Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
15923 4/14/2023 8:16:11 AM 4/14/2023 8:16:13 AM Skip to be removed off site We have a skip on site that has never been emptied but we get a monthly charge for the skip. Please remove the skip. 23 3 32410 5 2 23 4 121 559
15923 4/14/2023 8:16:07 AM 4/14/2023 8:16:10 AM Skip to be removed off site We have a skip on site that has never been emptied but we get a monthly charge for the skip. Please remove the skip. 23 3 32410 5 2 23 4 121 559
1123274 44278 4/14/2023 8:15:52 AM 4/14/2023 8:16:10 AM IVR call: statement Received call for statement for account 10035865 sent message: 40215 8 2 10135 79
1123265 44277 4/14/2023 8:13:15 AM 4/14/2023 8:13:16 AM IVR call: balance Received call for balance for account 10419545 undefined 7 2 2777 78
1123263 44276 4/14/2023 8:12:06 AM 4/14/2023 8:12:20 AM IVR call: statement Received call for statement for account 10042501 sent message: 40213 8 2 32409 79
1123262 44275 4/14/2023 8:11:04 AM 4/14/2023 8:11:05 AM IVR call: balance Received call for balance for account 10042501 undefined 7 2 32409 78
1123260 44274 4/14/2023 8:10:05 AM 4/14/2023 8:10:06 AM IVR call: balance Received call for balance for account 10392708 undefined 7 2 8751 78
1123256 44273 4/14/2023 8:09:06 AM 4/14/2023 8:09:07 AM IVR call: balance Received call for balance for account 10251672 undefined 7 2 13428 78
1123255 44272 4/14/2023 8:08:46 AM 4/14/2023 8:08:47 AM IVR call: balance Received call for balance for account 10392708 undefined 7 2 8751 78
1123252 44271 4/14/2023 8:04:37 AM 4/14/2023 8:04:38 AM IVR call: balance Received call for balance for account 10368608 undefined 7 2 29318 78
1123227 44270 4/14/2023 7:52:08 AM 4/14/2023 7:52:26 AM IVR call: statement Received call for statement for account 10063429 sent message: 40212 8 2 5046 79
1123222 44269 4/14/2023 7:50:06 AM 4/14/2023 7:50:07 AM IVR call: balance Received call for balance for account 10345419 undefined 7 2 5120 78
44263 4/14/2023 7:49:29 AM 4/14/2023 7:49:32 AM HIGH CONSUMPTION between 202101 - 202104 6 3 32405 89 17 4 23 1 112 187
1123220 44268 4/14/2023 7:49:13 AM 4/14/2023 7:49:14 AM IVR call: balance Received call for balance for account 10245195 undefined 7 2 19676 78
44266 4/14/2023 7:48:52 AM 4/14/2023 7:49:22 AM water late termination property was registered in 2022/01 6 3 32408 110 4 2 23 1 113 205 205
1123219 44267 4/14/2023 7:48:45 AM 4/14/2023 7:48:46 AM IVR call: balance Received call for balance for account 10345419 undefined 7 2 5120 78
1123216 44265 4/14/2023 7:47:58 AM 4/14/2023 7:48:00 AM IVR call: balance Received call for balance for account 10345419 undefined 7 2 5120 78
1123213 44264 4/14/2023 7:47:36 AM 4/14/2023 7:47:38 AM IVR call: balance Received call for balance for account 10012628 undefined 7 2 32406 78
44261 4/14/2023 7:47:04 AM 4/14/2023 7:47:23 AM meter changed meter leak reported and changed by waterworks 23 3 32403 210 17 3 23 1 112 1516 1516
1123210 44262 4/14/2023 7:46:27 AM 4/14/2023 7:46:28 AM IVR call: balance Received call for balance for account 20082268 undefined 7 2 5221 78