Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44875 | 4/20/2023 1:18:59 PM | 4/20/2023 1:19:01 PM | WATER | NEW METER INSTALLED PLEASE SEE ATTACHED FROM W/W READINGS 130 TAKEN ON THE 27/03/2023 | 6 | 3 | 32590 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 44874 | 4/20/2023 1:10:32 PM | 4/20/2023 1:10:34 PM | water query | leakking meter fixed by water works 2023/04/20 | 30 | 3 | 32589 | 228 | 3 | 1 | 96 | 2017 | |||||||||||||||||||||||||||||
| 1129378 | 44873 | 4/20/2023 12:57:44 PM | 4/20/2023 12:57:59 PM | IVR call: meter-reading | Received call for meter-reading for account 10239479 Meter reading: [2512] Meter type: [water] | 10 | 2 | 17925 | 81 | ||||||||||||||||||||||||||||||||
| 1129353 | 44872 | 4/20/2023 12:43:52 PM | 4/20/2023 12:43:53 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1129350 | 44871 | 4/20/2023 12:42:50 PM | 4/20/2023 12:42:51 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1129349 | 44870 | 4/20/2023 12:41:48 PM | 4/20/2023 12:41:49 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1129347 | 44869 | 4/20/2023 12:40:59 PM | 4/20/2023 12:41:12 PM | IVR call: meter-reading | Received call for meter-reading for account 10266309 Meter reading: [3500] Meter type: [water] | 10 | 2 | 13361 | 81 | ||||||||||||||||||||||||||||||||
| 44867 | 4/20/2023 12:40:17 PM | 4/20/2023 12:52:58 PM | WATER QUERY | meter changed with incorrect reading see 20212/11/02 - 2021/12/10 as a result of high consumption - 290 | 30 | 3 | 32587 | 223 | 2 | 1 | 112 | 1968 | 1968 | ||||||||||||||||||||||||||||
| 1129341 | 44868 | 4/20/2023 12:39:30 PM | 4/20/2023 12:39:52 PM | IVR call: meter-reading | Received call for meter-reading for account 10266309 Meter reading: [35008386] Meter type: [water] | 10 | 2 | 13361 | 81 | ||||||||||||||||||||||||||||||||
| 44866 | 4/20/2023 12:35:59 PM | 4/20/2023 12:36:02 PM | late termination | PLEASE TRANSFER SERVICE TO THE NEW OWNERS ACCOUNT NO.10418703. | 6 | 3 | 32586 | 114 | 5 | 2 | 23 | 6 | 122 | 201 | |||||||||||||||||||||||||||
| 1129324 | 44865 | 4/20/2023 12:32:39 PM | 4/20/2023 12:33:22 PM | IVR call: statement | Received call for statement for account 10290379 sent message: 40628 | 8 | 2 | 19105 | 79 | ||||||||||||||||||||||||||||||||
| 1129316 | 44864 | 4/20/2023 12:30:07 PM | 4/20/2023 12:30:08 PM | IVR call: balance | Received call for balance for account 20167923 undefined | 7 | 2 | 6091 | 78 | ||||||||||||||||||||||||||||||||
| 1129313 | 44863 | 4/20/2023 12:29:52 PM | 4/20/2023 12:29:53 PM | IVR call:? | Received call for ? for account 10290379 | 19105 | |||||||||||||||||||||||||||||||||||
| 1129311 | 44862 | 4/20/2023 12:28:36 PM | 4/20/2023 12:28:55 PM | IVR call: meter-reading | Received call for meter-reading for account 10022221 Meter reading: [234] Meter type: [water] | 10 | 2 | 5892 | 81 | ||||||||||||||||||||||||||||||||
| 44861 | 4/20/2023 12:13:38 PM | 4/20/2023 12:13:41 PM | No Water charged for March 2023 billing | No Water charged for March 2023 billing. | 6 | 3 | 32585 | 21 | 4 | 2 | 23 | 1 | 113 | 21 | |||||||||||||||||||||||||||
| 1129268 | 44860 | 4/20/2023 12:05:36 PM | 4/20/2023 12:05:53 PM | IVR call: statement | Received call for statement for account 10054575 sent message: 40625 | 8 | 2 | 31782 | 79 | ||||||||||||||||||||||||||||||||
| 1129267 | 44859 | 4/20/2023 12:05:22 PM | 4/20/2023 12:05:38 PM | IVR call: meter-reading | Received call for meter-reading for account 10373877 Meter reading: [133] Meter type: [water] | 10 | 2 | 32584 | 81 | ||||||||||||||||||||||||||||||||
| 1129262 | 44858 | 4/20/2023 12:04:22 PM | 4/20/2023 12:04:23 PM | IVR call: balance | Received call for balance for account 10054575 undefined | 7 | 2 | 31782 | 78 | ||||||||||||||||||||||||||||||||
| 1129250 | 44857 | 4/20/2023 11:57:36 AM | 4/20/2023 11:57:37 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 44856 | 4/20/2023 11:46:47 AM | 4/20/2023 11:46:50 AM | WATER | WATER METER REPORTED TO W/W. | 6 | 3 | 32583 | 114 | 17 | 3 | 23 | 1 | 96 | 201 |