Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1123034 44241 4/14/2023 6:26:46 AM 4/14/2023 6:27:09 AM IVR call: statement Received call for statement for account 10435842 sent message: 40191 8 2 29731 79
1123027 44240 4/14/2023 6:23:22 AM 4/14/2023 6:23:23 AM IVR call: balance Received call for balance for account 10355440 undefined 7 2 6986 78
1123020 44239 4/14/2023 6:21:29 AM 4/14/2023 6:21:30 AM IVR call: balance Received call for balance for account 10355440 undefined 7 2 6986 78
1122997 44238 4/14/2023 6:04:01 AM 4/14/2023 6:04:17 AM IVR call: statement Received call for statement for account 10036412 sent message: 40190 8 2 7236 79
1122995 44237 4/14/2023 6:02:32 AM 4/14/2023 6:02:33 AM IVR call: balance Received call for balance for account 10211592 undefined 7 2 7018 78
1122993 44236 4/14/2023 6:01:20 AM 4/14/2023 6:01:21 AM IVR call: balance Received call for balance for account 10049731 undefined 7 2 5464 78
1122992 44235 4/14/2023 6:00:10 AM 4/14/2023 6:00:11 AM IVR call: balance Received call for balance for account 10261100 undefined 7 2 10458 78
1122989 44234 4/14/2023 5:56:45 AM 4/14/2023 5:56:46 AM IVR call: balance Received call for balance for account 10211592 undefined 7 2 7018 78
1122988 44233 4/14/2023 5:55:39 AM 4/14/2023 5:55:40 AM IVR call: balance Received call for balance for account 10049731 undefined 7 2 5464 78
1122987 44232 4/14/2023 5:54:40 AM 4/14/2023 5:54:41 AM IVR call: balance Received call for balance for account 10004650 undefined 7 2 14226 78
1122986 44231 4/14/2023 5:54:38 AM 4/14/2023 5:54:39 AM IVR call: balance Received call for balance for account 10049731 undefined 7 2 5464 78
1122977 44230 4/14/2023 5:44:06 AM 4/14/2023 5:44:07 AM IVR call: balance Received call for balance for account 10217241 undefined 7 2 9077 78
1122966 44229 4/14/2023 5:20:59 AM 4/14/2023 5:21:01 AM IVR call: balance Received call for balance for account 10275369 undefined 7 2 7604 78
44228 4/14/2023 4:26:58 AM 4/14/2023 4:27:01 AM Incorrect water billing for March and previous interim readings. Incorrect water readings for March 2023 and provious interim water readings.Please investigate. 6 3 32399 21 17 2 23 1 111 21
1122952 44227 4/14/2023 3:35:33 AM 4/14/2023 3:35:34 AM IVR call: balance Received call for balance for account 10366581 undefined 7 2 28300 78
1122951 44226 4/14/2023 3:19:52 AM 4/14/2023 3:19:53 AM IVR call: balance Received call for balance for account 10105046 undefined 7 2 5147 78
1122949 44225 4/13/2023 9:15:08 PM 4/13/2023 9:15:24 PM IVR call: statement Received call for statement for account 10437454 sent message: 40187 8 2 21024 79
1122948 44224 4/13/2023 9:14:37 PM 4/13/2023 9:14:38 PM IVR call: balance Received call for balance for account 10219217 undefined 7 2 28217 78
1122947 44223 4/13/2023 9:13:59 PM 4/13/2023 9:14:00 PM IVR call: balance Received call for balance for account 10219217 undefined 7 2 28217 78
1122945 44222 4/13/2023 8:55:57 PM 4/13/2023 8:55:58 PM IVR call: balance Received call for balance for account 70097660 undefined 7 2 32397 78