||||||||||
| 1166444 | 48726 | 5/30/2023 12:23:58 PM | 5/30/2023 12:24:00 PM | IVR call: balance | Received call for balance for account 10439576 undefined | 7 | 2 | 31118 | 78 | ||||||||||||||||||||||||||||||||
| 1166407 | 48725 | 5/30/2023 12:06:32 PM | 5/30/2023 12:06:50 PM | IVR call: statement | Received call for statement for account 10008561 sent message: 43095 | 8 | 2 | 6548 | 79 |