Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1128688 | 44798 | 4/20/2023 7:31:15 AM | 4/20/2023 7:31:16 AM | IVR call: balance | Received call for balance for account 10036816 undefined | 7 | 2 | 14185 | 78 | ||||||||||||||||||||||||||||||||
| 1128690 | 44797 | 4/20/2023 7:31:14 AM | 4/20/2023 7:31:30 AM | IVR call: statement | Received call for statement for account 10357234 sent message: 40582 | 8 | 2 | 32566 | 79 | ||||||||||||||||||||||||||||||||
| 1128685 | 44796 | 4/20/2023 7:29:53 AM | 4/20/2023 7:29:54 AM | IVR call: balance | Received call for balance for account 10036816 undefined | 7 | 2 | 14185 | 78 | ||||||||||||||||||||||||||||||||
| 1128679 | 44795 | 4/20/2023 7:26:06 AM | 4/20/2023 7:26:06 AM | IVR call:? | Received call for ? for account 10343228 | 32565 | |||||||||||||||||||||||||||||||||||
| 1128673 | 44794 | 4/20/2023 7:22:22 AM | 4/20/2023 7:22:36 AM | IVR call: statement | Received call for statement for account 10435945 sent message: 40581 | 8 | 2 | 32564 | 79 | ||||||||||||||||||||||||||||||||
| 1128669 | 44793 | 4/20/2023 7:21:26 AM | 4/20/2023 7:21:27 AM | IVR call: balance | Received call for balance for account 10435945 undefined | 7 | 2 | 32564 | 78 | ||||||||||||||||||||||||||||||||
| 1128644 | 44792 | 4/20/2023 7:05:25 AM | 4/20/2023 7:05:26 AM | IVR call: balance | Received call for balance for account 10387469 undefined | 7 | 2 | 15106 | 78 | ||||||||||||||||||||||||||||||||
| 1128640 | 44791 | 4/20/2023 7:03:10 AM | 4/20/2023 7:03:11 AM | IVR call: balance | Received call for balance for account 10177499 undefined | 7 | 2 | 15110 | 78 | ||||||||||||||||||||||||||||||||
| 1128637 | 44790 | 4/20/2023 7:01:13 AM | 4/20/2023 7:01:14 AM | IVR call:? | Received call for ? for account 10108347 | 9124 | |||||||||||||||||||||||||||||||||||
| 1128611 | 44789 | 4/20/2023 6:53:39 AM | 4/20/2023 6:53:41 AM | IVR call: balance | Received call for balance for account 20237105 undefined | 7 | 2 | 32563 | 78 | ||||||||||||||||||||||||||||||||
| 1128567 | 44787 | 4/20/2023 6:35:12 AM | 4/20/2023 6:35:30 AM | IVR call: statement | Received call for statement for account 10399578 sent message: 40579 | 8 | 2 | 19686 | 79 | ||||||||||||||||||||||||||||||||
| 44786 | 4/20/2023 6:31:15 AM | 4/20/2023 6:31:16 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2023/03/25 | 6 | 3 | 32562 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 44785 | 4/20/2023 6:20:39 AM | 5/26/2023 10:45:17 AM | WATER | HIGH WATER CONSUMPTION ON THE BELOW METER WAS CAUSED OF THE INCORRECT READINGS THE METER WAS REMOVED IN 2008/12/02 PLEASE SEE FRONT DESK AND MACROCOMM THE INFORMATION<div><br></div><br/><b>Journal Number</b>: [691354]<br/><b>Journal Amount</b>: [49377,08] | 27 | 3 | 32561 | 114 | 17 | 2 | 23 | 1 | 112 | 5/26/2023 10:44:42 AM | 145664 | 8 | 201 | 8 | |||||||||||||||||||||||
| 1128510 | 44784 | 4/20/2023 6:03:11 AM | 4/20/2023 6:03:12 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 | ||||||||||||||||||||||||||||||||
| 1128508 | 44783 | 4/20/2023 6:02:09 AM | 4/20/2023 6:02:11 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | ||||||||||||||||||||||||||||||||
| 1128493 | 44782 | 4/20/2023 5:49:20 AM | 4/20/2023 5:49:34 AM | IVR call: statement | Received call for statement for account 10442961 sent message: 40575 | 8 | 2 | 32322 | 79 | ||||||||||||||||||||||||||||||||
| 1128475 | 44781 | 4/20/2023 4:40:00 AM | 4/20/2023 4:40:01 AM | IVR call: balance | Received call for balance for account 10362248 undefined | 7 | 2 | 5507 | 78 | ||||||||||||||||||||||||||||||||
| 1128474 | 4/20/2023 4:38:20 AM | 4/20/2023 4:38:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1128473 | 4/20/2023 4:36:51 AM | 4/20/2023 4:36:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1128459 | 44780 | 4/19/2023 11:48:33 PM | 4/19/2023 11:48:54 PM | IVR call: statement | Received call for statement for account 10067623 sent message: 40574 | 8 | 2 | 19361 | 79 |