Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1125777 44566 4/17/2023 11:17:21 AM 4/17/2023 11:17:22 AM IVR call: balance Received call for balance for account 10011386 undefined 7 2 12347 78
1125774 44565 4/17/2023 11:15:40 AM 4/17/2023 11:15:41 AM IVR call: balance Received call for balance for account 10241640 undefined 7 2 31302 78
1125773 44564 4/17/2023 11:14:50 AM 4/17/2023 11:14:51 AM IVR call: balance Received call for balance for account 10286110 undefined 7 2 5269 78
1125770 44563 4/17/2023 11:13:33 AM 4/17/2023 11:13:34 AM IVR call: balance Received call for balance for account 10239440 undefined 7 2 31303 78
1125756 44562 4/17/2023 11:05:33 AM 4/17/2023 11:05:34 AM IVR call: balance Received call for balance for account 10114827 undefined 7 2 4142 78
1125750 44561 4/17/2023 11:01:53 AM 4/17/2023 11:01:55 AM IVR call: balance Received call for balance for account 10351559 undefined 7 2 32476 78
1125746 44560 4/17/2023 11:00:44 AM 4/17/2023 11:00:45 AM IVR call: balance Received call for balance for account 10007727 undefined 7 2 10325 78
1125741 44559 4/17/2023 10:59:54 AM 4/17/2023 10:59:55 AM IVR call: balance Received call for balance for account 10007728 undefined 7 2 10324 78
44558 4/17/2023 10:56:35 AM 4/17/2023 10:56:37 AM WATER high water consumption for the month of 2023/02/25 over charged 23 3 32475 37 15 2 23 1 50 37
44556 4/17/2023 10:54:39 AM 4/17/2023 10:57:38 AM REVERSING DOG TAX 2022/12 THERE WAS AN INSPECTION DONE AND CONFIRMED NO DOGS FOUND ON THE PROPERTY<div>REVERSING DOG TAX AS FROM 2022/12</div><br/><b>Journal Number</b>: [243053] 24 3 32474 239 5 2 23 11 72 145487 3290 3290
1125728 44557 4/17/2023 10:52:46 AM 4/17/2023 10:53:16 AM IVR call: statement Received call for statement for account 10365893 sent message: 40406 8 2 15836 79
1125727 44555 4/17/2023 10:50:52 AM 4/17/2023 10:51:07 AM IVR call: statement Received call for statement for account 10439670 sent message: 40405 8 2 28364 79
1125724 44554 4/17/2023 10:49:42 AM 4/17/2023 10:49:43 AM IVR call: balance Received call for balance for account 10439670 undefined 7 2 28364 78
1125722 44553 4/17/2023 10:47:39 AM 4/17/2023 10:47:40 AM IVR call: balance Received call for balance for account 10038320 undefined 7 2 7167 78
1125718 44552 4/17/2023 10:44:44 AM 4/17/2023 10:45:03 AM IVR call: statement Received call for statement for account 10392851 sent message: 40404 8 2 32472 79
1125712 44551 4/17/2023 10:37:08 AM 4/17/2023 10:37:09 AM IVR call:? Received call for ? for account 10280087 8504
1125702 44550 4/17/2023 10:25:51 AM 4/17/2023 10:25:51 AM IVR call:? Received call for ? for account 10137000 29262
1125701 44549 4/17/2023 10:24:44 AM 4/17/2023 10:25:03 AM IVR call: statement Received call for statement for account 10115537 sent message: 40403 8 2 32471 79
1125697 44548 4/17/2023 10:22:10 AM 4/17/2023 10:22:11 AM IVR call: balance Received call for balance for account 10269681 undefined 7 2 8996 78
1125692 44547 4/17/2023 10:20:08 AM 4/17/2023 10:20:30 AM IVR call: statement Received call for statement for account 10280087 sent message: 40402 8 2 8504 79