Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 44119 | 4/13/2023 10:06:16 AM | 4/17/2023 7:14:36 AM | DOG TAX REVERSED | THE INSPECTION WAS DONE AND THERE WERE NO DOGS FOUND ON THE PROPERTY AS THEY ARE RUNNING A CRECHE<div>DOG TAX REVERSED ON THE DATE 2022/12</div><br/><b>Journal Number</b>: [239497] | 24 | 3 | 32357 | 239 | 5 | 2 | 23 | 11 | 72 | 145459 | 3290 | 3290 | |||||||||||||||||||||||||
| 44118 | 4/13/2023 9:55:30 AM | 4/17/2023 7:09:48 AM | REVERSING DOG TAX | THERE WAS AN INSPECTION DONE AND CONFIRMED NO DOGS FOUND AT THE PROPERTY<div>DATE DOG TAX REVERSED 2022/12</div><br/><b>Journal Number</b>: [239447] | 24 | 3 | 32355 | 239 | 5 | 2 | 23 | 11 | 72 | 145455 | 3290 | 3290 | |||||||||||||||||||||||||
| 1989 | 4/13/2023 9:53:47 AM | 4/13/2023 9:54:35 AM | no dog | QRC RESPONSE:2023.04.13<div>REVERSAL OF 1 DOG TAX INSPECTION SAY 1 DOG ON SITE.</div><br/><b>Journal Number</b>: [240475] | 24 | 3 | 1839 | 4 | 5 | 2 | 23 | 11 | 72 | 145326 | 4 | 4 | |||||||||||||||||||||||||
| 44115 | 4/13/2023 9:45:36 AM | 4/13/2023 9:45:39 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2023/03/25. | 6 | 3 | 32353 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 44114 | 4/13/2023 9:45:24 AM | 4/13/2023 9:45:28 AM | water | meter on system is different from meter on the photo consumer brought PM10101161 IS ON THE PHOTO | 6 | 3 | 32352 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 1122297 | 44117 | 4/13/2023 9:45:13 AM | 4/13/2023 9:45:32 AM | IVR call: statement | Received call for statement for account 10356684 sent message: 40120 | 8 | 2 | 4658 | 79 | ||||||||||||||||||||||||||||||||
| 1122294 | 44116 | 4/13/2023 9:44:27 AM | 4/13/2023 9:44:28 AM | IVR call: balance | Received call for balance for account 10356684 undefined | 7 | 2 | 4658 | 78 | ||||||||||||||||||||||||||||||||
| 44113 | 4/13/2023 9:43:43 AM | 4/13/2023 9:44:59 AM | DOG TAX REVERSED | THERE WAS AN INSPECTION DONE AND DONE NO DOGS FOUND ON PROPERTY<div>DOG TAX REVERSED DATE 2022/12</div><br/><b>Journal Number</b>: [239515] | 24 | 3 | 32350 | 239 | 5 | 2 | 23 | 11 | 72 | 3290 | 3290 | ||||||||||||||||||||||||||
| 1122280 | 44112 | 4/13/2023 9:39:31 AM | 4/13/2023 9:39:32 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | ||||||||||||||||||||||||||||||||
| 1122276 | 44111 | 4/13/2023 9:37:01 AM | 4/13/2023 9:37:02 AM | IVR call: balance | Received call for balance for account 10131456 undefined | 7 | 2 | 15273 | 78 | ||||||||||||||||||||||||||||||||
| 44107 | 4/13/2023 9:36:25 AM | 4/17/2023 7:11:03 AM | DOG TAX REVERSED | THERE WAS AN INSPECTION DONE AND IT WAS CONFIRMED THERE WERE NO DOGS ON THE PREMISES <div>DATE 2022/12 REVERSED</div><br/><b>Journal Number</b>: [239627] | 24 | 3 | 32348 | 239 | 5 | 2 | 23 | 11 | 72 | 145456 | 3290 | 3290 | |||||||||||||||||||||||||
| 1122275 | 4/13/2023 9:36:15 AM | 4/13/2023 9:36:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 44109 | 4/13/2023 9:36:06 AM | 4/13/2023 9:36:25 AM | WATER | DUPLICATION OF METERS PLEASE CLOSE AS PER FRONT DESK | 6 | 3 | 32349 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | 201 | ||||||||||||||||||||||||||
| 1122270 | 44110 | 4/13/2023 9:35:15 AM | 4/13/2023 9:35:16 AM | IVR call: balance | Received call for balance for account 10131456 undefined | 7 | 2 | 15273 | 78 | ||||||||||||||||||||||||||||||||
| 42458 | 4/13/2023 9:34:00 AM | 4/15/2023 10:39:56 AM | NO DOG | QRC RESPONSE :2023.04.13<div>REVERSAL OF DOG TAX IN 2022.12.</div><br/><b>Journal Number</b>: [240377]<br/><b>Journal Amount</b>: [-R160.00] | 27 | 3 | 22031 | 4 | 5 | 2 | 23 | 11 | 72 | 4/15/2023 10:39:50 AM | 3 | 4 | 3 | ||||||||||||||||||||||||
| 1122267 | 44108 | 4/13/2023 9:33:23 AM | 4/13/2023 9:33:41 AM | IVR call: statement | Received call for statement for account 10020604 sent message: 40109 | 8 | 2 | 5212 | 79 | ||||||||||||||||||||||||||||||||
| 44105 | 4/13/2023 9:25:47 AM | 4/17/2023 7:12:48 AM | NO DOGS | REVERSING DOG TAX 2022/12 THERE WAS INSPECTION DONE AND CONFIRMED NO DOGS <br><b>Journal Number</b>: [239646] | 24 | 3 | 32345 | 239 | 5 | 2 | 23 | 11 | 72 | 145457 | 3290 | 3290 | |||||||||||||||||||||||||
| 1122252 | 44104 | 4/13/2023 9:20:29 AM | 4/13/2023 9:20:30 AM | IVR call: balance | Received call for balance for account 10013773 undefined | 7 | 2 | 32342 | 78 | ||||||||||||||||||||||||||||||||
| 44100 | 4/13/2023 9:08:06 AM | 4/17/2023 7:13:39 AM | DOG TAX QUERY | RECEIVED NOTIFICATION TO REMOVE DOG TAX AS CONSUMER HAS NO DOGS.<div>INSPECTION REPORT DATED 22/11/2222 CONFIRMED NO DOGS</div><div>22/12 DOG TAX REVERSED </div><br/><b>Journal Number</b>: [239721] | 24 | 3 | 32340 | 239 | 5 | 2 | 23 | 11 | 72 | 145458 | 3290 | 3290 | |||||||||||||||||||||||||
| 44103 | 4/13/2023 9:07:26 AM | 4/13/2023 9:07:29 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK. | 6 | 3 | 32341 | 114 | 17 | 2 | 23 | 1 | 96 | 201 |