Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1122944 44221 4/13/2023 8:08:51 PM 4/13/2023 8:08:52 PM IVR call: balance Received call for balance for account 10395963 undefined 7 2 3521 78
1122942 44220 4/13/2023 8:07:04 PM 4/13/2023 8:07:21 PM IVR call: statement Received call for statement for account 10395963 sent message: 40186 8 2 3521 79
1122941 44219 4/13/2023 8:05:02 PM 4/13/2023 8:05:03 PM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1122940 44218 4/13/2023 8:04:30 PM 4/13/2023 8:04:31 PM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1122935 44217 4/13/2023 7:05:51 PM 4/13/2023 7:05:52 PM IVR call: balance Received call for balance for account 10436975 undefined 7 2 31906 78
1122934 44216 4/13/2023 7:04:45 PM 4/13/2023 7:05:02 PM IVR call: statement Received call for statement for account 10388781 sent message: 40185 8 2 15468 79
1122933 44215 4/13/2023 7:00:11 PM 4/13/2023 7:00:12 PM IVR call: balance Received call for balance for account 10388781 undefined 7 2 15468 78
1122931 44214 4/13/2023 6:43:55 PM 4/13/2023 6:43:57 PM IVR call: balance Received call for balance for account 10056095 undefined 7 2 4495 78
1122912 44213 4/13/2023 4:55:22 PM 4/13/2023 4:55:40 PM IVR call: statement Received call for statement for account 10285727 sent message: 40184 8 2 32396 79
1122910 44212 4/13/2023 4:53:16 PM 4/13/2023 4:54:02 PM IVR call: statement Received call for statement for account 10109400 sent message: 40183 8 2 31439 79
1122863 44211 4/13/2023 3:52:49 PM 4/13/2023 3:52:50 PM IVR call: balance Received call for balance for account 10440128 undefined 7 2 32395 78
1122862 44210 4/13/2023 3:50:26 PM 4/13/2023 3:50:27 PM IVR call: balance Received call for balance for account 20158069 undefined 7 2 3859 78
1122857 44209 4/13/2023 3:46:28 PM 4/13/2023 3:46:28 PM IVR call: balance Received call for balance for account 10004650 undefined 7 2 14226 78
1122854 44208 4/13/2023 3:45:04 PM 4/13/2023 3:45:05 PM IVR call: balance Received call for balance for account 10004650 undefined 7 2 14226 78
1122853 44207 4/13/2023 3:41:06 PM 4/13/2023 3:41:07 PM IVR call: balance Received call for balance for account 10399585 undefined 7 2 32325 78
1122840 44206 4/13/2023 3:21:10 PM 4/13/2023 3:21:11 PM IVR call: balance Received call for balance for account 10228557 undefined 7 2 5398 78
1122833 44205 4/13/2023 3:02:00 PM 4/13/2023 3:02:01 PM IVR call: balance Received call for balance for account 10281443 undefined 7 2 6938 78
1122832 44204 4/13/2023 3:01:13 PM 4/13/2023 3:01:27 PM IVR call: statement Received call for statement for account 10386672 sent message: 40182 8 2 7534 79
1122831 44203 4/13/2023 2:59:06 PM 4/13/2023 2:59:07 PM IVR call: balance Received call for balance for account 10219217 undefined 7 2 28217 78
1122828 44202 4/13/2023 2:56:14 PM 4/13/2023 2:56:30 PM IVR call: statement Received call for statement for account 10365465 sent message: 40181 8 2 14648 79