Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1123736 44349 4/14/2023 12:31:38 PM 4/14/2023 12:31:39 PM IVR call: balance Received call for balance for account 10250752 undefined 7 2 4740 78
1123724 44348 4/14/2023 12:30:25 PM 4/14/2023 12:30:26 PM IVR call: balance Received call for balance for account 10250752 undefined 7 2 4740 78
1123704 44347 4/14/2023 12:19:41 PM 4/14/2023 12:19:42 PM IVR call: balance Received call for balance for account 10052279 undefined 7 2 5390 78
1123702 44346 4/14/2023 12:18:24 PM 4/14/2023 12:18:25 PM IVR call: balance Received call for balance for account 10052279 undefined 7 2 5390 78
1123693 44345 4/14/2023 12:16:53 PM 4/14/2023 12:16:55 PM IVR call: balance Received call for balance for account 10052279 undefined 7 2 5390 78
1123676 44344 4/14/2023 12:10:03 PM 4/14/2023 12:10:04 PM IVR call: balance Received call for balance for account 10414034 undefined 7 2 15435 78
1123665 44343 4/14/2023 11:58:43 AM 4/14/2023 11:58:44 AM IVR call: balance Received call for balance for account 10431113 undefined 7 2 31580 78
1123664 44342 4/14/2023 11:57:39 AM 4/14/2023 11:57:55 AM IVR call: statement Received call for statement for account 10431113 sent message: 40284 8 2 31580 79
44341 4/14/2023 11:51:00 AM 4/14/2023 11:51:04 AM new development,consumer moved in on the 01st october 2022. New development,consumer moved in on the 01st October 2022..charged for services which she did not use.Please investigate. 6 3 32441 21 5 2 23 8 50 21
1123651 44340 4/14/2023 11:46:13 AM 4/14/2023 11:46:14 AM IVR call: balance Received call for balance for account 10261095 undefined 7 2 6643 78
1123623 44339 4/14/2023 11:26:15 AM 4/14/2023 11:26:37 AM IVR call: statement Received call for statement for account 10205980 sent message: 40277 8 2 17556 79
1123616 44338 4/14/2023 11:23:48 AM 4/14/2023 11:24:37 AM IVR call: statement Received call for statement for account 10205980 sent message: 40276 8 2 17556 79
1123607 44337 4/14/2023 11:13:16 AM 4/14/2023 11:13:18 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
1123604 44336 4/14/2023 11:11:38 AM 4/14/2023 11:11:39 AM IVR call: balance Received call for balance for account 10432550 undefined 7 2 21799 78
1123603 44335 4/14/2023 11:09:57 AM 4/14/2023 11:10:10 AM IVR call: statement Received call for statement for account 10021772 sent message: 40275 8 2 12718 79
1123598 44334 4/14/2023 11:08:32 AM 4/14/2023 11:08:49 AM IVR call: statement Received call for statement for account 10021771 sent message: 40274 8 2 13814 79
1123596 44333 4/14/2023 11:07:31 AM 4/14/2023 11:07:32 AM IVR call: balance Received call for balance for account 10021771 undefined 7 2 13814 78
1123591 44332 4/14/2023 11:00:44 AM 4/14/2023 11:00:45 AM IVR call: balance Received call for balance for account 10272364 undefined 7 2 32440 78
1123587 44331 4/14/2023 10:58:22 AM 4/14/2023 10:58:24 AM IVR call: balance Received call for balance for account 10284057 undefined 7 2 13693 78
1123585 44330 4/14/2023 10:56:41 AM 4/14/2023 10:56:42 AM IVR call: balance Received call for balance for account 10330213 undefined 7 2 5049 78