Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1122403 | 44139 | 4/13/2023 10:53:31 AM | 4/13/2023 10:53:32 AM | IVR call: balance | Received call for balance for account 10284185 undefined | 7 | 2 | 6606 | 78 | ||||||||||||||||||||||||||||||||
| 1122401 | 44138 | 4/13/2023 10:52:43 AM | 4/13/2023 10:52:45 AM | IVR call: balance | Received call for balance for account 10284185 undefined | 7 | 2 | 6606 | 78 | ||||||||||||||||||||||||||||||||
| 1122389 | 44137 | 4/13/2023 10:47:42 AM | 4/13/2023 10:48:21 AM | IVR call: statement | Received call for statement for account 10396163 sent message: 40142 | 8 | 2 | 32363 | 79 | ||||||||||||||||||||||||||||||||
| 1122386 | 44136 | 4/13/2023 10:46:11 AM | 4/13/2023 10:46:12 AM | IVR call: balance | Received call for balance for account 10396163 undefined | 7 | 2 | 32363 | 78 | ||||||||||||||||||||||||||||||||
| 44135 | 4/13/2023 10:44:43 AM | 4/13/2023 10:45:05 AM | 6 Months Policy | 6 Months policy adjustment from 2022.04.15-2022.10.15 | 23 | 3 | 32365 | 134 | 15 | 3 | 23 | 1 | 101 | 232 | 232 | ||||||||||||||||||||||||||
| 1122383 | 44134 | 4/13/2023 10:41:36 AM | 4/13/2023 10:41:37 AM | IVR call:? | Received call for ? for account 10396163 | 32363 | |||||||||||||||||||||||||||||||||||
| 1122382 | 44133 | 4/13/2023 10:40:59 AM | 4/13/2023 10:41:31 AM | IVR call: statement | Received call for statement for account 10289563 sent message: 40139 | 8 | 2 | 27441 | 79 | ||||||||||||||||||||||||||||||||
| 1122380 | 44132 | 4/13/2023 10:34:38 AM | 4/13/2023 10:34:39 AM | IVR call: balance | Received call for balance for account 10007462 undefined | 7 | 2 | 31534 | 78 | ||||||||||||||||||||||||||||||||
| 1122375 | 44131 | 4/13/2023 10:33:43 AM | 4/13/2023 10:33:44 AM | IVR call: balance | Received call for balance for account 10007489 undefined | 7 | 2 | 31533 | 78 | ||||||||||||||||||||||||||||||||
| 1122370 | 44130 | 4/13/2023 10:32:47 AM | 4/13/2023 10:32:49 AM | IVR call: balance | Received call for balance for account 10007488 undefined | 7 | 2 | 31535 | 78 | ||||||||||||||||||||||||||||||||
| 1122364 | 44129 | 4/13/2023 10:31:42 AM | 4/13/2023 10:31:45 AM | IVR call: balance | Received call for balance for account 10316965 undefined | 7 | 2 | 17645 | 78 | ||||||||||||||||||||||||||||||||
| 1122362 | 44128 | 4/13/2023 10:30:35 AM | 4/13/2023 10:30:36 AM | IVR call: balance | Received call for balance for account 10007440 undefined | 7 | 2 | 26732 | 78 | ||||||||||||||||||||||||||||||||
| 1122361 | 44127 | 4/13/2023 10:28:54 AM | 4/13/2023 10:28:55 AM | IVR call: balance | Received call for balance for account 10383403 undefined | 7 | 2 | 5211 | 78 | ||||||||||||||||||||||||||||||||
| 44126 | 4/13/2023 10:25:55 AM | 4/13/2023 10:25:57 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK | 6 | 3 | 32362 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 44121 | 4/13/2023 10:25:14 AM | 4/17/2023 7:08:55 AM | DOG TAX REVERSED | REPORT FROM THE INSPECTION DONE IT IS CONFIRMED THERE NO DOGS FOUND ON THE PREMISES<div>DOG TAX REVERSED AS FROM THE DATE 2022/12 </div><br/><b>Journal Number</b>: [239503] | 24 | 3 | 32358 | 239 | 5 | 2 | 23 | 11 | 72 | 145454 | 3290 | 3290 | |||||||||||||||||||||||||
| 1122352 | 44125 | 4/13/2023 10:24:17 AM | 4/13/2023 10:24:18 AM | IVR call: balance | Received call for balance for account 10369614 undefined | 7 | 2 | 32139 | 78 | ||||||||||||||||||||||||||||||||
| 1122344 | 44124 | 4/13/2023 10:20:25 AM | 4/13/2023 10:20:26 AM | IVR call: balance | Received call for balance for account 10249810 undefined | 7 | 2 | 32361 | 78 | ||||||||||||||||||||||||||||||||
| 1122339 | 44123 | 4/13/2023 10:18:49 AM | 4/13/2023 10:19:06 AM | IVR call: statement | Received call for statement for account 10311291 sent message: 40133 | 8 | 2 | 32360 | 79 | ||||||||||||||||||||||||||||||||
| 44122 | 4/13/2023 10:15:44 AM | 4/13/2023 10:15:48 AM | LATE TERMINATION | PLEASE TRANSFER WATER METER TO THE NEW OWNERS ACCOUNT | 6 | 3 | 32359 | 114 | 15 | 2 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 1122313 | 44120 | 4/13/2023 10:08:55 AM | 4/13/2023 10:08:56 AM | IVR call: balance | Received call for balance for account 10424391 undefined | 7 | 2 | 5910 | 78 |