Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1121249 44005 4/12/2023 11:42:29 AM 4/12/2023 11:42:42 AM IVR call: statement Received call for statement for account 10442961 sent message: 40049 8 2 32322 79
1121247 44004 4/12/2023 11:39:50 AM 4/12/2023 11:39:51 AM IVR call: balance Received call for balance for account 10435310 undefined 7 2 32321 78
1121241 44003 4/12/2023 11:37:14 AM 4/12/2023 11:37:15 AM IVR call: balance Received call for balance for account 10263404 undefined 7 2 15054 78
1121227 44002 4/12/2023 11:20:06 AM 4/12/2023 11:20:07 AM IVR call: balance Received call for balance for account 10284663 undefined 7 2 24815 78
1121225 4/12/2023 11:17:18 AM 4/12/2023 11:17:19 AM IVR call:? Received call for ? for account undefined
1121224 4/12/2023 11:16:28 AM 4/12/2023 11:16:29 AM IVR call:? Received call for ? for account undefined
1121221 4/12/2023 11:15:25 AM 4/12/2023 11:15:26 AM IVR call:? Received call for ? for account undefined
43999 4/12/2023 11:07:10 AM 4/12/2023 11:07:13 AM WATER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK. 6 3 32320 114 17 2 23 1 96 201
1121204 44001 4/12/2023 11:06:55 AM 4/12/2023 11:06:56 AM IVR call: balance Received call for balance for account 10435800 undefined 7 2 20818 78
1121202 44000 4/12/2023 11:06:25 AM 4/12/2023 11:06:26 AM IVR call: balance Received call for balance for account 10298144 undefined 7 2 15382 78
1121199 43998 4/12/2023 11:04:30 AM 4/12/2023 11:04:31 AM IVR call: balance Received call for balance for account 10295760 undefined 7 2 13531 78
1121197 43997 4/12/2023 11:03:55 AM 4/12/2023 11:03:56 AM IVR call: balance Received call for balance for account 10070029 undefined 7 2 13530 78
1121194 43996 4/12/2023 11:00:38 AM 4/12/2023 11:00:39 AM IVR call: balance Received call for balance for account 10155149 undefined 7 2 8214 78
1121192 43995 4/12/2023 10:59:28 AM 4/12/2023 10:59:29 AM IVR call: balance Received call for balance for account 10155149 undefined 7 2 8214 78
1121180 43994 4/12/2023 10:41:08 AM 4/12/2023 10:41:09 AM IVR call: balance Received call for balance for account 10094988 undefined 7 2 21863 78
1121169 43993 4/12/2023 10:35:40 AM 4/12/2023 10:35:41 AM IVR call: balance Received call for balance for account 20172553 undefined 7 2 24617 78
1121125 43992 4/12/2023 10:14:41 AM 4/12/2023 10:14:42 AM IVR call: balance Received call for balance for account 10390047 undefined 7 2 4109 78
1121106 43991 4/12/2023 10:01:12 AM 4/12/2023 10:01:31 AM IVR call: statement Received call for statement for account 10105157 sent message: 40045 8 2 32319 79
1121100 43990 4/12/2023 9:59:03 AM 4/12/2023 9:59:20 AM IVR call: statement Received call for statement for account 10105157 sent message: 40044 8 2 32319 79
1121090 43988 4/12/2023 9:57:40 AM 4/12/2023 9:57:41 AM IVR call: balance Received call for balance for account 10285180 undefined 7 2 6914 78