Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
44260 4/14/2023 7:45:26 AM 4/14/2023 7:45:30 AM high water consumption for March 2023 (pipe burst) High water consumption for March 2023 (pipe burst) 6 3 32402 21 17 2 23 1 96 21
1123189 44259 4/14/2023 7:37:09 AM 4/14/2023 7:37:10 AM IVR call: balance Received call for balance for account 10268570 undefined 7 2 4439 78
1123173 44258 4/14/2023 7:26:36 AM 4/14/2023 7:26:37 AM IVR call: balance Received call for balance for account 10379476 undefined 7 2 8118 78
1123171 44257 4/14/2023 7:24:58 AM 4/14/2023 7:24:59 AM IVR call: balance Received call for balance for account 10028269 undefined 7 2 12238 78
1123170 44256 4/14/2023 7:24:04 AM 4/14/2023 7:24:05 AM IVR call: balance Received call for balance for account 10290019 undefined 7 2 3975 78
1123167 44255 4/14/2023 7:23:12 AM 4/14/2023 7:23:13 AM IVR call: balance Received call for balance for account 10425561 undefined 7 2 5119 78
1123161 44254 4/14/2023 7:20:17 AM 4/14/2023 7:20:34 AM IVR call: statement Received call for statement for account 10441765 sent message: 40203 8 2 32401 79
1123157 44253 4/14/2023 7:17:46 AM 4/14/2023 7:18:09 AM IVR call: statement Received call for statement for account 10218993 sent message: 40202 8 2 2986 79
1123154 44252 4/14/2023 7:16:16 AM 4/14/2023 7:16:17 AM IVR call: balance Received call for balance for account 10117712 undefined 7 2 26200 78
1123129 44251 4/14/2023 7:03:01 AM 4/14/2023 7:03:22 AM IVR call: statement Received call for statement for account 10087915 sent message: 40200 8 2 12032 79
1123105 44250 4/14/2023 6:57:34 AM 4/14/2023 6:57:35 AM IVR call: balance Received call for balance for account 10346523 undefined 7 2 7151 78
1123093 44249 4/14/2023 6:52:48 AM 4/14/2023 6:53:17 AM IVR call: statement Received call for statement for account 10087195 sent message: 40199 8 2 32400 79
1123083 44248 4/14/2023 6:50:57 AM 4/14/2023 6:50:58 AM IVR call: balance Received call for balance for account 10364064 undefined 7 2 29328 78
1123077 44247 4/14/2023 6:46:31 AM 4/14/2023 6:46:32 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78
1123075 44246 4/14/2023 6:44:47 AM 4/14/2023 6:44:48 AM IVR call: balance Received call for balance for account 10065424 undefined 7 2 7878 78
1123065 44245 4/14/2023 6:39:46 AM 4/14/2023 6:40:02 AM IVR call: statement Received call for statement for account 10406240 sent message: 40196 8 2 24650 79
1123060 44244 4/14/2023 6:37:59 AM 4/14/2023 6:38:00 AM IVR call: balance Received call for balance for account 10065424 undefined 7 2 7878 78
1123046 44243 4/14/2023 6:32:01 AM 4/14/2023 6:32:02 AM IVR call: balance Received call for balance for account 10021937 undefined 7 2 28446 78
11948 4/14/2023 6:31:01 AM 4/14/2023 6:31:04 AM 10364404 Water meter was leaking since end of 2022. Meter was only replace in April 2023. 23 3 10882 17 2 23 1 96 305
1123038 44242 4/14/2023 6:28:48 AM 4/14/2023 6:28:49 AM IVR call: balance Received call for balance for account 10387842 undefined 7 2 8161 78