Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1122543 44160 4/13/2023 12:17:11 PM 4/13/2023 12:17:12 PM IVR call: balance Received call for balance for account 10417324 undefined 7 2 32373 78
1122540 44159 4/13/2023 12:16:56 PM 4/13/2023 12:16:58 PM IVR call: balance Received call for balance for account 20369302 undefined 7 2 26429 78
1122534 44158 4/13/2023 12:13:09 PM 4/13/2023 12:13:10 PM IVR call: balance Received call for balance for account 10417324 undefined 7 2 32373 78
1122533 44157 4/13/2023 12:12:39 PM 4/13/2023 12:12:40 PM IVR call: balance Received call for balance for account 10417342 undefined 7 2 32372 78
1122525 44156 4/13/2023 12:08:17 PM 4/13/2023 12:08:18 PM IVR call: balance Received call for balance for account 20369302 undefined 7 2 26429 78
44154 4/13/2023 12:02:30 PM 4/17/2023 7:19:20 AM REVERSING DOG TAX INSPECTION WAS DONE AND CONFIRMED THAT THERE ARE NO DOGS ON THE PROPERTY<div>REVERSING DOG TAX AS FROM 2022/12</div><br/><b>Journal Number</b>: [239059] 24 3 32371 239 5 2 23 11 72 145463 3290 3290
1122519 44155 4/13/2023 12:00:48 PM 4/13/2023 12:01:10 PM IVR call: statement Received call for statement for account 10172439 sent message: 40148 8 2 8062 79
1122518 44153 4/13/2023 11:59:04 AM 4/13/2023 11:59:05 AM IVR call: balance Received call for balance for account 10172439 undefined 7 2 8062 78
1122517 44152 4/13/2023 11:57:44 AM 4/13/2023 11:57:45 AM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
44149 4/13/2023 11:55:47 AM 4/17/2023 7:17:26 AM REVERSING DOG TAX INSPECTION WAS DONE AND IT WAS CONFIRMED THAT NO DOGS FOUND ON THE PROPERTY&nbsp;<div>REVERSING DOG TAX AS FROM 2022/12</div><br/><b>Journal Number</b>: [239089] 24 3 32370 239 5 2 23 11 72 145461 3290 3290
1122506 44150 4/13/2023 11:52:15 AM 4/13/2023 11:52:16 AM IVR call: balance Received call for balance for account 10424391 undefined 7 2 5910 78
1122497 44148 4/13/2023 11:49:25 AM 4/13/2023 11:49:26 AM IVR call: balance Received call for balance for account 10442198 undefined 7 2 31549 78
44147 4/13/2023 11:39:29 AM 4/17/2023 7:18:35 AM REVERSING DOG TAX THERE WAS A INSPECTION DONE AND CONFIRMED THERE ARE NO DOGS ON THE PROPERTY&nbsp;<div>REVERSED DOG TAX AS FROM 22/12</div><br/><b>Journal Number</b>: [239118] 24 3 32368 239 5 2 23 11 72 145462 3290 3290
1122446 44146 4/13/2023 11:24:12 AM 4/13/2023 11:24:13 AM IVR call: balance Received call for balance for account 10004112 undefined 7 2 8685 78
1122443 44145 4/13/2023 11:17:26 AM 4/13/2023 11:17:27 AM IVR call: balance Received call for balance for account 20422274 undefined 7 2 18716 78
1122441 44144 4/13/2023 11:16:37 AM 4/13/2023 11:16:38 AM IVR call: balance Received call for balance for account 10362057 undefined 7 2 26567 78
1122433 44143 4/13/2023 11:11:24 AM 4/13/2023 11:11:25 AM IVR call: balance Received call for balance for account 10442991 undefined 7 2 32366 78
1122431 44142 4/13/2023 11:10:38 AM 4/13/2023 11:10:40 AM IVR call: balance Received call for balance for account 10442991 undefined 7 2 32366 78
1122430 44141 4/13/2023 11:10:29 AM 4/13/2023 11:10:30 AM IVR call: balance Received call for balance for account 10316960 undefined 7 2 7880 78
1122419 44140 4/13/2023 11:01:30 AM 4/13/2023 11:01:31 AM IVR call: balance Received call for balance for account 10020031 undefined 7 2 5451 78