Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
44684 4/18/2023 12:30:30 PM 4/18/2023 12:30:32 PM WATER QUERY tand No: 080 008 NU504131 00000 0000 0000 Restart from Reading Date:&nbsp;<div><br></div><div>Acct No: 10287728 Name: NTUTU SA</div><div>Str. Name: ZONE 08 NU 04131/00 Complx:&nbsp;</div><div>Met.Loc: . ZONE 08 NU 04131/00 Serv Rem:&nbsp;</div><div>Meter No: BSRA3343 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 747 Route: 550 Tar-Code: WA0100</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2019/05/22 3 4291.000 1.00000 43.000 C 2019/06/23 ZZZZZZ</div><div>2019/03/17 3 4248.000 1.00000 119.000 C 2019/04/27&nbsp;</div><div>2018/10/10 3 4129.000 1.00000 19.000 C 2018/11/28&nbsp;</div><div>2018/09/12 3 4110.000 1.00000 37.000 C 2018/10/20&nbsp;</div><div>2018/07/12 3 4073.000 1.00000 31.000 C 2018/08/25&nbsp;</div><div>2018/06/11 3 4042.000 1.00000 44.000 C 2018/08/01&nbsp;</div><div>2018/05/10 3 3998.000 1.00000 35.000 C 2018/06/23&nbsp;</div><div>2018/04/12 3 3963.000 1.00000 248.000 C 2018/05/26&nbsp;</div><div>2017/11/09 3 3715.000 1.00000 42.000 C 2017/12/23&nbsp;</div><div>2017/10/12 3 3673.000 1.00000 333.000 C 2017/11/25&nbsp;</div><div>2017/05/18 3 3340.000 1.00000 10.000 C 2017/06/24&nbsp;</div><div>»</div><div><br></div><div>OK Home Quit&nbsp;&nbsp;</div><div>BES08024 blib/bem10024 COUXM Copyright 2005 Business Connexion. All Rights Reserved. *-* Buffalo City Metro Municipality Prod</div> 6 3 32531 89 15 4 23 1 101 187
25822 4/18/2023 11:57:15 AM 4/18/2023 12:09:03 PM Wrong Billing Meter not read. Current 02398.584 Please assist with wrong billing 23 3 26735 15 2 23 1 50 2472
1126955 44683 4/18/2023 11:56:38 AM 4/18/2023 11:56:39 AM IVR call: balance Received call for balance for account 10025821 undefined 7 2 32530 78
1126952 44682 4/18/2023 11:53:58 AM 4/18/2023 11:53:59 AM IVR call: balance Received call for balance for account 10429663 undefined 7 2 6446 78
1126949 44681 4/18/2023 11:47:57 AM 4/18/2023 11:47:58 AM IVR call: balance Received call for balance for account 10443281 undefined 7 2 32529 78
1126931 44680 4/18/2023 11:33:58 AM 4/18/2023 11:33:59 AM IVR call: balance Received call for balance for account 10412412 undefined 7 2 2815 78
1126905 44679 4/18/2023 11:25:56 AM 4/18/2023 11:25:57 AM IVR call: balance Received call for balance for account 20327704 undefined 7 2 26465 78
1126898 44678 4/18/2023 11:24:45 AM 4/18/2023 11:24:46 AM IVR call: balance Received call for balance for account 10180255 undefined 7 2 32528 78
1126886 44677 4/18/2023 11:22:16 AM 4/18/2023 11:22:17 AM IVR call: balance Received call for balance for account 10209160 undefined 7 2 28617 78
1126880 4/18/2023 11:20:56 AM 4/18/2023 11:20:57 AM IVR call:? Received call for ? for account undefined
1126875 44676 4/18/2023 11:13:57 AM 4/18/2023 11:14:21 AM IVR call: statement Received call for statement for account 10182006 sent message: 40495 8 2 32250 79
1126855 44675 4/18/2023 11:02:24 AM 4/18/2023 11:02:25 AM IVR call: balance Received call for balance for account 10368640 undefined 7 2 3816 78
1126851 44674 4/18/2023 11:02:00 AM 4/18/2023 11:02:01 AM IVR call: balance Received call for balance for account 10018828 undefined 7 2 7550 78
1126845 44673 4/18/2023 11:01:19 AM 4/18/2023 11:01:20 AM IVR call: balance Received call for balance for account 10368640 undefined 7 2 3816 78
1126831 44672 4/18/2023 10:58:08 AM 4/18/2023 10:58:10 AM IVR call: balance Received call for balance for account 10280087 undefined 7 2 8504 78
1126827 44671 4/18/2023 10:55:45 AM 4/18/2023 10:55:46 AM IVR call: balance Received call for balance for account 10034163 undefined 7 2 11836 78
1126780 44670 4/18/2023 10:45:43 AM 4/18/2023 10:45:44 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78
1126777 44669 4/18/2023 10:44:13 AM 4/18/2023 10:44:14 AM IVR call: balance Received call for balance for account 10292671 undefined 7 2 5860 78
44658 4/18/2023 10:41:55 AM 4/18/2023 10:41:57 AM Being charged for 2 different water meters for Jan, Feb &amp; March 2023 I'm being charged for 2 different meter nos from January 2023 till now and pls credit me with all the interest billed for the following months on the unpaid amt. What's wrong with billing dept? 23 3 32525 17 2 23 1 112 3326
1126768 44668 4/18/2023 10:38:01 AM 4/18/2023 10:38:02 AM IVR call: balance Received call for balance for account 10064823 undefined 7 2 13893 78