Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
44914 4/21/2023 8:10:35 AM 4/21/2023 8:10:38 AM water query water query,consumer fixed leaking trench around the storeroom affidavit submitted from the plumber 21/04/2023. 30 3 32603 141 3 1 96 239
1129817 44915 4/21/2023 8:07:57 AM 4/21/2023 8:07:58 AM IVR call: balance Received call for balance for account 10218850 undefined 7 2 27487 78
1129801 44913 4/21/2023 7:54:39 AM 4/21/2023 7:55:01 AM IVR call: meter-reading Received call for meter-reading for account 10422916 Meter reading: [2934378] Meter type: [water] 10 2 14275 81
44912 4/21/2023 7:50:42 AM 4/21/2023 8:00:59 AM WATER SUBMITTED REPORT FROM W/W REF NO.825212 AND PLEASE SPLIT CONSUMPTION FOR 2022/03/26. 30 3 32601 114 17 2 23 1 96 201 201
1129787 44911 4/21/2023 7:48:48 AM 4/21/2023 7:48:49 AM IVR call: balance Received call for balance for account 10241999 undefined 7 2 32600 78
1129785 44909 4/21/2023 7:46:39 AM 4/21/2023 7:46:40 AM IVR call: balance Received call for balance for account 10421915 undefined 7 2 32598 78
1129784 44908 4/21/2023 7:45:49 AM 4/21/2023 7:45:51 AM IVR call: balance Received call for balance for account 10060602 undefined 7 2 32597 78
1129783 44907 4/21/2023 7:44:58 AM 4/21/2023 7:45:00 AM IVR call: balance Received call for balance for account 10060602 undefined 7 2 32597 78
1129779 44906 4/21/2023 7:43:59 AM 4/21/2023 7:44:00 AM IVR call: balance Received call for balance for account 10060602 undefined 7 2 32597 78
1129776 44905 4/21/2023 7:42:00 AM 4/21/2023 7:42:16 AM IVR call: meter-reading Received call for meter-reading for account 10362713 Meter reading: [677] Meter type: [water] 10 2 1683 81
1129722 44904 4/21/2023 7:06:40 AM 4/21/2023 7:06:41 AM IVR call: balance Received call for balance for account 10364960 undefined 7 2 5222 78
1129696 44903 4/21/2023 6:48:23 AM 4/21/2023 6:48:39 AM IVR call: statement Received call for statement for account 10150911 sent message: 40643 8 2 13025 79
1129695 44902 4/21/2023 6:47:42 AM 4/21/2023 6:47:43 AM IVR call: balance Received call for balance for account 10150911 undefined 7 2 13025 78
1129676 44901 4/21/2023 6:23:00 AM 4/21/2023 6:23:01 AM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78
1129672 4/21/2023 6:21:15 AM 4/21/2023 6:21:15 AM IVR call:? Received call for ? for account undefined
1129661 44900 4/21/2023 5:54:57 AM 4/21/2023 5:55:20 AM IVR call: statement Received call for statement for account 10108347 sent message: 40642 8 2 9124 79
1129659 44899 4/21/2023 5:53:54 AM 4/21/2023 5:54:35 AM IVR call: meter-reading Received call for meter-reading for account 10399604 Meter reading: [1177458] Meter type: [water] 10 2 22339 81
1129660 44898 4/21/2023 5:53:46 AM 4/21/2023 5:53:47 AM IVR call: balance Received call for balance for account 10108347 undefined 7 2 9124 78
1129598 44897 4/20/2023 4:46:40 PM 4/20/2023 4:46:41 PM IVR call: balance Received call for balance for account 10364189 undefined 7 2 31194 78
1129577 44896 4/20/2023 3:26:41 PM 4/20/2023 3:26:42 PM IVR call: balance Received call for balance for account 10237887 undefined 7 2 26436 78