Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1124169 44391 4/14/2023 4:46:32 PM 4/14/2023 4:46:34 PM IVR call: balance Received call for balance for account 10259242 undefined 7 2 21199 78
1124164 44390 4/14/2023 4:41:49 PM 4/14/2023 4:41:50 PM IVR call: balance Received call for balance for account 10111516 undefined 7 2 9872 78
1124149 44389 4/14/2023 4:22:56 PM 4/14/2023 4:22:57 PM IVR call: balance Received call for balance for account 10085001 undefined 7 2 32451 78
1124148 44388 4/14/2023 4:22:04 PM 4/14/2023 4:22:06 PM IVR call: balance Received call for balance for account 10085001 undefined 7 2 32451 78
1124093 44387 4/14/2023 3:44:38 PM 4/14/2023 3:44:38 PM IVR call:? Received call for ? for account 10419256 8522
1124092 44386 4/14/2023 3:43:16 PM 4/14/2023 3:43:18 PM IVR call: balance Received call for balance for account 10419256 undefined 7 2 8522 78
1124077 44385 4/14/2023 3:33:26 PM 4/14/2023 3:33:27 PM IVR call: balance Received call for balance for account 10348732 undefined 7 2 8287 78
1124030 44384 4/14/2023 2:56:10 PM 4/14/2023 2:56:29 PM IVR call: statement Received call for statement for account 10389420 sent message: 40307 8 2 7049 79
1124028 44383 4/14/2023 2:54:03 PM 4/14/2023 2:54:04 PM IVR call: balance Received call for balance for account 10377616 undefined 7 2 23056 78
1124027 44382 4/14/2023 2:53:02 PM 4/14/2023 2:53:03 PM IVR call: balance Received call for balance for account 10389420 undefined 7 2 7049 78
1124021 44381 4/14/2023 2:47:58 PM 4/14/2023 2:47:59 PM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78
1124020 44380 4/14/2023 2:47:14 PM 4/14/2023 2:47:15 PM IVR call: balance Received call for balance for account 10290902 undefined 7 2 24779 78
1124011 44379 4/14/2023 2:43:18 PM 4/14/2023 2:43:19 PM IVR call: balance Received call for balance for account 10049431 undefined 7 2 11685 78
1124007 44378 4/14/2023 2:40:35 PM 4/14/2023 2:40:36 PM IVR call: balance Received call for balance for account 10044628 undefined 7 2 8146 78
1124001 44377 4/14/2023 2:33:21 PM 4/14/2023 2:33:22 PM IVR call: balance Received call for balance for account 10044268 undefined 7 2 21830 78
1123997 44376 4/14/2023 2:31:52 PM 4/14/2023 2:31:53 PM IVR call: balance Received call for balance for account 10044268 undefined 7 2 21830 78
1123998 44375 4/14/2023 2:31:48 PM 4/14/2023 2:31:51 PM IVR call: balance Received call for balance for account 10262272 undefined 7 2 22980 78
1123989 44374 4/14/2023 2:26:52 PM 4/14/2023 2:27:06 PM IVR call: statement Received call for statement for account 10366585 sent message: 40306 8 2 4417 79
1123981 44373 4/14/2023 2:24:05 PM 4/14/2023 2:24:22 PM IVR call: statement Received call for statement for account 10399585 sent message: 40305 8 2 32325 79
1123980 44372 4/14/2023 2:23:06 PM 4/14/2023 2:23:07 PM IVR call: balance Received call for balance for account 10399585 undefined 7 2 32325 78