Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1129576 | 44895 | 4/20/2023 3:25:42 PM | 4/20/2023 3:25:43 PM | IVR call: balance | Received call for balance for account 10237887 undefined | 7 | 2 | 26436 | 78 | ||||||||||||||||||||||||||||||||
| 44894 | 4/20/2023 2:57:27 PM | 4/20/2023 2:57:30 PM | Water Query | I spoke to one of the consultants over the phone today concerning the balance on this account. It became clear that there is a water issue on my property that needs to be investigated. I will hire a plumber as soon as possible to a check and submit the report, Thanks | 23 | 3 | 7191 | 17 | 3 | 23 | 1 | 96 | 3333 | ||||||||||||||||||||||||||||
| 1129568 | 44893 | 4/20/2023 2:46:16 PM | 4/20/2023 2:46:17 PM | IVR call: balance | Received call for balance for account 10425082 undefined | 7 | 2 | 4938 | 78 | ||||||||||||||||||||||||||||||||
| 1129565 | 44892 | 4/20/2023 2:40:08 PM | 4/20/2023 2:40:23 PM | IVR call: meter-reading | Received call for meter-reading for account 10256682 Meter reading: [24] Meter type: [water] | 10 | 2 | 8608 | 81 | ||||||||||||||||||||||||||||||||
| 1129551 | 44891 | 4/20/2023 2:22:09 PM | 4/20/2023 2:22:28 PM | IVR call: meter-reading | Received call for meter-reading for account 10286946 Meter reading: [1778] Meter type: [water] | 10 | 2 | 32596 | 81 | ||||||||||||||||||||||||||||||||
| 1129548 | 44890 | 4/20/2023 2:19:56 PM | 4/20/2023 2:19:57 PM | IVR call: balance | Received call for balance for account 10428151 undefined | 7 | 2 | 8049 | 78 | ||||||||||||||||||||||||||||||||
| 1129542 | 44889 | 4/20/2023 2:17:10 PM | 4/20/2023 2:17:11 PM | IVR call: balance | Received call for balance for account 10364866 undefined | 7 | 2 | 5598 | 78 | ||||||||||||||||||||||||||||||||
| 44888 | 4/20/2023 2:13:03 PM | 4/20/2023 2:13:05 PM | water | stolen copper piping thats feeding the house with water due to this consumer water account was very high | 30 | 3 | 32595 | 23 | 2 | 1 | 96 | 23 | |||||||||||||||||||||||||||||
| 44887 | 4/20/2023 2:09:44 PM | 4/20/2023 2:09:46 PM | late termination | CAN YOU PLEASE CLOSE THE ACCOUNT (ERF BCB04048) AS IT WAS SUBDIVIDED TO ERF BCB04083 AND ERF B04149. | 6 | 3 | 32594 | 114 | 5 | 2 | 23 | 6 | 60 | 201 | |||||||||||||||||||||||||||
| 1129520 | 44886 | 4/20/2023 2:04:33 PM | 4/20/2023 2:04:35 PM | IVR call: balance | Received call for balance for account 10434843 undefined | 7 | 2 | 13631 | 78 | ||||||||||||||||||||||||||||||||
| 1129517 | 44885 | 4/20/2023 2:04:00 PM | 4/20/2023 2:04:01 PM | IVR call: balance | Received call for balance for account 10375705 undefined | 7 | 2 | 7501 | 78 | ||||||||||||||||||||||||||||||||
| 1129508 | 44884 | 4/20/2023 2:03:18 PM | 4/20/2023 2:03:19 PM | IVR call: balance | Received call for balance for account 10345705 undefined | 7 | 2 | 32593 | 78 | ||||||||||||||||||||||||||||||||
| 1129462 | 44883 | 4/20/2023 1:40:27 PM | 4/20/2023 1:40:51 PM | IVR call: meter-reading | Received call for meter-reading for account 20087869 Meter reading: [01844985] Meter type: [water] | 10 | 2 | 393 | 81 | ||||||||||||||||||||||||||||||||
| 1129461 | 44882 | 4/20/2023 1:38:26 PM | 4/20/2023 1:38:27 PM | IVR call:? | Received call for ? for account 20087869 | 393 | |||||||||||||||||||||||||||||||||||
| 1129443 | 44881 | 4/20/2023 1:33:16 PM | 4/20/2023 1:33:18 PM | IVR call: balance | Received call for balance for account 10440112 undefined | 7 | 2 | 32592 | 78 | ||||||||||||||||||||||||||||||||
| 44880 | 4/20/2023 1:31:20 PM | 4/20/2023 1:31:23 PM | WATER | WATER LEAK PLUMBERS LETTER TO BE SUBMITTED.<div><br></div> | 6 | 3 | 32591 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1129430 | 44879 | 4/20/2023 1:28:04 PM | 4/20/2023 1:28:05 PM | IVR call: balance | Received call for balance for account 10429386 undefined | 7 | 2 | 27776 | 78 | ||||||||||||||||||||||||||||||||
| 1129422 | 44878 | 4/20/2023 1:24:01 PM | 4/20/2023 1:24:01 PM | IVR call:? | Received call for ? for account 10399694 | 18041 | |||||||||||||||||||||||||||||||||||
| 1129420 | 44877 | 4/20/2023 1:23:42 PM | 4/20/2023 1:23:43 PM | IVR call: balance | Received call for balance for account 10276719 undefined | 7 | 2 | 9365 | 78 | ||||||||||||||||||||||||||||||||
| 1129413 | 44876 | 4/20/2023 1:21:00 PM | 4/20/2023 1:21:19 PM | IVR call: statement | Received call for statement for account 10434843 sent message: 40634 | 8 | 2 | 13631 | 79 |